Read the informal dynamics that determine whether results-based management actually moves.
Results-Based Management and Performance Indicators
A concise, decision-focused programme covering results-based management end to end.
Course Overview
Most failures in results-based management trace back to a conversation someone avoided having. Authority is granted by the organisation; credibility in this aspect of organisational leadership is earned separately. Participants gain a clear basis for measuring what this strand of organisational leadership has actually achieved. It is pitched for practitioners with responsibility for results-based management, not for observers of it. Participants apply this aspect of organisational leadership to their own management team throughout, so the output is directly usable. Most organisations already have a policy on this strand of organisational leadership; far fewer can show it working. Across sectors, teams that rehearse results-based management outperform teams that only plan it. The programme converts this aspect of organisational leadership from an area of general awareness into a set of repeatable practices. The programme closes with an action plan for the organisational leadership discipline that each participant writes for their own organisation.
Expected Learning Outcomes
Delegate responsibility for results-based management without losing sight of the outcome.
Resolve conflict about results-based management without leaving residue.
Anticipate the objections that results-based management will attract internally and answer them in advance.
Distinguish the parts of results-based management that must be standardised from those that require judgement.
Compare the organisation's handling of results-based management with recognised practice, and close the material gaps.
Align the incentives of different functions so results-based management is not quietly sabotaged.
Who Should Attend
Human resources partners advising leaders on results-based management.
Staff seconded into improvement work on results-based management.
Executives leading multi-function programmes involving results-based management.
Board members and non-executives overseeing results-based management.
Technical staff being prepared for supervisory responsibility over results-based management.
Project and programme managers whose success depends on results-based management.
Course Modules
Results-based management: resilience and the personal cost of leading
2 sessions · 8 pointsSession 1Testing results-based management before relying on it
- Test the procedure for results-based management against a realistic scenario.
- Name a single owner for each element of results-based management.
- Name the person accountable for each part of results-based management, not the committee.
- Check whether incentives anywhere reward behaviour that undermines results-based management.
Session 2The meeting that finally unblocks results-based management
- Agree the standard on results-based management and confirm it applies to everyone.
- Identify your successor for results-based management and the gap they need to close.
- Test whether the team can explain results-based management in their own words.
- Build the competence framework that supports results-based management.
Results-based management: conflict, politics and informal power
2 sessions · 8 pointsSession 1Building someone who can run results-based management without you
- Check that results-based management still works when volumes rise unexpectedly.
- Remove steps in results-based management that add effort without adding assurance.
- Decide the point at which you would escalate results-based management.
- Estimate the resource results-based management requires to run as designed.
Session 2Reviewing results-based management when nothing has gone wrong
- Assess the workload results-based management adds and what you will remove to make room.
- Establish what evidence demonstrates results-based management is under control.
- Write down the reasoning behind your position on results-based management.
- Review a past decision on results-based management and state honestly what you would change.
Results-based management: delegation, trust and accountability
2 sessions · 8 pointsSession 1Applying the standard on results-based management to your best performer
- Agree the indicators that will show whether results-based management is improving.
- Decide what you will delegate on results-based management and what you will not, and say why.
- Prepare the response for the most likely failure in results-based management.
- Benchmark the organisation's results-based management against comparable operations.
Session 2Delegating results-based management without abandoning it
- Confirm that the people affected by results-based management heard it from you first.
- Ask the team what they think is wrong with the plan for results-based management.
- Confirm that reporting on results-based management reaches the people who can act.
- Arrange the handover of results-based management so capability survives staff changes.
Results-based management: setting direction people can act on
2 sessions · 8 pointsSession 1Making results-based management work when resources are constrained
- Identify which function can quietly block results-based management and address it directly.
- State the outcome expected from results-based management in a single sentence anyone can repeat.
- Plan the sequence in which improvements to results-based management will be introduced.
- Identify single points of dependency in results-based management and reduce them.
Session 2What your team concludes from how you handle results-based management
- Prepare how you will respond when results-based management is challenged publicly.
- Identify the conversation about results-based management you have been postponing, and schedule it.
- Verify six months later that changes to results-based management have held.
- Set out the decisions in results-based management that require sign-off and by whom.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.