Leadership and Management

Results-Based Management and Performance Indicators

A concise, decision-focused programme covering results-based management end to end.

  • 5training days
  • 4modules
  • 8sessions
  • 32topics
Results-Based Management and Performance Indicators
5days

About the programme

Course Overview

Most failures in results-based management trace back to a conversation someone avoided having. Authority is granted by the organisation; credibility in this aspect of organisational leadership is earned separately. Participants gain a clear basis for measuring what this strand of organisational leadership has actually achieved. It is pitched for practitioners with responsibility for results-based management, not for observers of it. Participants apply this aspect of organisational leadership to their own management team throughout, so the output is directly usable. Most organisations already have a policy on this strand of organisational leadership; far fewer can show it working. Across sectors, teams that rehearse results-based management outperform teams that only plan it. The programme converts this aspect of organisational leadership from an area of general awareness into a set of repeatable practices. The programme closes with an action plan for the organisational leadership discipline that each participant writes for their own organisation.

Expected Learning Outcomes

  • Read the informal dynamics that determine whether results-based management actually moves.

  • Delegate responsibility for results-based management without losing sight of the outcome.

  • Resolve conflict about results-based management without leaving residue.

  • Anticipate the objections that results-based management will attract internally and answer them in advance.

  • Distinguish the parts of results-based management that must be standardised from those that require judgement.

  • Compare the organisation's handling of results-based management with recognised practice, and close the material gaps.

  • Align the incentives of different functions so results-based management is not quietly sabotaged.

Who Should Attend

  • Human resources partners advising leaders on results-based management.

  • Staff seconded into improvement work on results-based management.

  • Executives leading multi-function programmes involving results-based management.

  • Board members and non-executives overseeing results-based management.

  • Technical staff being prepared for supervisory responsibility over results-based management.

  • Project and programme managers whose success depends on results-based management.

Course Modules

Open any module to see its sessions and topics.

01

Results-based management: resilience and the personal cost of leading

2 sessions · 8 points

Session 1Testing results-based management before relying on it

  • Test the procedure for results-based management against a realistic scenario.
  • Name a single owner for each element of results-based management.
  • Name the person accountable for each part of results-based management, not the committee.
  • Check whether incentives anywhere reward behaviour that undermines results-based management.

Session 2The meeting that finally unblocks results-based management

  • Agree the standard on results-based management and confirm it applies to everyone.
  • Identify your successor for results-based management and the gap they need to close.
  • Test whether the team can explain results-based management in their own words.
  • Build the competence framework that supports results-based management.
02

Results-based management: conflict, politics and informal power

2 sessions · 8 points

Session 1Building someone who can run results-based management without you

  • Check that results-based management still works when volumes rise unexpectedly.
  • Remove steps in results-based management that add effort without adding assurance.
  • Decide the point at which you would escalate results-based management.
  • Estimate the resource results-based management requires to run as designed.

Session 2Reviewing results-based management when nothing has gone wrong

  • Assess the workload results-based management adds and what you will remove to make room.
  • Establish what evidence demonstrates results-based management is under control.
  • Write down the reasoning behind your position on results-based management.
  • Review a past decision on results-based management and state honestly what you would change.
03

Results-based management: delegation, trust and accountability

2 sessions · 8 points

Session 1Applying the standard on results-based management to your best performer

  • Agree the indicators that will show whether results-based management is improving.
  • Decide what you will delegate on results-based management and what you will not, and say why.
  • Prepare the response for the most likely failure in results-based management.
  • Benchmark the organisation's results-based management against comparable operations.

Session 2Delegating results-based management without abandoning it

  • Confirm that the people affected by results-based management heard it from you first.
  • Ask the team what they think is wrong with the plan for results-based management.
  • Confirm that reporting on results-based management reaches the people who can act.
  • Arrange the handover of results-based management so capability survives staff changes.
04

Results-based management: setting direction people can act on

2 sessions · 8 points

Session 1Making results-based management work when resources are constrained

  • Identify which function can quietly block results-based management and address it directly.
  • State the outcome expected from results-based management in a single sentence anyone can repeat.
  • Plan the sequence in which improvements to results-based management will be introduced.
  • Identify single points of dependency in results-based management and reduce them.

Session 2What your team concludes from how you handle results-based management

  • Prepare how you will respond when results-based management is challenged publicly.
  • Identify the conversation about results-based management you have been postponing, and schedule it.
  • Verify six months later that changes to results-based management have held.
  • Set out the decisions in results-based management that require sign-off and by whom.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.

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