Protect the team's capacity so conflict of interest management is not delivered through exhaustion.
Managing Conflicts of Interest and Protecting the Integrity of Management Decisions
A concise, decision-focused programme covering conflict of interest management end to end.
Course Overview
The hardest part of conflict of interest management is rarely deciding — it is holding the decision when it becomes unpopular. Managers are promoted for competence and then judged on interest management, which nobody trained them for. The level assumes working familiarity with the management team but no prior formal training in the practice within organisational leadership. The version of conflict of interest management described in the manual and the version practised on the floor tend to diverge over time. Cases are chosen to expose the trade-offs in the organisational leadership capability rather than to illustrate ideal conditions. The programme is built to be used, and every section of interest management it covers ends in something applicable. Participants finish able to explain conflict of interest management to a non-specialist audience without losing precision. Where interest management is measured, it improves; where it is only discussed, it drifts. The programme ends where implementation begins, with this area of organisational leadership broken into steps someone can start on Monday.
Expected Learning Outcomes
Make decisions on interest management at the right speed for the risk involved.
Build a register of the risks attaching to conflict of interest management and keep it current.
Document decisions about interest management in a form that remains useful after the people change.
Resolve conflict about conflict of interest management without leaving residue.
Recognise when interest management needs a different leadership style than the one that got you here.
Set acceptance criteria for conflict of interest management before work begins rather than after.
Who Should Attend
Managers of multi-site operations seeking consistency in conflict of interest management.
High-potential staff being prepared for wider responsibility for interest management.
Anyone whose accountability for conflict of interest management exceeds their current formal training in it.
Board members and non-executives overseeing interest management.
Team leaders responsible for daily delivery of conflict of interest management.
Consultants coaching leadership teams on interest management.
Course Modules
Conflict of interest management: measuring whether leadership actually changed anything
2 sessions · 8 pointsSession 1Building lasting competence in conflict of interest management
- Agree the smallest change to conflict of interest management that would be visibly useful.
- Decide what will be stopped to create capacity for interest management.
- Plan the sequence in which improvements to conflict of interest management will be introduced.
- Rank the weaknesses in interest management by consequence rather than by ease of fixing.
Session 2Moving interest management through people who do not report to you
- Test whether the team can explain conflict of interest management in their own words.
- Establish who is informed, consulted and accountable in interest management.
- Name the person accountable for each part of conflict of interest management, not the committee.
- Distinguish symptoms from causes when interest management underperforms.
Interest management: deciding under pressure and incomplete information
2 sessions · 8 pointsSession 1Delegating interest management without abandoning it
- Assess the workload conflict of interest management adds and what you will remove to make room.
- Prepare how you will respond when interest management is challenged publicly.
- Check that conflict of interest management still works when volumes rise unexpectedly.
- Define acceptance criteria for interest management in advance.
Session 2What to measure in interest management and what to ignore
- Review a past decision on conflict of interest management and state honestly what you would change.
- State the outcome expected from interest management in a single sentence anyone can repeat.
- Build the competence framework that supports conflict of interest management.
- Anticipate the objections interest management will raise and prepare the answers.
Interest management: building the bench and letting go
2 sessions · 8 pointsSession 1Recovering after a visible mistake on interest management
- Set the review interval for conflict of interest management and who attends.
- Set the decision rights on interest management: who decides, who is consulted, who is told.
- Identify the conversation about conflict of interest management you have been postponing, and schedule it.
- Confirm that those complying with interest management understand why it exists.
Session 2The meeting that finally unblocks conflict of interest management
- Agree the standard on conflict of interest management and confirm it applies to everyone.
- Set the review point at which interest management will be reconsidered.
- Ask the team what they think is wrong with the plan for conflict of interest management.
- Name a single owner for each element of interest management.
Interest management: conflict, politics and informal power
2 sessions · 8 pointsSession 1The hard cases in interest management and how to reason about them
- Write down the reasoning behind your position on conflict of interest management.
- Confirm that reporting on interest management reaches the people who can act.
- Check whether incentives anywhere reward behaviour that undermines conflict of interest management.
- Rehearse the briefing on interest management that would follow an incident.
Session 2What your team concludes from how you handle interest management
- Give one piece of specific feedback on conflict of interest management within the week.
- Recognise publicly one person whose work on interest management went unnoticed.
- Identify where judgement in conflict of interest management is legitimate and where it is not.
- Identify which function can quietly block interest management and address it directly.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.