Diagnose whether a problem in collective labour relations is one of design, resourcing or discipline.
Managing Collective Labour Relations and Negotiating with Union Representatives
A structured, applied course in collective labour relations — designed to be used the week you return.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Authority is granted by the organisation; credibility in collective labour relations is earned separately. Teams read what their leaders tolerate on this strand of organisational leadership far more accurately than what their leaders announce. It is appropriate for those preparing to take on wider responsibility for the organisational leadership capability. The outcome is a practitioner who can hold a position on collective labour relations and revise it on evidence. Sessions alternate between guided analysis of the wider organisational leadership agenda and supervised application. The programme converts the organisational leadership capability from an area of general awareness into a set of repeatable practices. Post-incident reviews keep identifying weaknesses in collective labour relations that were visible long before the incident. Plans for this part of organisational leadership often fail at the handover point between functions. Work concludes with a self-assessment of the wider organisational leadership agenda that participants can repeat annually.
Expected Learning Outcomes
Anticipate the objections that collective labour relations will attract internally and answer them in advance.
Build coalitions across functions to make collective labour relations stick.
Protect the team's capacity so collective labour relations is not delivered through exhaustion.
Estimate what collective labour relations costs to run properly, and what is lost when it is not.
Resolve conflict about collective labour relations without leaving residue.
Delegate responsibility for collective labour relations without losing sight of the outcome.
Who Should Attend
Managers of multi-site operations seeking consistency in collective labour relations.
Founders and owner-managers formalising collective labour relations as the organisation grows.
Public sector managers applying collective labour relations within institutional constraints.
Department heads and senior managers accountable for collective labour relations.
Operations staff who encounter the consequences of collective labour relations directly.
Consultants coaching leadership teams on collective labour relations.
Course Modules
Collective labour relations: performance, standards and consistency
2 sessions · 8 pointsSession 1Getting other functions to support collective labour relations
- Name the person accountable for each part of collective labour relations, not the committee.
- Assign responsibility for keeping documentation of collective labour relations current.
- Prepare how you will respond when collective labour relations is challenged publicly.
- Review a past decision on collective labour relations and state honestly what you would change.
Session 2Making collective labour relations work when resources are constrained
- Identify the data already collected that bears on collective labour relations.
- Assess the workload collective labour relations adds and what you will remove to make room.
- Build the internal briefing that explains collective labour relations to those affected.
- Set escalation thresholds for collective labour relations that work out of hours.
Collective labour relations: measuring whether leadership actually changed anything
2 sessions · 8 pointsSession 1Showing that collective labour relations changed something measurable
- Identify your successor for collective labour relations and the gap they need to close.
- Establish the boundary of collective labour relations and record what sits outside it.
- Remove steps in collective labour relations that add effort without adding assurance.
- Check whether incentives anywhere reward behaviour that undermines collective labour relations.
Session 2Recovering after a visible mistake on collective labour relations
- Decide the point at which you would escalate collective labour relations.
- Ask the team what they think is wrong with the plan for collective labour relations.
- Confirm that the people affected by collective labour relations heard it from you first.
- Define the trigger that would require collective labour relations to be redesigned.
Collective labour relations: influence across functions you do not control
2 sessions · 8 pointsSession 1What has to be agreed before work on collective labour relations starts
- Set the decision rights on collective labour relations: who decides, who is consulted, who is told.
- Write down the reasoning behind your position on collective labour relations.
- Record what was learned when collective labour relations did not go as planned.
- State the outcome expected from collective labour relations in a single sentence anyone can repeat.
Session 2Saying the thing about collective labour relations that nobody wants to say
- Reduce the variation in how collective labour relations is carried out between teams.
- Check that collective labour relations still works when volumes rise unexpectedly.
- Agree the smallest change to collective labour relations that would be visibly useful.
- Identify the conversation about collective labour relations you have been postponing, and schedule it.
Collective labour relations: delegation, trust and accountability
2 sessions · 8 pointsSession 1The meeting that finally unblocks collective labour relations
- Collect evidence on the present handling of collective labour relations before proposing changes.
- Set the review point at which collective labour relations will be reconsidered.
- Review whether collective labour relations is aligned with the objectives of the management team.
- Identify single points of dependency in collective labour relations and reduce them.
Session 2Deciding on collective labour relations when the information will never be complete
- Decide what you will delegate on collective labour relations and what you will not, and say why.
- Test whether the team can explain collective labour relations in their own words.
- Prepare the response for the most likely failure in collective labour relations.
- Prepare the summary of collective labour relations that senior management will read.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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