Managers are promoted for competence and then judged on intelligent delegation and team trust, which nobody trained them for. The hardest part of team trust is rarely deciding — it is holding the decision when it becomes unpopular. This programme builds this aspect of organisational leadership from first principles, without padding and without omitting what matters. Field experience suggests that the barrier to better intelligent delegation and team trust is rarely technical. The programme works equally well for those formalising the practice within organisational leadership for the first time and those improving an existing approach. What blocks progress on team trust is usually unclear ownership rather than unclear intent. The method assumes participants will be challenged on their handling of intelligent delegation and team trust and prepares them for it. They acquire practical criteria for judging when team trust is working and when it is only appearing to. The course ends by identifying what the participant will stop doing to make this strand of organisational leadership sustainable.
Expected Learning Outcomes
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Recognise when intelligent delegation and team trust needs a different leadership style than the one that got you here.
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Align team trust with the wider objectives of the management team rather than optimising it in isolation.
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Review your own performance on intelligent delegation and team trust as rigorously as you review others'.
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Build a register of the risks attaching to team trust and keep it current.
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Set direction on intelligent delegation and team trust that people can act on without further interpretation.
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Resolve conflict about team trust without leaving residue.
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Translate policy on intelligent delegation and team trust into procedures that hold up under day-to-day pressure.
Who Should Attend
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Managers of geographically distributed teams handling intelligent delegation and team trust.
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Newly promoted managers taking on team trust for the first time.
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Consultants coaching leadership teams on intelligent delegation and team trust.
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Anyone whose accountability for team trust exceeds their current formal training in it.
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Those responsible for briefing external stakeholders on intelligent delegation and team trust.
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High-potential staff being prepared for wider responsibility for team trust.
Course Modules
Open any module to see its sessions and topics.
01
Intelligent delegation and team trust: delegation, trust and accountability
2 sessions · 8 points
Session 1Building lasting competence in intelligent delegation and team trust
Distinguish symptoms from causes when intelligent delegation and team trust underperforms.
Set the review point at which team trust will be reconsidered.
Identify your successor for intelligent delegation and team trust and the gap they need to close.
Check whether incentives anywhere reward behaviour that undermines team trust.
Session 2Recovering after a visible mistake on team trust
Review a past decision on intelligent delegation and team trust and state honestly what you would change.
Draft the minimum viable leadership plan for team trust.
Assess the workload intelligent delegation and team trust adds and what you will remove to make room.
Ask the team what they think is wrong with the plan for team trust.
02
Team trust: setting direction people can act on
2 sessions · 8 points
Session 1Reading the room before proposing team trust
State the outcome expected from intelligent delegation and team trust in a single sentence anyone can repeat.
Compare the cost of team trust with the cost of its absence.
Establish who is informed, consulted and accountable in intelligent delegation and team trust.
Rehearse the briefing on team trust that would follow an incident.
Session 2Moving team trust through people who do not report to you
Agree the indicators that will show whether intelligent delegation and team trust is improving.
Check that records of team trust answer the questions likely to be asked.
Write down the reasoning behind your position on intelligent delegation and team trust.
Plan the sequence in which improvements to team trust will be introduced.
03
Team trust: deciding under pressure and incomplete information
2 sessions · 8 points
Session 1Delegating team trust without abandoning it
Identify the data already collected that bears on intelligent delegation and team trust.
Build the internal briefing that explains team trust to those affected.
Test whether the team can explain intelligent delegation and team trust in their own words.
Agree the standard on team trust and confirm it applies to everyone.
Session 2Saying the thing about intelligent delegation and team trust that nobody wants to say
Identify which function can quietly block intelligent delegation and team trust and address it directly.
Recognise publicly one person whose work on team trust went unnoticed.
Close out actions on intelligent delegation and team trust rather than leaving them open indefinitely.
Establish the boundary of team trust and record what sits outside it.
04
Team trust: conflict, politics and informal power
2 sessions · 8 points
Session 1The hard cases in team trust and how to reason about them
Record what was learned when intelligent delegation and team trust did not go as planned.
Set the decision rights on team trust: who decides, who is consulted, who is told.
Decide the point at which you would escalate intelligent delegation and team trust.
Confirm that reporting on team trust reaches the people who can act.
Session 2Escalation and decision rights in team trust
Confirm that those complying with intelligent delegation and team trust understand why it exists.
Set out the decisions in team trust that require sign-off and by whom.
Name the person accountable for each part of intelligent delegation and team trust, not the committee.
Confirm that the people affected by team trust heard it from you first.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.
