Agree the first three actions on medical error tracking that will be taken on returning to work.
Designing Systems to Track Medical Errors and Prevent Their Recurrence
A working programme in medical error tracking for managers who have to deliver with existing resources.
Course Overview
The cost of poor quality in medical error tracking is rarely visible in any single budget line. Most defects in the practice within quality and productivity management are designed in long before they are detected. Work is grounded in real cases drawn from the quality and productivity management capability, which each participant adapts to conditions in their own organisation. Participants leave with a method for medical error tracking, not a set of opinions about it. They acquire practical criteria for judging when this area of quality and productivity management is working and when it is only appearing to. The content is relevant to those who own the quality and productivity management discipline and to those who are held accountable for its results. What blocks progress on medical error tracking is usually unclear ownership rather than unclear intent. Where this strand of quality and productivity management is measured, it improves; where it is only discussed, it drifts. The course ends by identifying what the participant will stop doing to make the practice within quality and productivity management sustainable.
Expected Learning Outcomes
Sustain gains achieved in medical error tracking through control and review.
Standardise work in medical error tracking without removing necessary judgement.
Build capability in root cause analysis across the team handling medical error tracking.
Identify the failure points in medical error tracking most likely to cause loss, and control them first.
Document decisions about medical error tracking in a form that remains useful after the people change.
Link improvement in medical error tracking to a financial outcome leadership recognises.
Who Should Attend
Department managers accountable for productivity of medical error tracking.
Health, safety and environmental staff whose systems integrate with medical error tracking.
Internal auditors examining medical error tracking.
Supplier quality engineers assessing inputs to medical error tracking.
Officers preparing reports on medical error tracking for boards or oversight committees.
Anyone whose accountability for medical error tracking exceeds their current formal training in it.
Course Modules
Medical error tracking: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Who answers for medical error tracking, and to whom
- Build a control plan for medical error tracking identifying what is checked, when and by whom.
- Record the rationale for each significant choice made about medical error tracking.
- Rank the weaknesses in medical error tracking by consequence rather than by ease of fixing.
- Benchmark medical error tracking against a comparable operation and record the gap.
Session 2Mapping medical error tracking as it is done, not as it is written
- Arrange the handover of medical error tracking so capability survives staff changes.
- Test the procedure for medical error tracking against a realistic scenario.
- Set sampling for medical error tracking on statistical grounds, not on habit.
- Assemble certification evidence for medical error tracking as work proceeds, not before the audit.
Medical error tracking: mapping the process as actually performed
2 sessions · 8 pointsSession 1Escalation and decision rights in medical error tracking
- Check that records of medical error tracking answer the questions likely to be asked.
- Confirm that those complying with medical error tracking understand why it exists.
- Define supplier quality requirements affecting inputs to medical error tracking.
- Establish the boundary of medical error tracking and record what sits outside it.
Session 2Standard work for medical error tracking without deskilling it
- Link the improvement in medical error tracking to a financial figure leadership recognises.
- Record what was tried on medical error tracking and did not work, and why.
- Identify the few causes responsible for most defects in medical error tracking.
- Set the review cadence that sustains gains in medical error tracking.
Medical error tracking: standard work and sustaining gains
2 sessions · 8 pointsSession 1Auditing medical error tracking to improve it, not to pass
- Prepare the summary of medical error tracking that senior management will read.
- Draft the minimum viable control plan for medical error tracking.
- Write down the assumptions underpinning the approach to medical error tracking.
- Calculate the cost of poor quality attributable to medical error tracking.
Session 2Finding the variation that matters in medical error tracking
- Set out the decisions in medical error tracking that require sign-off and by whom.
- Prepare the response for the most likely failure in medical error tracking.
- Measure current variation in medical error tracking before attempting improvement.
- Name a single owner for each element of medical error tracking.
Medical error tracking: internal audit and certification evidence
2 sessions · 8 pointsSession 1Reading the current state of medical error tracking honestly
- Design the internal audit schedule covering medical error tracking.
- Map the process behind medical error tracking by walking it, not by describing it.
- Agree the smallest change to medical error tracking that would be visibly useful.
- Review whether medical error tracking is aligned with the objectives of the operating process.
Session 2Sustaining the gain on medical error tracking after the project ends
- Apply structured root cause analysis to the top defect in medical error tracking.
- Identify non-value-adding steps in medical error tracking and remove them.
- Verify that improvements to medical error tracking held six months later.
- Distinguish symptoms from causes when medical error tracking underperforms.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.