Establish supplier quality requirements affecting quality system updating.
Designing Strategies to Update Quality Systems as the Business Evolves
Turn quality system updating from a stated policy into a practice your organisation can evidence.
Course Overview
The cost of poor quality in quality system updating is rarely visible in any single budget line. Improvement in this aspect of quality and productivity management that is not measured tends to be reversed quietly. The version of this part of quality and productivity management described in the manual and the version practised on the floor tend to diverge over time. They leave able to brief senior management on quality system updating in terms that support a decision. It is written for people who have to make this aspect of quality and productivity management work with the resources they already have. The method assumes participants will be challenged on their handling of this part of quality and productivity management and prepares them for it. The programme takes participants through quality system updating end to end, from framing the problem to closing it out. Organisations that document this strand of quality and productivity management properly resolve disputes about it far more quickly. The final session converts the week's work on the quality and productivity management capability into commitments with owners and dates.
Expected Learning Outcomes
Build a continuous improvement routine around quality system updating that survives busy periods.
Adapt recognised practice on quality system updating to local constraints without hollowing it out.
Anticipate the objections that quality system updating will attract internally and answer them in advance.
Link improvement in quality system updating to a financial outcome leadership recognises.
Test the organisation's response to quality system updating under conditions that are less than ideal.
Calculate the cost of poor quality attributable to quality system updating.
Who Should Attend
Members of committees that take decisions affecting quality system updating.
Inspection and testing staff verifying quality system updating.
Department managers accountable for productivity of quality system updating.
Training officers building problem-solving capability in quality system updating.
Anyone whose accountability for quality system updating exceeds their current formal training in it.
Internal auditors examining quality system updating.
Course Modules
Quality system updating: defining quality in measurable terms
2 sessions · 8 pointsSession 1What has to be agreed before work on quality system updating starts
- Choose productivity measures for quality system updating that do not reward shortcuts.
- Set the review interval for quality system updating and who attends.
- Remove steps in quality system updating that add effort without adding assurance.
- Benchmark quality system updating against a comparable operation and record the gap.
Session 2Mapping quality system updating as it is done, not as it is written
- Identify where judgement in quality system updating is legitimate and where it is not.
- Train the team handling quality system updating in the problem-solving method being used.
- Name a single owner for each element of quality system updating.
- Establish what evidence demonstrates quality system updating is under control.
Quality system updating: standard work and sustaining gains
2 sessions · 8 pointsSession 1Costing poor quality in quality system updating
- Set sampling for quality system updating on statistical grounds, not on habit.
- Assemble certification evidence for quality system updating as work proceeds, not before the audit.
- Verify that improvements to quality system updating held six months later.
- Set the review cadence that sustains gains in quality system updating.
Session 2Escalation and decision rights in quality system updating
- Review whether quality system updating is aligned with the objectives of the operating process.
- Rank the weaknesses in quality system updating by consequence rather than by ease of fixing.
- Define supplier quality requirements affecting inputs to quality system updating.
- Identify non-value-adding steps in quality system updating and remove them.
Quality system updating: mapping the process as actually performed
2 sessions · 8 pointsSession 1Finding the variation that matters in quality system updating
- Map the process behind quality system updating by walking it, not by describing it.
- Measure current variation in quality system updating before attempting improvement.
- Record what was learned when quality system updating did not go as planned.
- Map the handovers in quality system updating between functions and secure them.
Session 2Reading the current state of quality system updating honestly
- Write down the assumptions underpinning the approach to quality system updating.
- Collect evidence on the present handling of quality system updating before proposing changes.
- Rehearse the briefing on quality system updating that would follow an incident.
- Identify the few causes responsible for most defects in quality system updating.
Quality system updating: internal audit and certification evidence
2 sessions · 8 pointsSession 1Removing steps from quality system updating that add no value
- Write standard work for quality system updating with the people who perform it.
- Confirm that reporting on quality system updating reaches the people who can act.
- Set out the decisions in quality system updating that require sign-off and by whom.
- Apply structured root cause analysis to the top defect in quality system updating.
Session 2Agreeing what good actually means for quality system updating
- Record what was tried on quality system updating and did not work, and why.
- Anticipate the objections quality system updating will raise and prepare the answers.
- Link the improvement in quality system updating to a financial figure leadership recognises.
- Confirm that those complying with quality system updating understand why it exists.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.