Design the internal audit programme covering procedure standardisation.
Designing Strategies to Standardise Procedures Across Multiple Branches
A senior-level treatment of procedure standardisation, focused on what changes outcomes.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
A quality system for procedure standardisation that exists only for the auditor produces paperwork, not quality. The cost of poor quality in this aspect of quality and productivity management is rarely visible in any single budget line. Ambition around the wider quality and productivity management agenda outruns capacity unless the sequencing is deliberate. It concentrates on the parts of procedure standardisation that determine outcomes and treats the rest proportionately. The programme uses small-group work so that each participant's treatment of the practice within quality and productivity management is examined, not just described. Comparative studies of the quality and productivity management discipline across sectors find the same handful of failure points recurring. The level assumes working familiarity with the operating process but no prior formal training in procedure standardisation. They leave able to brief senior management on the practice within quality and productivity management in terms that support a decision. Participants finish with a short, specific brief on this part of quality and productivity management ready to put in front of a decision maker.
Expected Learning Outcomes
Design control plans for procedure standardisation that detect deviation early.
Test the organisation's response to procedure standardisation under conditions that are less than ideal.
Design a training and briefing approach that sustains competence in procedure standardisation.
Apply a repeatable review cycle to procedure standardisation and act on what it produces.
Build a continuous improvement routine around procedure standardisation that survives busy periods.
Link improvement in procedure standardisation to a financial outcome leadership recognises.
Who Should Attend
Internal auditors examining procedure standardisation.
Quality managers and coordinators responsible for procedure standardisation.
Training officers building problem-solving capability in procedure standardisation.
Training and development staff building internal capability in procedure standardisation.
Department heads accountable for the results of procedure standardisation.
Health, safety and environmental staff whose systems integrate with procedure standardisation.
Course Modules
Procedure standardisation: waste, flow and productivity
2 sessions · 8 pointsSession 1Who answers for procedure standardisation, and to whom
- Agree what will be standardised in procedure standardisation and what will not.
- Prepare the response for the most likely failure in procedure standardisation.
- Agree the indicators that will show whether procedure standardisation is improving.
- Anticipate the objections procedure standardisation will raise and prepare the answers.
Session 2Control plans for procedure standardisation that catch problems early
- Confirm that contractual obligations around procedure standardisation are understood.
- Confirm that reporting on procedure standardisation reaches the people who can act.
- Train the team handling procedure standardisation in the problem-solving method being used.
- Choose productivity measures for procedure standardisation that do not reward shortcuts.
Procedure standardisation: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Agreeing what good actually means for procedure standardisation
- Identify non-value-adding steps in procedure standardisation and remove them.
- Review whether procedure standardisation is aligned with the objectives of the operating process.
- Write standard work for procedure standardisation with the people who perform it.
- Agree the smallest change to procedure standardisation that would be visibly useful.
Session 2Sampling procedure standardisation on evidence rather than convention
- Establish who is informed, consulted and accountable in procedure standardisation.
- Design the internal audit schedule covering procedure standardisation.
- Define quality for procedure standardisation in terms the customer would recognise.
- Reduce the variation in how procedure standardisation is carried out between teams.
Procedure standardisation: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Removing steps from procedure standardisation that add no value
- Build a control plan for procedure standardisation identifying what is checked, when and by whom.
- Calculate the cost of poor quality attributable to procedure standardisation.
- Record what was tried on procedure standardisation and did not work, and why.
- Define supplier quality requirements affecting inputs to procedure standardisation.
Session 2Auditing procedure standardisation to improve it, not to pass
- Name a single owner for each element of procedure standardisation.
- Map the handovers in procedure standardisation between functions and secure them.
- Measure current variation in procedure standardisation before attempting improvement.
- Benchmark procedure standardisation against a comparable operation and record the gap.
Procedure standardisation: structured problem solving and root cause
2 sessions · 8 pointsSession 1Building the method for procedure standardisation step by step
- Link the improvement in procedure standardisation to a financial figure leadership recognises.
- Estimate the resource procedure standardisation requires to run as designed.
- Build the internal briefing that explains procedure standardisation to those affected.
- Establish the boundary of procedure standardisation and record what sits outside it.
Session 2Closing out procedure standardisation and capturing what was learned
- Assemble certification evidence for procedure standardisation as work proceeds, not before the audit.
- Rank the weaknesses in procedure standardisation by consequence rather than by ease of fixing.
- Apply structured root cause analysis to the top defect in procedure standardisation.
- Set the review cadence that sustains gains in procedure standardisation.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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