Distinguish the parts of meaningful indicator selection that must be standardised from those that require judgement.
Designing Strategies to Select the Most Meaningful Performance Indicators
Build a working method for meaningful indicator selection that stands up to scrutiny and survives daily pressure.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The cost of poor quality in meaningful indicator selection is rarely visible in any single budget line. Variation in this area of quality and productivity management is the enemy; averages conceal it. The course sets out a working method for the quality and productivity management capability that participants can apply the week they return. Participants test their assumptions about meaningful indicator selection against scenarios designed to break weak ones. Benchmarking exercises repeatedly place this area of quality and productivity management among the areas with the widest performance spread. Participants gain a clear basis for measuring what the quality and productivity management capability has actually achieved. Ambition around meaningful indicator selection outruns capacity unless the sequencing is deliberate. The programme suits teams tackling the wider quality and productivity management agenda together as readily as individuals attending alone. Work concludes with a self-assessment of the practice within quality and productivity management that participants can repeat annually.
Expected Learning Outcomes
Build a register of the risks attaching to meaningful indicator selection and keep it current.
Verify that improvements to meaningful indicator selection have held six months after they were introduced.
Link improvement in meaningful indicator selection to a financial outcome leadership recognises.
Sustain gains achieved in meaningful indicator selection through control and review.
Reduce waste and non-value-adding steps in meaningful indicator selection.
Apply structured problem solving to recurring defects in meaningful indicator selection.
Who Should Attend
Training officers building problem-solving capability in meaningful indicator selection.
Experienced practitioners formalising an approach to meaningful indicator selection that has grown up informally.
Finance staff quantifying the cost of quality in meaningful indicator selection.
Managers of multi-site operations seeking consistency in meaningful indicator selection.
Certification and accreditation coordinators preparing evidence on meaningful indicator selection.
Continuous improvement specialists working on meaningful indicator selection.
Course Modules
Meaningful indicator selection: cost of poor quality
2 sessions · 8 pointsSession 1The cost of meaningful indicator selection and how to present it
- Design the internal audit schedule covering meaningful indicator selection.
- Reduce the variation in how meaningful indicator selection is carried out between teams.
- Write down the assumptions underpinning the approach to meaningful indicator selection.
- Establish the boundary of meaningful indicator selection and record what sits outside it.
Session 2Reading the current state of meaningful indicator selection honestly
- Prepare the summary of meaningful indicator selection that senior management will read.
- Choose productivity measures for meaningful indicator selection that do not reward shortcuts.
- Write standard work for meaningful indicator selection with the people who perform it.
- Check that meaningful indicator selection still works when volumes rise unexpectedly.
Meaningful indicator selection: internal audit and certification evidence
2 sessions · 8 pointsSession 1Building lasting competence in meaningful indicator selection
- Distinguish symptoms from causes when meaningful indicator selection underperforms.
- Test the procedure for meaningful indicator selection against a realistic scenario.
- Identify the few causes responsible for most defects in meaningful indicator selection.
- Identify non-value-adding steps in meaningful indicator selection and remove them.
Session 2Removing steps from meaningful indicator selection that add no value
- Apply structured root cause analysis to the top defect in meaningful indicator selection.
- Establish what evidence demonstrates meaningful indicator selection is under control.
- Identify the data already collected that bears on meaningful indicator selection.
- Train the team handling meaningful indicator selection in the problem-solving method being used.
Meaningful indicator selection: waste, flow and productivity
2 sessions · 8 pointsSession 1Control plans for meaningful indicator selection that catch problems early
- Measure current variation in meaningful indicator selection before attempting improvement.
- Establish who is informed, consulted and accountable in meaningful indicator selection.
- Check that records of meaningful indicator selection answer the questions likely to be asked.
- Record what was tried on meaningful indicator selection and did not work, and why.
Session 2Sampling meaningful indicator selection on evidence rather than convention
- Build a control plan for meaningful indicator selection identifying what is checked, when and by whom.
- Link the improvement in meaningful indicator selection to a financial figure leadership recognises.
- Verify six months later that changes to meaningful indicator selection have held.
- Build the internal briefing that explains meaningful indicator selection to those affected.
Meaningful indicator selection: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Auditing meaningful indicator selection to improve it, not to pass
- Set out how exceptions to meaningful indicator selection are requested and approved.
- Map the process behind meaningful indicator selection by walking it, not by describing it.
- Benchmark meaningful indicator selection against a comparable operation and record the gap.
- Define quality for meaningful indicator selection in terms the customer would recognise.
Session 2Finding the variation that matters in meaningful indicator selection
- Calculate the cost of poor quality attributable to meaningful indicator selection.
- Record what was learned when meaningful indicator selection did not go as planned.
- Compare the cost of meaningful indicator selection with the cost of its absence.
- Verify that improvements to meaningful indicator selection held six months later.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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