Quality and Productivity

Designing Strategies to Reduce Product Rejection Rates in Production

A practical programme in rejection rate reduction for professionals who are accountable for results, not just awareness.

  • 5training days
  • 4modules
  • 8sessions
  • 32topics
View packages and pricesCourse outline
Designing Strategies to Reduce Product Rejection Rates in Production
5days

About the programme

Course Overview

Improvement in rejection rate reduction that is not measured tends to be reversed quietly. Variation in the wider quality and productivity management agenda is the enemy; averages conceal it. The result is the confidence to make and defend decisions about the quality and productivity management capability under scrutiny. It is designed for mixed groups, so that rejection rate reduction is examined from more than one functional angle. The difficulty is not agreeing that the wider quality and productivity management agenda matters — it is deciding what to stop doing to make room for it. Participants test their assumptions about the practice within quality and productivity management against scenarios designed to break weak ones. The programme is built to be used, and every section of rejection rate reduction it covers ends in something applicable. Practitioner evidence points the same way: the wider quality and productivity management agenda improves fastest where responsibility for it is named and owned. The programme ends where implementation begins, with the quality and productivity management capability broken into steps someone can start on Monday.

Expected Learning Outcomes

  • Sustain gains achieved in rejection rate reduction through control and review.

  • Design the internal audit programme covering rejection rate reduction.

  • Select indicators that show whether rejection rate reduction is improving, and reject those that only look useful.

  • Adapt recognised practice on rejection rate reduction to local constraints without hollowing it out.

  • Build a continuous improvement routine around rejection rate reduction that survives busy periods.

  • Link improvement in rejection rate reduction to a financial outcome leadership recognises.

  • Test the organisation's response to rejection rate reduction under conditions that are less than ideal.

Who Should Attend

  • Technical staff being prepared for supervisory responsibility over rejection rate reduction.

  • Inspection and testing staff verifying rejection rate reduction.

  • Quality staff verifying that rejection rate reduction performs as designed.

  • Training officers building problem-solving capability in rejection rate reduction.

  • Certification and accreditation coordinators preparing evidence on rejection rate reduction.

  • Internal auditors examining rejection rate reduction.

Course Modules

Open any module to see its sessions and topics.

01

Rejection rate reduction: waste, flow and productivity

2 sessions · 8 points

Session 1Reviewing rejection rate reduction when nothing has gone wrong

  • Identify single points of dependency in rejection rate reduction and reduce them.
  • Estimate the resource rejection rate reduction requires to run as designed.
  • Apply structured root cause analysis to the top defect in rejection rate reduction.
  • Confirm that those complying with rejection rate reduction understand why it exists.

Session 2Control plans for rejection rate reduction that catch problems early

  • Identify non-value-adding steps in rejection rate reduction and remove them.
  • Set the review cadence that sustains gains in rejection rate reduction.
  • Remove steps in rejection rate reduction that add effort without adding assurance.
  • Set escalation thresholds for rejection rate reduction that work out of hours.
02

Rejection rate reduction: mapping the process as actually performed

2 sessions · 8 points

Session 1Solving the defect in rejection rate reduction that keeps returning

  • Build the competence framework that supports rejection rate reduction.
  • Link the improvement in rejection rate reduction to a financial figure leadership recognises.
  • Identify the few causes responsible for most defects in rejection rate reduction.
  • Distinguish symptoms from causes when rejection rate reduction underperforms.

Session 2Auditing rejection rate reduction to improve it, not to pass

  • Build a control plan for rejection rate reduction identifying what is checked, when and by whom.
  • Set sampling for rejection rate reduction on statistical grounds, not on habit.
  • Calculate the cost of poor quality attributable to rejection rate reduction.
  • Train the team handling rejection rate reduction in the problem-solving method being used.
03

Rejection rate reduction: cost of poor quality

2 sessions · 8 points

Session 1Finding the variation that matters in rejection rate reduction

  • Assign responsibility for keeping documentation of rejection rate reduction current.
  • Define supplier quality requirements affecting inputs to rejection rate reduction.
  • Define quality for rejection rate reduction in terms the customer would recognise.
  • Rehearse the briefing on rejection rate reduction that would follow an incident.

Session 2Removing steps from rejection rate reduction that add no value

  • Write down the assumptions underpinning the approach to rejection rate reduction.
  • Test the procedure for rejection rate reduction against a realistic scenario.
  • Define acceptance criteria for rejection rate reduction in advance.
  • Record what was tried on rejection rate reduction and did not work, and why.
04

Rejection rate reduction: benchmarking and continual improvement

2 sessions · 8 points

Session 1Making rejection rate reduction work when resources are constrained

  • Map the process behind rejection rate reduction by walking it, not by describing it.
  • Build the internal briefing that explains rejection rate reduction to those affected.
  • Agree the smallest change to rejection rate reduction that would be visibly useful.
  • Verify that improvements to rejection rate reduction held six months later.

Session 2Comparing rejection rate reduction with recognised practice

  • Rank the weaknesses in rejection rate reduction by consequence rather than by ease of fixing.
  • Measure current variation in rejection rate reduction before attempting improvement.
  • Benchmark rejection rate reduction against a comparable operation and record the gap.
  • Establish the boundary of rejection rate reduction and record what sits outside it.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.

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