Document decisions about health resource efficiency in a form that remains useful after the people change.
Designing Strategies to Improve the Efficiency of Health Resource Use
A structured, applied course in health resource efficiency — designed to be used the week you return.
Course Overview
Inspection catches problems in health resource efficiency; it does not prevent them. Improvement in this area of quality and productivity management that is not measured tends to be reversed quietly. The programme converts the quality and productivity management capability from an area of general awareness into a set of repeatable practices. The material serves both public bodies and commercial organisations dealing with health resource efficiency. The most reliable predictor of sound this part of quality and productivity management is whether anyone reviews it when nothing has gone wrong. Most organisations already have a policy on the wider quality and productivity management agenda; far fewer can show it working. They acquire practical criteria for judging when health resource efficiency is working and when it is only appearing to. Work is grounded in real cases drawn from the practice within quality and productivity management, which each participant adapts to conditions in their own organisation. The programme ends where implementation begins, with this part of quality and productivity management broken into steps someone can start on Monday.
Expected Learning Outcomes
Establish supplier quality requirements affecting health resource efficiency.
Map the process behind health resource efficiency as it is actually performed.
Build the internal capability for health resource efficiency rather than depending on external support indefinitely.
Measure productivity in health resource efficiency without incentivising the wrong behaviour.
Link improvement in health resource efficiency to a financial outcome leadership recognises.
Assess the current state of health resource efficiency against a structured set of criteria rather than impressions.
Who Should Attend
Health, safety and environmental staff whose systems integrate with health resource efficiency.
Department managers accountable for productivity of health resource efficiency.
Anyone whose accountability for health resource efficiency exceeds their current formal training in it.
Business partners who must understand health resource efficiency well enough to challenge it.
Production and operations supervisors delivering health resource efficiency.
Finance staff quantifying the cost of quality in health resource efficiency.
Course Modules
Health resource efficiency: variation, capability and control
2 sessions · 8 pointsSession 1Comparing health resource efficiency with recognised practice
- Name a single owner for each element of health resource efficiency.
- Set out the decisions in health resource efficiency that require sign-off and by whom.
- Write down the assumptions underpinning the approach to health resource efficiency.
- Link the improvement in health resource efficiency to a financial figure leadership recognises.
Session 2Benchmarking health resource efficiency without flattering yourself
- Benchmark health resource efficiency against a comparable operation and record the gap.
- Establish the boundary of health resource efficiency and record what sits outside it.
- Decide what will be stopped to create capacity for health resource efficiency.
- Set out how exceptions to health resource efficiency are requested and approved.
Health resource efficiency: waste, flow and productivity
2 sessions · 8 pointsSession 1Removing steps from health resource efficiency that add no value
- Assemble certification evidence for health resource efficiency as work proceeds, not before the audit.
- Write standard work for health resource efficiency with the people who perform it.
- Identify the few causes responsible for most defects in health resource efficiency.
- Build a control plan for health resource efficiency identifying what is checked, when and by whom.
Session 2Reading the current state of health resource efficiency honestly
- Design the internal audit schedule covering health resource efficiency.
- Apply structured root cause analysis to the top defect in health resource efficiency.
- Assign responsibility for keeping documentation of health resource efficiency current.
- Map the process behind health resource efficiency by walking it, not by describing it.
Health resource efficiency: standard work and sustaining gains
2 sessions · 8 pointsSession 1Standard work for health resource efficiency without deskilling it
- Map the handovers in health resource efficiency between functions and secure them.
- Record what was tried on health resource efficiency and did not work, and why.
- Collect evidence on the present handling of health resource efficiency before proposing changes.
- Define quality for health resource efficiency in terms the customer would recognise.
Session 2Testing health resource efficiency before relying on it
- Plan the sequence in which improvements to health resource efficiency will be introduced.
- Verify that improvements to health resource efficiency held six months later.
- Set the review cadence that sustains gains in health resource efficiency.
- Confirm that reporting on health resource efficiency reaches the people who can act.
Health resource efficiency: mapping the process as actually performed
2 sessions · 8 pointsSession 1Solving the defect in health resource efficiency that keeps returning
- Agree the indicators that will show whether health resource efficiency is improving.
- Agree what will be standardised in health resource efficiency and what will not.
- Define supplier quality requirements affecting inputs to health resource efficiency.
- Train the team handling health resource efficiency in the problem-solving method being used.
Session 2Mapping health resource efficiency as it is done, not as it is written
- Identify single points of dependency in health resource efficiency and reduce them.
- Build the internal briefing that explains health resource efficiency to those affected.
- Build the competence framework that supports health resource efficiency.
- Identify non-value-adding steps in health resource efficiency and remove them.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.