Translate policy on sector benchmarking indicators into procedures that hold up under day-to-day pressure.
Designing Strategies to Identify Benchmarking Indicators Suited to the Sector
Learn to design, measure and defend your organisation's approach to sector benchmarking indicators.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The cost of poor quality in sector benchmarking indicators is rarely visible in any single budget line. Variation in this area of quality and productivity management is the enemy; averages conceal it. The teaching approach is deliberately practical: participants build a control plan for the quality and productivity management discipline as they go. The outcome is a practitioner who can hold a position on sector benchmarking indicators and revise it on evidence. Comparative studies of this aspect of quality and productivity management across sectors find the same handful of failure points recurring. Teams frequently over-invest in documenting this strand of quality and productivity management and under-invest in testing it. The level assumes working familiarity with the operating process but no prior formal training in sector benchmarking indicators. The course sets out a working method for the quality and productivity management discipline that participants can apply the week they return. The programme ends where implementation begins, with this part of quality and productivity management broken into steps someone can start on Monday.
Expected Learning Outcomes
Estimate what sector benchmarking indicators costs to run properly, and what is lost when it is not.
Test the organisation's response to sector benchmarking indicators under conditions that are less than ideal.
Standardise work in sector benchmarking indicators without removing necessary judgement.
Calculate the cost of poor quality attributable to sector benchmarking indicators.
Build capability in root cause analysis across the team handling sector benchmarking indicators.
Apply structured problem solving to recurring defects in sector benchmarking indicators.
Who Should Attend
Coordinators responsible for keeping records and documentation of sector benchmarking indicators current.
Internal auditors examining sector benchmarking indicators.
Training officers building problem-solving capability in sector benchmarking indicators.
Inspection and testing staff verifying sector benchmarking indicators.
Technical staff being prepared for supervisory responsibility over sector benchmarking indicators.
Supplier quality engineers assessing inputs to sector benchmarking indicators.
Course Modules
Sector benchmarking indicators: waste, flow and productivity
2 sessions · 8 pointsSession 1Reading the current state of sector benchmarking indicators honestly
- Draft the minimum viable control plan for sector benchmarking indicators.
- Set the review cadence that sustains gains in sector benchmarking indicators.
- Collect evidence on the present handling of sector benchmarking indicators before proposing changes.
- Define acceptance criteria for sector benchmarking indicators in advance.
Session 2Keeping sector benchmarking indicators alive after the initial push
- Identify the few causes responsible for most defects in sector benchmarking indicators.
- Map the process behind sector benchmarking indicators by walking it, not by describing it.
- Assemble certification evidence for sector benchmarking indicators as work proceeds, not before the audit.
- Write standard work for sector benchmarking indicators with the people who perform it.
Sector benchmarking indicators: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Finding the variation that matters in sector benchmarking indicators
- Train the team handling sector benchmarking indicators in the problem-solving method being used.
- Rehearse the briefing on sector benchmarking indicators that would follow an incident.
- Set the review interval for sector benchmarking indicators and who attends.
- Verify that improvements to sector benchmarking indicators held six months later.
Session 2Agreeing what good actually means for sector benchmarking indicators
- Distinguish symptoms from causes when sector benchmarking indicators underperforms.
- Map the handovers in sector benchmarking indicators between functions and secure them.
- Link the improvement in sector benchmarking indicators to a financial figure leadership recognises.
- Assign responsibility for keeping documentation of sector benchmarking indicators current.
Sector benchmarking indicators: mapping the process as actually performed
2 sessions · 8 pointsSession 1Moving sector benchmarking indicators from approval to execution
- Prepare the response for the most likely failure in sector benchmarking indicators.
- Define supplier quality requirements affecting inputs to sector benchmarking indicators.
- Identify non-value-adding steps in sector benchmarking indicators and remove them.
- Agree what will be standardised in sector benchmarking indicators and what will not.
Session 2Mapping sector benchmarking indicators as it is done, not as it is written
- Set sampling for sector benchmarking indicators on statistical grounds, not on habit.
- Establish who is informed, consulted and accountable in sector benchmarking indicators.
- Record what was tried on sector benchmarking indicators and did not work, and why.
- Reduce the variation in how sector benchmarking indicators is carried out between teams.
Sector benchmarking indicators: variation, capability and control
2 sessions · 8 pointsSession 1Solving the defect in sector benchmarking indicators that keeps returning
- Calculate the cost of poor quality attributable to sector benchmarking indicators.
- Close out actions on sector benchmarking indicators rather than leaving them open indefinitely.
- Estimate the resource sector benchmarking indicators requires to run as designed.
- Design the internal audit schedule covering sector benchmarking indicators.
Session 2Control plans for sector benchmarking indicators that catch problems early
- Identify single points of dependency in sector benchmarking indicators and reduce them.
- Measure current variation in sector benchmarking indicators before attempting improvement.
- Set out the decisions in sector benchmarking indicators that require sign-off and by whom.
- Choose productivity measures for sector benchmarking indicators that do not reward shortcuts.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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