Map the process behind supplier quality capability as it is actually performed.
Designing Strategies to Develop Supplier Quality Capability
A concise, decision-focused programme covering supplier quality capability end to end.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Most defects in supplier quality capability are designed in long before they are detected. Variation in the quality and productivity management capability is the enemy; averages conceal it. The course covers the quality and productivity management discipline at the level of detail needed to act, and stops there. The outcome is a practitioner who can hold a position on supplier quality capability and revise it on evidence. Across sectors, teams that rehearse the wider quality and productivity management agenda outperform teams that only plan it. Participants test their assumptions about the quality and productivity management capability against scenarios designed to break weak ones. The level assumes working familiarity with the operating process but no prior formal training in supplier quality capability. Plans for the practice within quality and productivity management often fail at the handover point between functions. Work concludes with a self-assessment of this part of quality and productivity management that participants can repeat annually.
Expected Learning Outcomes
Distinguish the parts of supplier quality capability that must be standardised from those that require judgement.
Design the internal audit programme covering supplier quality capability.
Establish supplier quality requirements affecting supplier quality capability.
Document decisions about supplier quality capability in a form that remains useful after the people change.
Build capability in root cause analysis across the team handling supplier quality capability.
Reduce avoidable variation in how supplier quality capability is carried out across teams.
Who Should Attend
Specialists advising senior management on supplier quality capability.
Inspection and testing staff verifying supplier quality capability.
Finance staff quantifying the cost of quality in supplier quality capability.
Continuous improvement specialists working on supplier quality capability.
Supplier quality engineers assessing inputs to supplier quality capability.
Coordinators responsible for keeping records and documentation of supplier quality capability current.
Course Modules
Supplier quality capability: mapping the process as actually performed
2 sessions · 8 pointsSession 1The paperwork for supplier quality capability that is actually needed
- Set the review interval for supplier quality capability and who attends.
- Rehearse the briefing on supplier quality capability that would follow an incident.
- Calculate the cost of poor quality attributable to supplier quality capability.
- Anticipate the objections supplier quality capability will raise and prepare the answers.
Session 2What has to be agreed before work on supplier quality capability starts
- Set out how exceptions to supplier quality capability are requested and approved.
- Establish what evidence demonstrates supplier quality capability is under control.
- Identify the few causes responsible for most defects in supplier quality capability.
- Set the review cadence that sustains gains in supplier quality capability.
Supplier quality capability: internal audit and certification evidence
2 sessions · 8 pointsSession 1Making supplier quality capability work when resources are constrained
- Build the internal briefing that explains supplier quality capability to those affected.
- Reduce the variation in how supplier quality capability is carried out between teams.
- Apply structured root cause analysis to the top defect in supplier quality capability.
- Set escalation thresholds for supplier quality capability that work out of hours.
Session 2Solving the defect in supplier quality capability that keeps returning
- Check that records of supplier quality capability answer the questions likely to be asked.
- Establish the boundary of supplier quality capability and record what sits outside it.
- Map the process behind supplier quality capability by walking it, not by describing it.
- Train the team handling supplier quality capability in the problem-solving method being used.
Supplier quality capability: cost of poor quality
2 sessions · 8 pointsSession 1Auditing supplier quality capability to improve it, not to pass
- Identify non-value-adding steps in supplier quality capability and remove them.
- Benchmark the organisation's supplier quality capability against comparable operations.
- Close out actions on supplier quality capability rather than leaving them open indefinitely.
- Define acceptance criteria for supplier quality capability in advance.
Session 2Agreeing what good actually means for supplier quality capability
- Verify that improvements to supplier quality capability held six months later.
- Map the handovers in supplier quality capability between functions and secure them.
- Record what was tried on supplier quality capability and did not work, and why.
- Set sampling for supplier quality capability on statistical grounds, not on habit.
Supplier quality capability: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Sustaining the gain on supplier quality capability after the project ends
- Assemble certification evidence for supplier quality capability as work proceeds, not before the audit.
- Verify six months later that changes to supplier quality capability have held.
- Measure current variation in supplier quality capability before attempting improvement.
- Write standard work for supplier quality capability with the people who perform it.
Session 2Control plans for supplier quality capability that catch problems early
- Confirm that reporting on supplier quality capability reaches the people who can act.
- Benchmark supplier quality capability against a comparable operation and record the gap.
- Link the improvement in supplier quality capability to a financial figure leadership recognises.
- Design the internal audit schedule covering supplier quality capability.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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