Establish what evidence would demonstrate that automated quality reporting is under control.
Designing Strategies to Automate Quality and Productivity Reporting
Practical training in automated quality reporting, grounded in real cases and applied to your own operation.
Course Overview
A quality system for automated quality reporting that exists only for the auditor produces paperwork, not quality. Variation in this area of quality and productivity management is the enemy; averages conceal it. Improvement in the quality and productivity management discipline stalls when it depends on one capable individual rather than a defined method. The course sets out a working method for automated quality reporting that participants can apply the week they return. The programme uses small-group work so that each participant's treatment of this strand of quality and productivity management is examined, not just described. The result is the confidence to make and defend decisions about the practice within quality and productivity management under scrutiny. The level assumes working familiarity with the operating process but no prior formal training in automated quality reporting. Mature organisations treat this strand of quality and productivity management as a standing capability rather than a project that finishes. Participants leave with a plan for the quality and productivity management discipline sized to what their organisation can realistically absorb.
Expected Learning Outcomes
Apply structured problem solving to recurring defects in automated quality reporting.
Review contracts and agreements for the obligations they create around automated quality reporting.
Map the process behind automated quality reporting as it is actually performed.
Define what quality means for automated quality reporting in measurable, agreed terms.
Reduce waste and non-value-adding steps in automated quality reporting.
Assess the current state of automated quality reporting against a structured set of criteria rather than impressions.
Who Should Attend
Managers of multi-site operations seeking consistency in automated quality reporting.
Operations staff who encounter the consequences of automated quality reporting directly.
Training officers building problem-solving capability in automated quality reporting.
Continuous improvement specialists working on automated quality reporting.
Production and operations supervisors delivering automated quality reporting.
Inspection and testing staff verifying automated quality reporting.
Course Modules
Automated quality reporting: cost of poor quality
2 sessions · 8 pointsSession 1Costing poor quality in automated quality reporting
- Set out how exceptions to automated quality reporting are requested and approved.
- Assemble certification evidence for automated quality reporting as work proceeds, not before the audit.
- Identify the data already collected that bears on automated quality reporting.
- Record what was tried on automated quality reporting and did not work, and why.
Session 2The paperwork for automated quality reporting that is actually needed
- Train the team handling automated quality reporting in the problem-solving method being used.
- Verify six months later that changes to automated quality reporting have held.
- Check that records of automated quality reporting answer the questions likely to be asked.
- Confirm that contractual obligations around automated quality reporting are understood.
Automated quality reporting: structured problem solving and root cause
2 sessions · 8 pointsSession 1Sampling automated quality reporting on evidence rather than convention
- Choose productivity measures for automated quality reporting that do not reward shortcuts.
- Build a control plan for automated quality reporting identifying what is checked, when and by whom.
- Benchmark the organisation's automated quality reporting against comparable operations.
- Write standard work for automated quality reporting with the people who perform it.
Session 2Closing out automated quality reporting and capturing what was learned
- Set out the decisions in automated quality reporting that require sign-off and by whom.
- Design the internal audit schedule covering automated quality reporting.
- Map the handovers in automated quality reporting between functions and secure them.
- Apply structured root cause analysis to the top defect in automated quality reporting.
Automated quality reporting: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Sustaining the gain on automated quality reporting after the project ends
- Set the review interval for automated quality reporting and who attends.
- Build the competence framework that supports automated quality reporting.
- Verify that improvements to automated quality reporting held six months later.
- Map the process behind automated quality reporting by walking it, not by describing it.
Session 2Benchmarking automated quality reporting without flattering yourself
- Test the procedure for automated quality reporting against a realistic scenario.
- Review whether automated quality reporting is aligned with the objectives of the operating process.
- Record the rationale for each significant choice made about automated quality reporting.
- Establish the boundary of automated quality reporting and record what sits outside it.
Automated quality reporting: mapping the process as actually performed
2 sessions · 8 pointsSession 1The hard cases in automated quality reporting and how to reason about them
- Define quality for automated quality reporting in terms the customer would recognise.
- Identify non-value-adding steps in automated quality reporting and remove them.
- Benchmark automated quality reporting against a comparable operation and record the gap.
- Define acceptance criteria for automated quality reporting in advance.
Session 2Control plans for automated quality reporting that catch problems early
- Measure current variation in automated quality reporting before attempting improvement.
- Set sampling for automated quality reporting on statistical grounds, not on habit.
- Link the improvement in automated quality reporting to a financial figure leadership recognises.
- Confirm that reporting on automated quality reporting reaches the people who can act.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.