Designing Strategies to Address Deviation from Corporate Targets

A practical programme in target deviation management for professionals who are accountable for results, not just awareness.

📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Improvement in target deviation management that is not measured tends to be reversed quietly. Most defects in the wider quality and productivity management agenda are designed in long before they are detected. The professional literature on this aspect of quality and productivity management converges on a small set of controls that reliably work. The level assumes working familiarity with the operating process but no prior formal training in target deviation management. The course gives participants a defensible structure for this area of quality and productivity management and the judgement to adapt it. The version of this aspect of quality and productivity management described in the manual and the version practised on the floor tend to diverge over time. The result is the confidence to make and defend decisions about target deviation management under scrutiny. The method assumes participants will be challenged on their handling of the wider quality and productivity management agenda and prepares them for it. The course ends by identifying what the participant will stop doing to make the practice within quality and productivity management sustainable.

Expected Learning Outcomes

01

Build a continuous improvement routine around target deviation management that survives busy periods.

02

Prepare the evidence required for external certification of target deviation management.

03

Build capability in root cause analysis across the team handling target deviation management.

04

Set acceptance criteria for target deviation management before work begins rather than after.

05

Set acceptance criteria and sampling for target deviation management on statistical grounds.

06

Document decisions about target deviation management in a form that remains useful after the people change.

07

Test the organisation's response to target deviation management under conditions that are less than ideal.

Who Should Attend

01

Finance staff quantifying the cost of quality in target deviation management.

02

Internal auditors reviewing how target deviation management is designed and operated.

03

Certification and accreditation coordinators preparing evidence on target deviation management.

04

Department managers accountable for productivity of target deviation management.

05

Process and industrial engineers redesigning target deviation management.

06

Managers of multi-site operations seeking consistency in target deviation management.

Course Modules

01

Target deviation management: variation, capability and control

2 sessions · 8 points

Session 1Auditing target deviation management to improve it, not to pass

  • Record what was tried on target deviation management and did not work, and why.
  • Define supplier quality requirements affecting inputs to target deviation management.
  • Define acceptance criteria for target deviation management in advance.
  • Remove steps in target deviation management that add effort without adding assurance.

Session 2Benchmarking target deviation management without flattering yourself

  • Link the improvement in target deviation management to a financial figure leadership recognises.
  • Identify non-value-adding steps in target deviation management and remove them.
  • Set the review interval for target deviation management and who attends.
  • Design the internal audit schedule covering target deviation management.
02

Target deviation management: waste, flow and productivity

2 sessions · 8 points

Session 1Making target deviation management work when resources are constrained

  • Agree what will be standardised in target deviation management and what will not.
  • Set the review cadence that sustains gains in target deviation management.
  • Check that records of target deviation management answer the questions likely to be asked.
  • Build a control plan for target deviation management identifying what is checked, when and by whom.

Session 2Sampling target deviation management on evidence rather than convention

  • Record what was learned when target deviation management did not go as planned.
  • Set out how exceptions to target deviation management are requested and approved.
  • Define quality for target deviation management in terms the customer would recognise.
  • Verify that improvements to target deviation management held six months later.
03

Target deviation management: control plans, sampling and acceptance

2 sessions · 8 points

Session 1Mapping target deviation management as it is done, not as it is written

  • Identify the data already collected that bears on target deviation management.
  • Define the trigger that would require target deviation management to be redesigned.
  • Map the process behind target deviation management by walking it, not by describing it.
  • Close out actions on target deviation management rather than leaving them open indefinitely.

Session 2Agreeing what good actually means for target deviation management

  • Map the handovers in target deviation management between functions and secure them.
  • Benchmark target deviation management against a comparable operation and record the gap.
  • Calculate the cost of poor quality attributable to target deviation management.
  • Identify where judgement in target deviation management is legitimate and where it is not.
04

Target deviation management: defining quality in measurable terms

2 sessions · 8 points

Session 1The cost of target deviation management and how to present it

  • Test the procedure for target deviation management against a realistic scenario.
  • Measure current variation in target deviation management before attempting improvement.
  • Assemble certification evidence for target deviation management as work proceeds, not before the audit.
  • Build the competence framework that supports target deviation management.

Session 2The decisions in target deviation management that cannot be delegated

  • Benchmark the organisation's target deviation management against comparable operations.
  • Write standard work for target deviation management with the people who perform it.
  • Distinguish symptoms from causes when target deviation management underperforms.
  • Choose productivity measures for target deviation management that do not reward shortcuts.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.