Agree the first three actions on made-to-order quality control that will be taken on returning to work.
Designing Quality Control Criteria for Made-to-Order Products
Build a working method for made-to-order quality control that stands up to scrutiny and survives daily pressure.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Variation in made-to-order quality control is the enemy; averages conceal it. Inspection catches problems in the practice within quality and productivity management; it does not prevent them. The course covers this aspect of quality and productivity management at the level of detail needed to act, and stops there. Participants develop a defensible line of reasoning for the choices they make about made-to-order quality control. Buying a tool rarely fixes the quality and productivity management discipline; the underlying capability has to be built internally first. The professional literature on the wider quality and productivity management agenda converges on a small set of controls that reliably work. The material serves both public bodies and commercial organisations dealing with made-to-order quality control. Discussion is anchored to worked examples of this area of quality and productivity management rather than to abstract argument. It ends with a prioritised list of changes to this part of quality and productivity management that the participant is prepared to defend internally.
Expected Learning Outcomes
Standardise work in made-to-order quality control without removing necessary judgement.
Prepare the evidence required for external certification of made-to-order quality control.
Reduce waste and non-value-adding steps in made-to-order quality control.
Set acceptance criteria and sampling for made-to-order quality control on statistical grounds.
Draw practical lessons from failures in made-to-order quality control without assigning blame that suppresses reporting.
Integrate made-to-order quality control into existing management routines rather than running it separately.
Who Should Attend
Internal auditors examining made-to-order quality control.
Officers preparing reports on made-to-order quality control for boards or oversight committees.
Compliance and governance staff whose remit includes made-to-order quality control.
Health, safety and environmental staff whose systems integrate with made-to-order quality control.
Supplier quality engineers assessing inputs to made-to-order quality control.
Finance staff quantifying the cost of quality in made-to-order quality control.
Course Modules
Made-to-order quality control: waste, flow and productivity
2 sessions · 8 pointsSession 1What has to be agreed before work on made-to-order quality control starts
- Record what was tried on made-to-order quality control and did not work, and why.
- Set out how exceptions to made-to-order quality control are requested and approved.
- Rank the weaknesses in made-to-order quality control by consequence rather than by ease of fixing.
- Apply structured root cause analysis to the top defect in made-to-order quality control.
Session 2The hard cases in made-to-order quality control and how to reason about them
- Verify six months later that changes to made-to-order quality control have held.
- Set out the decisions in made-to-order quality control that require sign-off and by whom.
- Assemble certification evidence for made-to-order quality control as work proceeds, not before the audit.
- Identify non-value-adding steps in made-to-order quality control and remove them.
Made-to-order quality control: internal audit and certification evidence
2 sessions · 8 pointsSession 1Standard work for made-to-order quality control without deskilling it
- Identify the few causes responsible for most defects in made-to-order quality control.
- Verify that improvements to made-to-order quality control held six months later.
- Build a control plan for made-to-order quality control identifying what is checked, when and by whom.
- Check that made-to-order quality control still works when volumes rise unexpectedly.
Session 2Mapping made-to-order quality control as it is done, not as it is written
- Set the review cadence that sustains gains in made-to-order quality control.
- Check that records of made-to-order quality control answer the questions likely to be asked.
- Define quality for made-to-order quality control in terms the customer would recognise.
- Write standard work for made-to-order quality control with the people who perform it.
Made-to-order quality control: variation, capability and control
2 sessions · 8 pointsSession 1Costing poor quality in made-to-order quality control
- Draft the minimum viable control plan for made-to-order quality control.
- Identify where judgement in made-to-order quality control is legitimate and where it is not.
- Train the team handling made-to-order quality control in the problem-solving method being used.
- Define acceptance criteria for made-to-order quality control in advance.
Session 2The paperwork for made-to-order quality control that is actually needed
- Benchmark the organisation's made-to-order quality control against comparable operations.
- Establish who is informed, consulted and accountable in made-to-order quality control.
- Benchmark made-to-order quality control against a comparable operation and record the gap.
- Compare the cost of made-to-order quality control with the cost of its absence.
Made-to-order quality control: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Removing steps from made-to-order quality control that add no value
- Build the internal briefing that explains made-to-order quality control to those affected.
- Choose productivity measures for made-to-order quality control that do not reward shortcuts.
- Prepare the summary of made-to-order quality control that senior management will read.
- Calculate the cost of poor quality attributable to made-to-order quality control.
Session 2Control plans for made-to-order quality control that catch problems early
- Set sampling for made-to-order quality control on statistical grounds, not on habit.
- Link the improvement in made-to-order quality control to a financial figure leadership recognises.
- Test the procedure for made-to-order quality control against a realistic scenario.
- Agree the indicators that will show whether made-to-order quality control is improving.
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USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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