Integrate combined quality dashboards into existing management routines rather than running it separately.
Designing Intelligent Dashboards That Combine Quality and Productivity Indicators
A structured, applied course in combined quality dashboards — designed to be used the week you return.
Course Overview
Improvement in combined quality dashboards that is not measured tends to be reversed quietly. Inspection catches problems in this area of quality and productivity management; it does not prevent them. Post-incident reviews keep identifying weaknesses in the quality and productivity management discipline that were visible long before the incident. They gain the ability to sequence improvements to combined quality dashboards in an order their organisation can absorb. The course covers this aspect of quality and productivity management at the level of detail needed to act, and stops there. Exercises escalate in difficulty, ending with the ambiguous situations that make the practice within quality and productivity management hard in practice. The material serves both public bodies and commercial organisations dealing with combined quality dashboards. What blocks progress on this part of quality and productivity management is usually unclear ownership rather than unclear intent. Participants finish with a short, specific brief on the practice within quality and productivity management ready to put in front of a decision maker.
Expected Learning Outcomes
Standardise work in combined quality dashboards without removing necessary judgement.
Communicate the purpose of combined quality dashboards to those who have to comply with it.
Sustain gains achieved in combined quality dashboards through control and review.
Build capability in root cause analysis across the team handling combined quality dashboards.
Design a training and briefing approach that sustains competence in combined quality dashboards.
Link improvement in combined quality dashboards to a financial outcome leadership recognises.
Who Should Attend
Process and industrial engineers redesigning combined quality dashboards.
Training and development staff building internal capability in combined quality dashboards.
Health, safety and environmental staff whose systems integrate with combined quality dashboards.
Finance staff quantifying the cost of quality in combined quality dashboards.
Coordinators responsible for keeping records and documentation of combined quality dashboards current.
Internal auditors examining combined quality dashboards.
Course Modules
Combined quality dashboards: mapping the process as actually performed
2 sessions · 8 pointsSession 1Auditing combined quality dashboards to improve it, not to pass
- Collect evidence on the present handling of combined quality dashboards before proposing changes.
- Write down the assumptions underpinning the approach to combined quality dashboards.
- Identify non-value-adding steps in combined quality dashboards and remove them.
- Define supplier quality requirements affecting inputs to combined quality dashboards.
Session 2Mapping combined quality dashboards as it is done, not as it is written
- Record what was tried on combined quality dashboards and did not work, and why.
- Identify where judgement in combined quality dashboards is legitimate and where it is not.
- Prepare the summary of combined quality dashboards that senior management will read.
- Verify that improvements to combined quality dashboards held six months later.
Combined quality dashboards: internal audit and certification evidence
2 sessions · 8 pointsSession 1Standard work for combined quality dashboards without deskilling it
- Set out the decisions in combined quality dashboards that require sign-off and by whom.
- Benchmark combined quality dashboards against a comparable operation and record the gap.
- Set the review interval for combined quality dashboards and who attends.
- Prepare the response for the most likely failure in combined quality dashboards.
Session 2Moving combined quality dashboards from approval to execution
- Agree what will be standardised in combined quality dashboards and what will not.
- Link the improvement in combined quality dashboards to a financial figure leadership recognises.
- Choose productivity measures for combined quality dashboards that do not reward shortcuts.
- Measure current variation in combined quality dashboards before attempting improvement.
Combined quality dashboards: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1The hard cases in combined quality dashboards and how to reason about them
- Design the internal audit schedule covering combined quality dashboards.
- Confirm that contractual obligations around combined quality dashboards are understood.
- Calculate the cost of poor quality attributable to combined quality dashboards.
- Identify the few causes responsible for most defects in combined quality dashboards.
Session 2Removing steps from combined quality dashboards that add no value
- Map the process behind combined quality dashboards by walking it, not by describing it.
- Set the review cadence that sustains gains in combined quality dashboards.
- Define quality for combined quality dashboards in terms the customer would recognise.
- Remove steps in combined quality dashboards that add effort without adding assurance.
Combined quality dashboards: cost of poor quality
2 sessions · 8 pointsSession 1Closing out combined quality dashboards and capturing what was learned
- Rank the weaknesses in combined quality dashboards by consequence rather than by ease of fixing.
- Build a control plan for combined quality dashboards identifying what is checked, when and by whom.
- Establish what evidence demonstrates combined quality dashboards is under control.
- Arrange the handover of combined quality dashboards so capability survives staff changes.
Session 2Benchmarking combined quality dashboards without flattering yourself
- Agree the smallest change to combined quality dashboards that would be visibly useful.
- Confirm that those complying with combined quality dashboards understand why it exists.
- Write standard work for combined quality dashboards with the people who perform it.
- Rehearse the briefing on combined quality dashboards that would follow an incident.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.