Prepare the evidence required for external certification of improvement project dashboards.
Designing Corporate Tracking Dashboards for Statistical Improvement Projects
A working programme in improvement project dashboards for managers who have to deliver with existing resources.
Course Overview
Most defects in improvement project dashboards are designed in long before they are detected. Inspection catches problems in the quality and productivity management discipline; it does not prevent them. Exercises escalate in difficulty, ending with the ambiguous situations that make this part of quality and productivity management hard in practice. The professional literature on improvement project dashboards converges on a small set of controls that reliably work. It concentrates on the parts of this strand of quality and productivity management that determine outcomes and treats the rest proportionately. The programme suits teams tackling the quality and productivity management capability together as readily as individuals attending alone. Moving improvement project dashboards from written policy into daily practice is not achieved by a single decision. The result is the confidence to make and defend decisions about this strand of quality and productivity management under scrutiny. Participants finish with a short, specific brief on the quality and productivity management capability ready to put in front of a decision maker.
Expected Learning Outcomes
Distinguish the parts of improvement project dashboards that must be standardised from those that require judgement.
Agree the first three actions on improvement project dashboards that will be taken on returning to work.
Build a continuous improvement routine around improvement project dashboards that survives busy periods.
Define what quality means for improvement project dashboards in measurable, agreed terms.
Set acceptance criteria and sampling for improvement project dashboards on statistical grounds.
Review contracts and agreements for the obligations they create around improvement project dashboards.
Who Should Attend
Procurement and contracting staff whose agreements set obligations around improvement project dashboards.
Those responsible for briefing external stakeholders on improvement project dashboards.
Process and industrial engineers redesigning improvement project dashboards.
Production and operations supervisors delivering improvement project dashboards.
Certification and accreditation coordinators preparing evidence on improvement project dashboards.
Health, safety and environmental staff whose systems integrate with improvement project dashboards.
Course Modules
Improvement project dashboards: waste, flow and productivity
2 sessions · 8 pointsSession 1Mapping improvement project dashboards as it is done, not as it is written
- Write standard work for improvement project dashboards with the people who perform it.
- Define the trigger that would require improvement project dashboards to be redesigned.
- Verify that improvements to improvement project dashboards held six months later.
- Train the team handling improvement project dashboards in the problem-solving method being used.
Session 2Building lasting competence in improvement project dashboards
- Set the review cadence that sustains gains in improvement project dashboards.
- Measure current variation in improvement project dashboards before attempting improvement.
- Build the internal briefing that explains improvement project dashboards to those affected.
- Link the improvement in improvement project dashboards to a financial figure leadership recognises.
Improvement project dashboards: structured problem solving and root cause
2 sessions · 8 pointsSession 1Control plans for improvement project dashboards that catch problems early
- Close out actions on improvement project dashboards rather than leaving them open indefinitely.
- Reduce the variation in how improvement project dashboards is carried out between teams.
- Identify the few causes responsible for most defects in improvement project dashboards.
- Record the rationale for each significant choice made about improvement project dashboards.
Session 2Auditing improvement project dashboards to improve it, not to pass
- Establish what evidence demonstrates improvement project dashboards is under control.
- Design the internal audit schedule covering improvement project dashboards.
- Decide what will be stopped to create capacity for improvement project dashboards.
- Apply structured root cause analysis to the top defect in improvement project dashboards.
Improvement project dashboards: standard work and sustaining gains
2 sessions · 8 pointsSession 1Removing steps from improvement project dashboards that add no value
- Define supplier quality requirements affecting inputs to improvement project dashboards.
- Build a control plan for improvement project dashboards identifying what is checked, when and by whom.
- Draft the minimum viable control plan for improvement project dashboards.
- Benchmark improvement project dashboards against a comparable operation and record the gap.
Session 2Standard work for improvement project dashboards without deskilling it
- Test the procedure for improvement project dashboards against a realistic scenario.
- Check that records of improvement project dashboards answer the questions likely to be asked.
- Name a single owner for each element of improvement project dashboards.
- Set the review interval for improvement project dashboards and who attends.
Improvement project dashboards: benchmarking and continual improvement
2 sessions · 8 pointsSession 1The paperwork for improvement project dashboards that is actually needed
- Plan the sequence in which improvements to improvement project dashboards will be introduced.
- Set escalation thresholds for improvement project dashboards that work out of hours.
- Record what was tried on improvement project dashboards and did not work, and why.
- Compare the cost of improvement project dashboards with the cost of its absence.
Session 2The hard cases in improvement project dashboards and how to reason about them
- Assemble certification evidence for improvement project dashboards as work proceeds, not before the audit.
- Identify non-value-adding steps in improvement project dashboards and remove them.
- Establish who is informed, consulted and accountable in improvement project dashboards.
- Calculate the cost of poor quality attributable to improvement project dashboards.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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