Define what quality means for quality system change management in measurable, agreed terms.
Designing Change Management Strategies When Deploying New Quality Systems
Move quality system change management from general awareness to a repeatable, reviewable practice.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The cost of poor quality in quality system change management is rarely visible in any single budget line. Variation in change management is the enemy; averages conceal it. The programme uses small-group work so that each participant's treatment of this strand of quality and productivity management is examined, not just described. Moving quality system change management from written policy into daily practice is not achieved by a single decision. The programme builds the judgement to know which parts of the quality and productivity management capability to standardise and which to leave flexible. Applied research in quality and productivity management consistently shows that early structure around change management reduces downstream rework. The programme takes participants through quality system change management end to end, from framing the problem to closing it out. It is written for people who have to make change management work with the resources they already have. The final module sets out how progress on the quality and productivity management discipline will be evidenced six months later.
Expected Learning Outcomes
Plan the handover of change management so that capability is not lost when key staff move on.
Design control plans for quality system change management that detect deviation early.
Calculate the cost of poor quality attributable to change management.
Structure records of quality system change management so that they answer the questions an auditor will actually ask.
Benchmark change management against comparable operations honestly.
Select indicators that show whether quality system change management is improving, and reject those that only look useful.
Who Should Attend
Health, safety and environmental staff whose systems integrate with quality system change management.
Quality staff verifying that change management performs as designed.
Inspection and testing staff verifying quality system change management.
Supplier quality engineers assessing inputs to change management.
Certification and accreditation coordinators preparing evidence on quality system change management.
Team leaders and supervisors who put change management into practice day to day.
Course Modules
Quality system change management: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Comparing quality system change management with recognised practice
- Identify where judgement in quality system change management is legitimate and where it is not.
- Assemble certification evidence for change management as work proceeds, not before the audit.
- Design the internal audit schedule covering quality system change management.
- Establish what evidence demonstrates change management is under control.
Session 2Moving change management from approval to execution
- Identify non-value-adding steps in quality system change management and remove them.
- Identify the few causes responsible for most defects in change management.
- Calculate the cost of poor quality attributable to quality system change management.
- Prepare the response for the most likely failure in change management.
Change management: standard work and sustaining gains
2 sessions · 8 pointsSession 1Sampling change management on evidence rather than convention
- Map the process behind quality system change management by walking it, not by describing it.
- Measure current variation in change management before attempting improvement.
- Prepare the summary of quality system change management that senior management will read.
- Agree the indicators that will show whether change management is improving.
Session 2Benchmarking change management without flattering yourself
- Confirm that reporting on quality system change management reaches the people who can act.
- Record what was learned when change management did not go as planned.
- Write standard work for quality system change management with the people who perform it.
- Define supplier quality requirements affecting inputs to change management.
Change management: cost of poor quality
2 sessions · 8 pointsSession 1Auditing change management to improve it, not to pass
- Confirm that contractual obligations around quality system change management are understood.
- Decide what will be stopped to create capacity for change management.
- Link the improvement in quality system change management to a financial figure leadership recognises.
- Define quality for change management in terms the customer would recognise.
Session 2Agreeing what good actually means for quality system change management
- Arrange the handover of quality system change management so capability survives staff changes.
- Build a control plan for change management identifying what is checked, when and by whom.
- Reduce the variation in how quality system change management is carried out between teams.
- Draft the minimum viable control plan for change management.
Change management: defining quality in measurable terms
2 sessions · 8 pointsSession 1Sustaining the gain on change management after the project ends
- Review whether quality system change management is aligned with the objectives of the operating process.
- Benchmark change management against a comparable operation and record the gap.
- Set the review cadence that sustains gains in quality system change management.
- Record the rationale for each significant choice made about change management.
Session 2Building the method for change management step by step
- Build the internal briefing that explains quality system change management to those affected.
- Verify that improvements to change management held six months later.
- Map the handovers in quality system change management between functions and secure them.
- Choose productivity measures for change management that do not reward shortcuts.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.