Design Thinking for Solving Management Problems

A senior-level treatment of design thinking in management, focused on what changes outcomes.

📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Teams read what their leaders tolerate on design thinking in management far more accurately than what their leaders announce. Managers are promoted for competence and then judged on thinking in management, which nobody trained them for. They leave able to brief senior management on this aspect of organisational leadership in terms that support a decision. Participants apply design thinking in management to their own management team throughout, so the output is directly usable. Most organisations already have a policy on the practice within organisational leadership; far fewer can show it working. It is appropriate for those preparing to take on wider responsibility for thinking in management. The professional literature on design thinking in management converges on a small set of controls that reliably work. The course gives participants a defensible structure for thinking in management and the judgement to adapt it. The programme ends where implementation begins, with the wider organisational leadership agenda broken into steps someone can start on Monday.

Expected Learning Outcomes

01

Communicate the reasoning behind design thinking in management, not only the conclusion.

02

Align the incentives of different functions so thinking in management is not quietly sabotaged.

03

Estimate what design thinking in management costs to run properly, and what is lost when it is not.

04

Judge when to escalate thinking in management and when to absorb it.

05

Delegate responsibility for design thinking in management without losing sight of the outcome.

06

Agree the first three actions on thinking in management that will be taken on returning to work.

07

Design a training and briefing approach that sustains competence in design thinking in management.

Who Should Attend

01

Executives leading multi-function programmes involving design thinking in management.

02

Team leaders responsible for daily delivery of thinking in management.

03

Newly appointed managers taking on design thinking in management for the first time.

04

Project and programme managers whose success depends on thinking in management.

05

Consultants coaching leadership teams on design thinking in management.

06

Anyone whose accountability for thinking in management exceeds their current formal training in it.

Course Modules

01

Design thinking in management: setting direction people can act on

2 sessions · 8 points

Session 1Moving design thinking in management from approval to execution

  • Write down the reasoning behind your position on design thinking in management.
  • Benchmark the organisation's thinking in management against comparable operations.
  • Identify your successor for design thinking in management and the gap they need to close.
  • State the outcome expected from thinking in management in a single sentence anyone can repeat.

Session 2Deciding on thinking in management when the information will never be complete

  • Identify which function can quietly block design thinking in management and address it directly.
  • Set escalation thresholds for thinking in management that work out of hours.
  • Confirm that the people affected by design thinking in management heard it from you first.
  • Confirm that those complying with thinking in management understand why it exists.
02

Thinking in management: measuring whether leadership actually changed anything

2 sessions · 8 points

Session 1Building the method for thinking in management step by step

  • Assign responsibility for keeping documentation of design thinking in management current.
  • Identify single points of dependency in thinking in management and reduce them.
  • Decide what will be stopped to create capacity for design thinking in management.
  • Agree the standard on thinking in management and confirm it applies to everyone.

Session 2Applying the standard on thinking in management to your best performer

  • Give one piece of specific feedback on design thinking in management within the week.
  • Review a past decision on thinking in management and state honestly what you would change.
  • Set the decision rights on design thinking in management: who decides, who is consulted, who is told.
  • Test the procedure for thinking in management against a realistic scenario.
03

Thinking in management: the conversations that decide the outcome

2 sessions · 8 points

Session 1Reading the current state of thinking in management honestly

  • Map the handovers in design thinking in management between functions and secure them.
  • Confirm that contractual obligations around thinking in management are understood.
  • Collect evidence on the present handling of design thinking in management before proposing changes.
  • Decide what you will delegate on thinking in management and what you will not, and say why.

Session 2Recovering after a visible mistake on design thinking in management

  • Check whether incentives anywhere reward behaviour that undermines design thinking in management.
  • Prepare how you will respond when thinking in management is challenged publicly.
  • Establish who is informed, consulted and accountable in design thinking in management.
  • Assess the workload thinking in management adds and what you will remove to make room.
04

Thinking in management: deciding under pressure and incomplete information

2 sessions · 8 points

Session 1Showing that thinking in management changed something measurable

  • Agree the smallest change to design thinking in management that would be visibly useful.
  • Rehearse the briefing on thinking in management that would follow an incident.
  • Name a single owner for each element of design thinking in management.
  • Name the person accountable for each part of thinking in management, not the committee.

Session 2Moving thinking in management through people who do not report to you

  • Identify the data already collected that bears on design thinking in management.
  • Test whether the team can explain thinking in management in their own words.
  • Recognise publicly one person whose work on design thinking in management went unnoticed.
  • Plan the sequence in which improvements to thinking in management will be introduced.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.