Reduce avoidable variation in how total factor productivity is carried out across teams.
Building Total Factor Productivity Measurement Models
A practical programme in total factor productivity for professionals who are accountable for results, not just awareness.
Course Overview
A quality system for total factor productivity that exists only for the auditor produces paperwork, not quality. Most defects in the practice within quality and productivity management are designed in long before they are detected. Participants apply the wider quality and productivity management agenda to their own operating process throughout, so the output is directly usable. Organisations that document total factor productivity properly resolve disputes about it far more quickly. The result is the confidence to make and defend decisions about the practice within quality and productivity management under scrutiny. Progress on this area of quality and productivity management is usually lost in the gap between approval and execution. Participants come from operational and oversight roles, and both perspectives on total factor productivity are used deliberately. The programme converts this aspect of quality and productivity management from an area of general awareness into a set of repeatable practices. The course ends by identifying what the participant will stop doing to make the wider quality and productivity management agenda sustainable.
Expected Learning Outcomes
Test the organisation's response to total factor productivity under conditions that are less than ideal.
Design the internal audit programme covering total factor productivity.
Build the internal capability for total factor productivity rather than depending on external support indefinitely.
Link improvement in total factor productivity to a financial outcome leadership recognises.
Prepare the evidence required for external certification of total factor productivity.
Design control plans for total factor productivity that detect deviation early.
Who Should Attend
Consultants and advisers supporting clients on total factor productivity.
Process and industrial engineers redesigning total factor productivity.
Internal auditors examining total factor productivity.
Inspection and testing staff verifying total factor productivity.
Certification and accreditation coordinators preparing evidence on total factor productivity.
Analysts producing the data on which decisions about total factor productivity rest.
Course Modules
Total factor productivity: waste, flow and productivity
2 sessions · 8 pointsSession 1Mapping total factor productivity as it is done, not as it is written
- Reduce the variation in how total factor productivity is carried out between teams.
- Verify that improvements to total factor productivity held six months later.
- Plan the sequence in which improvements to total factor productivity will be introduced.
- Confirm that those complying with total factor productivity understand why it exists.
Session 2Benchmarking total factor productivity without flattering yourself
- Prepare the response for the most likely failure in total factor productivity.
- Test the procedure for total factor productivity against a realistic scenario.
- Design the internal audit schedule covering total factor productivity.
- Calculate the cost of poor quality attributable to total factor productivity.
Total factor productivity: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1The decisions in total factor productivity that cannot be delegated
- Identify non-value-adding steps in total factor productivity and remove them.
- Set the review cadence that sustains gains in total factor productivity.
- Set the review interval for total factor productivity and who attends.
- Remove steps in total factor productivity that add effort without adding assurance.
Session 2Control plans for total factor productivity that catch problems early
- Assemble certification evidence for total factor productivity as work proceeds, not before the audit.
- Establish what evidence demonstrates total factor productivity is under control.
- Rank the weaknesses in total factor productivity by consequence rather than by ease of fixing.
- Define acceptance criteria for total factor productivity in advance.
Total factor productivity: mapping the process as actually performed
2 sessions · 8 pointsSession 1Standard work for total factor productivity without deskilling it
- Identify where judgement in total factor productivity is legitimate and where it is not.
- Build a control plan for total factor productivity identifying what is checked, when and by whom.
- Define quality for total factor productivity in terms the customer would recognise.
- Record what was tried on total factor productivity and did not work, and why.
Session 2Sampling total factor productivity on evidence rather than convention
- Arrange the handover of total factor productivity so capability survives staff changes.
- Write standard work for total factor productivity with the people who perform it.
- Write down the assumptions underpinning the approach to total factor productivity.
- Map the process behind total factor productivity by walking it, not by describing it.
Total factor productivity: structured problem solving and root cause
2 sessions · 8 pointsSession 1Who answers for total factor productivity, and to whom
- Measure current variation in total factor productivity before attempting improvement.
- Record the rationale for each significant choice made about total factor productivity.
- Anticipate the objections total factor productivity will raise and prepare the answers.
- Draft the minimum viable control plan for total factor productivity.
Session 2Getting other functions to support total factor productivity
- Choose productivity measures for total factor productivity that do not reward shortcuts.
- Apply structured root cause analysis to the top defect in total factor productivity.
- Train the team handling total factor productivity in the problem-solving method being used.
- Link the improvement in total factor productivity to a financial figure leadership recognises.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.