Establish supplier quality requirements affecting supplier performance over time.
Building Systems to Track Supplier Quality Performance Over Time
A practical programme in supplier performance over time for professionals who are accountable for results, not just awareness.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
A quality system for supplier performance over time that exists only for the auditor produces paperwork, not quality. Variation in over time is the enemy; averages conceal it. The result is the confidence to make and defend decisions about the wider quality and productivity management agenda under scrutiny. Most organisations already have a policy on supplier performance over time; far fewer can show it working. Across sectors, teams that rehearse the quality and productivity management discipline outperform teams that only plan it. It is written for people who have to make over time work with the resources they already have. This programme builds supplier performance over time from first principles, without padding and without omitting what matters. Every module pairs a short input on over time with structured practice on the participant's own material. The final module sets out how progress on the practice within quality and productivity management will be evidenced six months later.
Expected Learning Outcomes
Document decisions about over time in a form that remains useful after the people change.
Distinguish the parts of supplier performance over time that must be standardised from those that require judgement.
Identify the sources of variation in over time and rank them by effect.
Review contracts and agreements for the obligations they create around supplier performance over time.
Calculate the cost of poor quality attributable to over time.
Link improvement in supplier performance over time to a financial outcome leadership recognises.
Who Should Attend
Department managers accountable for productivity of supplier performance over time.
Continuous improvement specialists working on over time.
Certification and accreditation coordinators preparing evidence on supplier performance over time.
Process and industrial engineers redesigning over time.
Quality staff verifying that supplier performance over time performs as designed.
Those responsible for briefing external stakeholders on over time.
Course Modules
Supplier performance over time: cost of poor quality
2 sessions · 8 pointsSession 1Benchmarking supplier performance over time without flattering yourself
- Benchmark the organisation's supplier performance over time against comparable operations.
- Link the improvement in over time to a financial figure leadership recognises.
- Map the process behind supplier performance over time by walking it, not by describing it.
- Define quality for over time in terms the customer would recognise.
Session 2Control plans for over time that catch problems early
- Establish what evidence demonstrates supplier performance over time is under control.
- Set out how exceptions to over time are requested and approved.
- Benchmark supplier performance over time against a comparable operation and record the gap.
- Set sampling for over time on statistical grounds, not on habit.
Over time: defining quality in measurable terms
2 sessions · 8 pointsSession 1Who answers for over time, and to whom
- Identify the few causes responsible for most defects in supplier performance over time.
- Define acceptance criteria for over time in advance.
- Train the team handling supplier performance over time in the problem-solving method being used.
- Verify six months later that changes to over time have held.
Session 2Agreeing what good actually means for over time
- Distinguish symptoms from causes when supplier performance over time underperforms.
- Define supplier quality requirements affecting inputs to over time.
- Build the internal briefing that explains supplier performance over time to those affected.
- Apply structured root cause analysis to the top defect in over time.
Over time: waste, flow and productivity
2 sessions · 8 pointsSession 1Escalation and decision rights in over time
- Set out the decisions in supplier performance over time that require sign-off and by whom.
- Set the review cadence that sustains gains in over time.
- Verify that improvements to supplier performance over time held six months later.
- Build a control plan for over time identifying what is checked, when and by whom.
Session 2Building the method for supplier performance over time step by step
- Write standard work for supplier performance over time with the people who perform it.
- Check that over time still works when volumes rise unexpectedly.
- Write down the assumptions underpinning the approach to supplier performance over time.
- Anticipate the objections over time will raise and prepare the answers.
Over time: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Removing steps from over time that add no value
- Calculate the cost of poor quality attributable to supplier performance over time.
- Rehearse the briefing on over time that would follow an incident.
- Identify the data already collected that bears on supplier performance over time.
- Identify non-value-adding steps in over time and remove them.
Session 2Standard work for over time without deskilling it
- Prepare the summary of supplier performance over time that senior management will read.
- Measure current variation in over time before attempting improvement.
- Collect evidence on the present handling of supplier performance over time before proposing changes.
- Confirm that reporting on over time reaches the people who can act.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.