Building Systems to Document Audit Findings and Track Compliance

Turn quality audit finding documentation from a stated policy into a practice your organisation can evidence.

📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Variation in quality audit finding documentation is the enemy; averages conceal it. Inspection catches problems in finding documentation; it does not prevent them. Participants develop a defensible line of reasoning for the choices they make about this area of quality and productivity management. Participants test their assumptions about quality audit finding documentation against scenarios designed to break weak ones. A common pattern is strong design of the quality and productivity management discipline paired with weak follow-through. It suits anyone whose decisions touch finding documentation, in large organisations and small ones alike. It concentrates on the parts of quality audit finding documentation that determine outcomes and treats the rest proportionately. Field experience suggests that the barrier to better finding documentation is rarely technical. Participants finish with a short, specific brief on the wider quality and productivity management agenda ready to put in front of a decision maker.

Expected Learning Outcomes

01

Link improvement in quality audit finding documentation to a financial outcome leadership recognises.

02

Plan the handover of finding documentation so that capability is not lost when key staff move on.

03

Integrate quality audit finding documentation into existing management routines rather than running it separately.

04

Build capability in root cause analysis across the team handling finding documentation.

05

Identify the sources of variation in quality audit finding documentation and rank them by effect.

06

Handle the trade-offs in finding documentation between speed, cost and assurance explicitly rather than implicitly.

07

Reduce waste and non-value-adding steps in quality audit finding documentation.

Who Should Attend

01

Department heads accountable for the results of quality audit finding documentation.

02

Process and industrial engineers redesigning finding documentation.

03

Department managers accountable for productivity of quality audit finding documentation.

04

Health, safety and environmental staff whose systems integrate with finding documentation.

05

Managers in small and medium organisations who own quality audit finding documentation alongside other duties.

06

Quality managers and coordinators responsible for finding documentation.

Course Modules

01

Quality audit finding documentation: benchmarking and continual improvement

2 sessions · 8 points

Session 1Standard work for quality audit finding documentation without deskilling it

  • Define acceptance criteria for quality audit finding documentation in advance.
  • Check that finding documentation still works when volumes rise unexpectedly.
  • Remove steps in quality audit finding documentation that add effort without adding assurance.
  • Record what was learned when finding documentation did not go as planned.

Session 2What to measure in finding documentation and what to ignore

  • Verify that improvements to quality audit finding documentation held six months later.
  • Establish who is informed, consulted and accountable in finding documentation.
  • Agree what will be standardised in quality audit finding documentation and what will not.
  • Identify single points of dependency in finding documentation and reduce them.
02

Finding documentation: internal audit and certification evidence

2 sessions · 8 points

Session 1Benchmarking finding documentation without flattering yourself

  • Define quality for quality audit finding documentation in terms the customer would recognise.
  • Link the improvement in finding documentation to a financial figure leadership recognises.
  • Estimate the resource quality audit finding documentation requires to run as designed.
  • Measure current variation in finding documentation before attempting improvement.

Session 2The cost of finding documentation and how to present it

  • Verify six months later that changes to quality audit finding documentation have held.
  • Calculate the cost of poor quality attributable to finding documentation.
  • Assemble certification evidence for quality audit finding documentation as work proceeds, not before the audit.
  • Record what was tried on finding documentation and did not work, and why.
03

Finding documentation: structured problem solving and root cause

2 sessions · 8 points

Session 1Sampling finding documentation on evidence rather than convention

  • Review whether quality audit finding documentation is aligned with the objectives of the operating process.
  • Assign responsibility for keeping documentation of finding documentation current.
  • Check that records of quality audit finding documentation answer the questions likely to be asked.
  • Apply structured root cause analysis to the top defect in finding documentation.

Session 2Auditing quality audit finding documentation to improve it, not to pass

  • Set the review cadence that sustains gains in quality audit finding documentation.
  • Choose productivity measures for finding documentation that do not reward shortcuts.
  • Benchmark quality audit finding documentation against a comparable operation and record the gap.
  • Set sampling for finding documentation on statistical grounds, not on habit.
04

Finding documentation: cost of poor quality

2 sessions · 8 points

Session 1Removing steps from finding documentation that add no value

  • Establish the boundary of quality audit finding documentation and record what sits outside it.
  • Design the internal audit schedule covering finding documentation.
  • Close out actions on quality audit finding documentation rather than leaving them open indefinitely.
  • Arrange the handover of finding documentation so capability survives staff changes.

Session 2Testing finding documentation before relying on it

  • Define supplier quality requirements affecting inputs to quality audit finding documentation.
  • Map the process behind finding documentation by walking it, not by describing it.
  • Compare the cost of quality audit finding documentation with the cost of its absence.
  • Identify the few causes responsible for most defects in finding documentation.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.