Standardise work in process simplification without removing necessary judgement.
Building Strategies to Simplify Processes and Remove Non-Value-Adding Steps
A senior-level treatment of process simplification, focused on what changes outcomes.
📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Improvement in process simplification that is not measured tends to be reversed quietly. A quality system for the quality and productivity management capability that exists only for the auditor produces paperwork, not quality. Mature organisations treat the practice within quality and productivity management as a standing capability rather than a project that finishes. The course covers process simplification at the level of detail needed to act, and stops there. Participants test their assumptions about the quality and productivity management capability against scenarios designed to break weak ones. They acquire practical criteria for judging when the wider quality and productivity management agenda is working and when it is only appearing to. It is appropriate for those preparing to take on wider responsibility for process simplification. Improvement in this part of quality and productivity management stalls when it depends on one capable individual rather than a defined method. The final session converts the week's work on the wider quality and productivity management agenda into commitments with owners and dates.
Expected Learning Outcomes
Structure records of process simplification so that they answer the questions an auditor will actually ask.
Sustain gains achieved in process simplification through control and review.
Test the organisation's response to process simplification under conditions that are less than ideal.
Build a concise control plan for process simplification that colleagues can follow without further explanation.
Design control plans for process simplification that detect deviation early.
Identify the sources of variation in process simplification and rank them by effect.
Who Should Attend
Department heads accountable for the results of process simplification.
Operations staff who encounter the consequences of process simplification directly.
Process and industrial engineers redesigning process simplification.
Internal auditors examining process simplification.
Supplier quality engineers assessing inputs to process simplification.
Training officers building problem-solving capability in process simplification.
Course Modules
Process simplification: structured problem solving and root cause
2 sessions · 8 pointsSession 1Removing steps from process simplification that add no value
- Define supplier quality requirements affecting inputs to process simplification.
- Choose productivity measures for process simplification that do not reward shortcuts.
- Define acceptance criteria for process simplification in advance.
- Set the review cadence that sustains gains in process simplification.
Session 2The hard cases in process simplification and how to reason about them
- Calculate the cost of poor quality attributable to process simplification.
- Confirm that reporting on process simplification reaches the people who can act.
- Reduce the variation in how process simplification is carried out between teams.
- Name a single owner for each element of process simplification.
Process simplification: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Sustaining the gain on process simplification after the project ends
- Record what was tried on process simplification and did not work, and why.
- Benchmark process simplification against a comparable operation and record the gap.
- Record the rationale for each significant choice made about process simplification.
- Prepare the summary of process simplification that senior management will read.
Session 2Mapping process simplification as it is done, not as it is written
- Link the improvement in process simplification to a financial figure leadership recognises.
- Build the competence framework that supports process simplification.
- Agree the smallest change to process simplification that would be visibly useful.
- Train the team handling process simplification in the problem-solving method being used.
Process simplification: standard work and sustaining gains
2 sessions · 8 pointsSession 1Benchmarking process simplification without flattering yourself
- Map the process behind process simplification by walking it, not by describing it.
- Measure current variation in process simplification before attempting improvement.
- Identify the few causes responsible for most defects in process simplification.
- Define quality for process simplification in terms the customer would recognise.
Session 2Reviewing process simplification when nothing has gone wrong
- Identify non-value-adding steps in process simplification and remove them.
- Prepare the response for the most likely failure in process simplification.
- Verify that improvements to process simplification held six months later.
- Build a control plan for process simplification identifying what is checked, when and by whom.
Process simplification: variation, capability and control
2 sessions · 8 pointsSession 1Standard work for process simplification without deskilling it
- Anticipate the objections process simplification will raise and prepare the answers.
- Design the internal audit schedule covering process simplification.
- Check that records of process simplification answer the questions likely to be asked.
- Rehearse the briefing on process simplification that would follow an incident.
Session 2Moving process simplification from approval to execution
- Decide what will be stopped to create capacity for process simplification.
- Record what was learned when process simplification did not go as planned.
- Map the handovers in process simplification between functions and secure them.
- Confirm that those complying with process simplification understand why it exists.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.