Building Strategies to Involve Suppliers in Joint Quality Improvement

A practical programme in joint supplier quality improvement for professionals who are accountable for results, not just awareness.

📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Improvement in joint supplier quality improvement that is not measured tends to be reversed quietly. The cost of poor quality in quality improvement is rarely visible in any single budget line. The course sets out a working method for this aspect of quality and productivity management that participants can apply the week they return. Applied research in quality and productivity management consistently shows that early structure around joint supplier quality improvement reduces downstream rework. It is appropriate for those preparing to take on wider responsibility for the wider quality and productivity management agenda. Participants gain a realistic view of what quality improvement costs and what it returns. Plans for joint supplier quality improvement often fail at the handover point between functions. Work is grounded in real cases drawn from quality improvement, which each participant adapts to conditions in their own organisation. The final module sets out how progress on this strand of quality and productivity management will be evidenced six months later.

Expected Learning Outcomes

01

Identify the failure points in joint supplier quality improvement most likely to cause loss, and control them first.

02

Sustain gains achieved in quality improvement through control and review.

03

Diagnose whether a problem in joint supplier quality improvement is one of design, resourcing or discipline.

04

Set the minimum documentation for quality improvement that is genuinely necessary, and stop there.

05

Reduce waste and non-value-adding steps in joint supplier quality improvement.

06

Design the internal audit programme covering quality improvement.

07

Prepare the evidence required for external certification of joint supplier quality improvement.

Who Should Attend

01

Technical staff being prepared for supervisory responsibility over joint supplier quality improvement.

02

Health, safety and environmental staff whose systems integrate with quality improvement.

03

Continuous improvement specialists working on joint supplier quality improvement.

04

Managers in small and medium organisations who own quality improvement alongside other duties.

05

Internal auditors examining joint supplier quality improvement.

06

Certification and accreditation coordinators preparing evidence on quality improvement.

Course Modules

01

Joint supplier quality improvement: standard work and sustaining gains

2 sessions · 8 points

Session 1What has to be agreed before work on joint supplier quality improvement starts

  • Apply structured root cause analysis to the top defect in joint supplier quality improvement.
  • Anticipate the objections quality improvement will raise and prepare the answers.
  • Verify that improvements to joint supplier quality improvement held six months later.
  • Define quality for quality improvement in terms the customer would recognise.

Session 2Removing steps from quality improvement that add no value

  • Set out how exceptions to joint supplier quality improvement are requested and approved.
  • Confirm that reporting on quality improvement reaches the people who can act.
  • Set out the decisions in joint supplier quality improvement that require sign-off and by whom.
  • Test the procedure for quality improvement against a realistic scenario.
02

Quality improvement: cost of poor quality

2 sessions · 8 points

Session 1Who answers for quality improvement, and to whom

  • Record the rationale for each significant choice made about joint supplier quality improvement.
  • Build a control plan for quality improvement identifying what is checked, when and by whom.
  • Identify the few causes responsible for most defects in joint supplier quality improvement.
  • Decide what will be stopped to create capacity for quality improvement.

Session 2Benchmarking quality improvement without flattering yourself

  • Set escalation thresholds for joint supplier quality improvement that work out of hours.
  • Assemble certification evidence for quality improvement as work proceeds, not before the audit.
  • Set sampling for joint supplier quality improvement on statistical grounds, not on habit.
  • Confirm that contractual obligations around quality improvement are understood.
03

Quality improvement: mapping the process as actually performed

2 sessions · 8 points

Session 1Getting other functions to support quality improvement

  • Train the team handling joint supplier quality improvement in the problem-solving method being used.
  • Identify where judgement in quality improvement is legitimate and where it is not.
  • Define the trigger that would require joint supplier quality improvement to be redesigned.
  • Assign responsibility for keeping documentation of quality improvement current.

Session 2Costing poor quality in joint supplier quality improvement

  • Distinguish symptoms from causes when joint supplier quality improvement underperforms.
  • Calculate the cost of poor quality attributable to quality improvement.
  • Identify non-value-adding steps in joint supplier quality improvement and remove them.
  • Choose productivity measures for quality improvement that do not reward shortcuts.
04

Quality improvement: defining quality in measurable terms

2 sessions · 8 points

Session 1Sampling quality improvement on evidence rather than convention

  • Write standard work for joint supplier quality improvement with the people who perform it.
  • Record what was tried on quality improvement and did not work, and why.
  • Design the internal audit schedule covering joint supplier quality improvement.
  • Measure current variation in quality improvement before attempting improvement.

Session 2Agreeing what good actually means for quality improvement

  • Benchmark the organisation's joint supplier quality improvement against comparable operations.
  • Map the process behind quality improvement by walking it, not by describing it.
  • Compare the cost of joint supplier quality improvement with the cost of its absence.
  • Prepare the summary of quality improvement that senior management will read.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.