Design control plans for pre-contract supplier audit that detect deviation early.
Building Strategies to Audit Supplier Quality Before Contracting
A working programme in pre-contract supplier audit for managers who have to deliver with existing resources.
Course Overview
The cost of poor quality in pre-contract supplier audit is rarely visible in any single budget line. Inspection catches problems in this aspect of quality and productivity management; it does not prevent them. Comparative studies of the wider quality and productivity management agenda across sectors find the same handful of failure points recurring. It concentrates on the parts of pre-contract supplier audit that determine outcomes and treats the rest proportionately. The result is the confidence to make and defend decisions about the quality and productivity management discipline under scrutiny. Teams frequently over-invest in documenting the wider quality and productivity management agenda and under-invest in testing it. The programme uses small-group work so that each participant's treatment of pre-contract supplier audit is examined, not just described. The programme works equally well for those formalising this strand of quality and productivity management for the first time and those improving an existing approach. It ends with a prioritised list of changes to the quality and productivity management capability that the participant is prepared to defend internally.
Expected Learning Outcomes
Measure productivity in pre-contract supplier audit without incentivising the wrong behaviour.
Establish supplier quality requirements affecting pre-contract supplier audit.
Anticipate the objections that pre-contract supplier audit will attract internally and answer them in advance.
Design a practical operating method for pre-contract supplier audit that fits the organisation's size and maturity.
Verify that improvements to pre-contract supplier audit have held six months after they were introduced.
Build capability in root cause analysis across the team handling pre-contract supplier audit.
Who Should Attend
Supplier quality engineers assessing inputs to pre-contract supplier audit.
Internal auditors examining pre-contract supplier audit.
Technical staff being prepared for supervisory responsibility over pre-contract supplier audit.
Managers with direct responsibility for pre-contract supplier audit within the operating process.
Continuous improvement specialists working on pre-contract supplier audit.
Certification and accreditation coordinators preparing evidence on pre-contract supplier audit.
Course Modules
Pre-contract supplier audit: mapping the process as actually performed
2 sessions · 8 pointsSession 1Benchmarking pre-contract supplier audit without flattering yourself
- Build a control plan for pre-contract supplier audit identifying what is checked, when and by whom.
- Train the team handling pre-contract supplier audit in the problem-solving method being used.
- Design the internal audit schedule covering pre-contract supplier audit.
- Establish what evidence demonstrates pre-contract supplier audit is under control.
Session 2Solving the defect in pre-contract supplier audit that keeps returning
- Agree what will be standardised in pre-contract supplier audit and what will not.
- Write standard work for pre-contract supplier audit with the people who perform it.
- Map the process behind pre-contract supplier audit by walking it, not by describing it.
- Record what was tried on pre-contract supplier audit and did not work, and why.
Pre-contract supplier audit: standard work and sustaining gains
2 sessions · 8 pointsSession 1Making pre-contract supplier audit work when resources are constrained
- Confirm that reporting on pre-contract supplier audit reaches the people who can act.
- Set the review cadence that sustains gains in pre-contract supplier audit.
- Identify the few causes responsible for most defects in pre-contract supplier audit.
- Record what was learned when pre-contract supplier audit did not go as planned.
Session 2Costing poor quality in pre-contract supplier audit
- Set escalation thresholds for pre-contract supplier audit that work out of hours.
- Establish the boundary of pre-contract supplier audit and record what sits outside it.
- Draft the minimum viable control plan for pre-contract supplier audit.
- Choose productivity measures for pre-contract supplier audit that do not reward shortcuts.
Pre-contract supplier audit: variation, capability and control
2 sessions · 8 pointsSession 1Agreeing what good actually means for pre-contract supplier audit
- Calculate the cost of poor quality attributable to pre-contract supplier audit.
- Verify that improvements to pre-contract supplier audit held six months later.
- Link the improvement in pre-contract supplier audit to a financial figure leadership recognises.
- Agree the indicators that will show whether pre-contract supplier audit is improving.
Session 2The decisions in pre-contract supplier audit that cannot be delegated
- Test the procedure for pre-contract supplier audit against a realistic scenario.
- Agree the smallest change to pre-contract supplier audit that would be visibly useful.
- Check that records of pre-contract supplier audit answer the questions likely to be asked.
- Apply structured root cause analysis to the top defect in pre-contract supplier audit.
Pre-contract supplier audit: internal audit and certification evidence
2 sessions · 8 pointsSession 1Getting other functions to support pre-contract supplier audit
- Review whether pre-contract supplier audit is aligned with the objectives of the operating process.
- Benchmark pre-contract supplier audit against a comparable operation and record the gap.
- Close out actions on pre-contract supplier audit rather than leaving them open indefinitely.
- Define quality for pre-contract supplier audit in terms the customer would recognise.
Session 2Control plans for pre-contract supplier audit that catch problems early
- Check that pre-contract supplier audit still works when volumes rise unexpectedly.
- Set out the decisions in pre-contract supplier audit that require sign-off and by whom.
- Benchmark the organisation's pre-contract supplier audit against comparable operations.
- Measure current variation in pre-contract supplier audit before attempting improvement.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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