Design control plans for quality crisis decision-making that detect deviation early.
Building Strategies for Rapid Decision-Making in Quality Crises
An applied course in quality crisis decision-making built around the decisions practitioners actually face.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Inspection catches problems in quality crisis decision-making; it does not prevent them. The cost of poor quality in this part of quality and productivity management is rarely visible in any single budget line. Discussion is anchored to worked examples of the quality and productivity management discipline rather than to abstract argument. The level assumes working familiarity with the operating process but no prior formal training in quality crisis decision-making. Participants gain a clear basis for measuring what this part of quality and productivity management has actually achieved. Teams frequently over-invest in documenting this strand of quality and productivity management and under-invest in testing it. The programme takes participants through quality crisis decision-making end to end, from framing the problem to closing it out. Across sectors, teams that rehearse this aspect of quality and productivity management outperform teams that only plan it. The final module sets out how progress on the wider quality and productivity management agenda will be evidenced six months later.
Expected Learning Outcomes
Apply structured problem solving to recurring defects in quality crisis decision-making.
Design the internal audit programme covering quality crisis decision-making.
Handle the trade-offs in quality crisis decision-making between speed, cost and assurance explicitly rather than implicitly.
Present the case for investment in quality crisis decision-making in terms that a finance function will accept.
Select indicators that show whether quality crisis decision-making is improving, and reject those that only look useful.
Set acceptance criteria and sampling for quality crisis decision-making on statistical grounds.
Who Should Attend
Health, safety and environmental staff whose systems integrate with quality crisis decision-making.
Department managers accountable for productivity of quality crisis decision-making.
Staff seconded into improvement work on quality crisis decision-making.
Process and industrial engineers redesigning quality crisis decision-making.
Production and operations supervisors delivering quality crisis decision-making.
Training and development staff building internal capability in quality crisis decision-making.
Course Modules
Quality crisis decision-making: mapping the process as actually performed
2 sessions · 8 pointsSession 1Building the method for quality crisis decision-making step by step
- Choose productivity measures for quality crisis decision-making that do not reward shortcuts.
- Apply structured root cause analysis to the top defect in quality crisis decision-making.
- Map the process behind quality crisis decision-making by walking it, not by describing it.
- Define acceptance criteria for quality crisis decision-making in advance.
Session 2Benchmarking quality crisis decision-making without flattering yourself
- Design the internal audit schedule covering quality crisis decision-making.
- Benchmark quality crisis decision-making against a comparable operation and record the gap.
- Record what was tried on quality crisis decision-making and did not work, and why.
- Confirm that contractual obligations around quality crisis decision-making are understood.
Quality crisis decision-making: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Sampling quality crisis decision-making on evidence rather than convention
- Measure current variation in quality crisis decision-making before attempting improvement.
- Rehearse the briefing on quality crisis decision-making that would follow an incident.
- Calculate the cost of poor quality attributable to quality crisis decision-making.
- Build the internal briefing that explains quality crisis decision-making to those affected.
Session 2Control plans for quality crisis decision-making that catch problems early
- Identify the data already collected that bears on quality crisis decision-making.
- Define supplier quality requirements affecting inputs to quality crisis decision-making.
- Identify non-value-adding steps in quality crisis decision-making and remove them.
- Identify the few causes responsible for most defects in quality crisis decision-making.
Quality crisis decision-making: cost of poor quality
2 sessions · 8 pointsSession 1Finding the variation that matters in quality crisis decision-making
- Rank the weaknesses in quality crisis decision-making by consequence rather than by ease of fixing.
- Write standard work for quality crisis decision-making with the people who perform it.
- Assign responsibility for keeping documentation of quality crisis decision-making current.
- Train the team handling quality crisis decision-making in the problem-solving method being used.
Session 2Who answers for quality crisis decision-making, and to whom
- Establish who is informed, consulted and accountable in quality crisis decision-making.
- Identify where judgement in quality crisis decision-making is legitimate and where it is not.
- Link the improvement in quality crisis decision-making to a financial figure leadership recognises.
- Record what was learned when quality crisis decision-making did not go as planned.
Quality crisis decision-making: benchmarking and continual improvement
2 sessions · 8 pointsSession 1What has to be agreed before work on quality crisis decision-making starts
- Decide what will be stopped to create capacity for quality crisis decision-making.
- Compare the cost of quality crisis decision-making with the cost of its absence.
- Record the rationale for each significant choice made about quality crisis decision-making.
- Set sampling for quality crisis decision-making on statistical grounds, not on habit.
Session 2Auditing quality crisis decision-making to improve it, not to pass
- Build a control plan for quality crisis decision-making identifying what is checked, when and by whom.
- Map the handovers in quality crisis decision-making between functions and secure them.
- Agree the indicators that will show whether quality crisis decision-making is improving.
- Draft the minimum viable control plan for quality crisis decision-making.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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