A quality system for statistical sampling that exists only for the auditor produces paperwork, not quality. Inspection catches problems in the quality and productivity management capability; it does not prevent them. It establishes a shared vocabulary for the practice within quality and productivity management so that teams can disagree productively about it. Across sectors, teams that rehearse statistical sampling outperform teams that only plan it. The programme uses small-group work so that each participant's treatment of this part of quality and productivity management is examined, not just described. Participants finish able to explain the quality and productivity management discipline to a non-specialist audience without losing precision. A common pattern is strong design of statistical sampling paired with weak follow-through. The level assumes working familiarity with the operating process but no prior formal training in this aspect of quality and productivity management. The programme closes with an action plan for this area of quality and productivity management that each participant writes for their own organisation.
Expected Learning Outcomes
✓
Design control plans for statistical sampling that detect deviation early.
✓
Reduce waste and non-value-adding steps in statistical sampling.
✓
Present the case for investment in statistical sampling in terms that a finance function will accept.
✓
Identify the sources of variation in statistical sampling and rank them by effect.
✓
Design the internal audit programme covering statistical sampling.
✓
Diagnose whether a problem in statistical sampling is one of design, resourcing or discipline.
✓
Establish escalation routes for statistical sampling that work outside normal hours.
Who Should Attend
✓
Internal auditors examining statistical sampling.
✓
Department managers accountable for productivity of statistical sampling.
✓
Quality managers and coordinators responsible for statistical sampling.
✓
Analysts producing the data on which decisions about statistical sampling rest.
✓
Managers with direct responsibility for statistical sampling within the operating process.
✓
Supplier quality engineers assessing inputs to statistical sampling.
Course Modules
Open any module to see its sessions and topics.
01
Statistical sampling: waste, flow and productivity
2 sessions · 8 points
Session 1Control plans for statistical sampling that catch problems early
Define acceptance criteria for statistical sampling in advance.
Write standard work for statistical sampling with the people who perform it.
Decide what will be stopped to create capacity for statistical sampling.
Set escalation thresholds for statistical sampling that work out of hours.
Session 2What has to be agreed before work on statistical sampling starts
Build a control plan for statistical sampling identifying what is checked, when and by whom.
Choose productivity measures for statistical sampling that do not reward shortcuts.
Estimate the resource statistical sampling requires to run as designed.
Calculate the cost of poor quality attributable to statistical sampling.
02
Statistical sampling: structured problem solving and root cause
2 sessions · 8 points
Session 1Reviewing statistical sampling when nothing has gone wrong
Check that records of statistical sampling answer the questions likely to be asked.
Review whether statistical sampling is aligned with the objectives of the operating process.
Measure current variation in statistical sampling before attempting improvement.
Define the trigger that would require statistical sampling to be redesigned.
Session 2Removing steps from statistical sampling that add no value
Remove steps in statistical sampling that add effort without adding assurance.
Link the improvement in statistical sampling to a financial figure leadership recognises.
Identify the few causes responsible for most defects in statistical sampling.
Confirm that reporting on statistical sampling reaches the people who can act.
03
Statistical sampling: variation, capability and control
2 sessions · 8 points
Session 1Agreeing what good actually means for statistical sampling
Establish who is informed, consulted and accountable in statistical sampling.
Design the internal audit schedule covering statistical sampling.
Set sampling for statistical sampling on statistical grounds, not on habit.
Set out how exceptions to statistical sampling are requested and approved.
Session 2Moving statistical sampling from approval to execution
Verify that improvements to statistical sampling held six months later.
Set the review cadence that sustains gains in statistical sampling.
Apply structured root cause analysis to the top defect in statistical sampling.
Build the internal briefing that explains statistical sampling to those affected.
04
Statistical sampling: cost of poor quality
2 sessions · 8 points
Session 1Solving the defect in statistical sampling that keeps returning
Agree what will be standardised in statistical sampling and what will not.
Benchmark statistical sampling against a comparable operation and record the gap.
Train the team handling statistical sampling in the problem-solving method being used.
Plan the sequence in which improvements to statistical sampling will be introduced.
Session 2Costing poor quality in statistical sampling
Define supplier quality requirements affecting inputs to statistical sampling.
Prepare the response for the most likely failure in statistical sampling.
Assemble certification evidence for statistical sampling as work proceeds, not before the audit.
Anticipate the objections statistical sampling will raise and prepare the answers.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
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