Review contracts and agreements for the obligations they create around short improvement cycles.
Building Short Repeated Improvement Cycles Across Departments
A working programme in short improvement cycles for managers who have to deliver with existing resources.
Course Overview
The cost of poor quality in short improvement cycles is rarely visible in any single budget line. Improvement in the practice within quality and productivity management that is not measured tends to be reversed quietly. Participants who influence this part of quality and productivity management without directly controlling it will find the content directly usable. Work is grounded in real cases drawn from short improvement cycles, which each participant adapts to conditions in their own organisation. Moving the wider quality and productivity management agenda from written policy into daily practice is not achieved by a single decision. It concentrates on the parts of this area of quality and productivity management that determine outcomes and treats the rest proportionately. The most reliable predictor of sound short improvement cycles is whether anyone reviews it when nothing has gone wrong. Participants develop a defensible line of reasoning for the choices they make about this strand of quality and productivity management. The programme ends where implementation begins, with this area of quality and productivity management broken into steps someone can start on Monday.
Expected Learning Outcomes
Standardise work in short improvement cycles without removing necessary judgement.
Recognise early indicators that short improvement cycles is drifting away from its intended design.
Apply structured problem solving to recurring defects in short improvement cycles.
Sustain gains achieved in short improvement cycles through control and review.
Reduce waste and non-value-adding steps in short improvement cycles.
Apply a repeatable review cycle to short improvement cycles and act on what it produces.
Who Should Attend
Experienced practitioners formalising an approach to short improvement cycles that has grown up informally.
Staff seconded into improvement work on short improvement cycles.
Certification and accreditation coordinators preparing evidence on short improvement cycles.
Internal auditors examining short improvement cycles.
Supplier quality engineers assessing inputs to short improvement cycles.
Continuous improvement specialists working on short improvement cycles.
Course Modules
Short improvement cycles: variation, capability and control
2 sessions · 8 pointsSession 1Agreeing what good actually means for short improvement cycles
- Calculate the cost of poor quality attributable to short improvement cycles.
- Benchmark the organisation's short improvement cycles against comparable operations.
- Define quality for short improvement cycles in terms the customer would recognise.
- Define acceptance criteria for short improvement cycles in advance.
Session 2Sampling short improvement cycles on evidence rather than convention
- Record what was tried on short improvement cycles and did not work, and why.
- Estimate the resource short improvement cycles requires to run as designed.
- Check that records of short improvement cycles answer the questions likely to be asked.
- Apply structured root cause analysis to the top defect in short improvement cycles.
Short improvement cycles: cost of poor quality
2 sessions · 8 pointsSession 1Reviewing short improvement cycles when nothing has gone wrong
- Close out actions on short improvement cycles rather than leaving them open indefinitely.
- Build a control plan for short improvement cycles identifying what is checked, when and by whom.
- Record what was learned when short improvement cycles did not go as planned.
- Measure current variation in short improvement cycles before attempting improvement.
Session 2Mapping short improvement cycles as it is done, not as it is written
- Define supplier quality requirements affecting inputs to short improvement cycles.
- Design the internal audit schedule covering short improvement cycles.
- Agree what will be standardised in short improvement cycles and what will not.
- Identify non-value-adding steps in short improvement cycles and remove them.
Short improvement cycles: defining quality in measurable terms
2 sessions · 8 pointsSession 1Auditing short improvement cycles to improve it, not to pass
- Agree the smallest change to short improvement cycles that would be visibly useful.
- Verify six months later that changes to short improvement cycles have held.
- Link the improvement in short improvement cycles to a financial figure leadership recognises.
- Choose productivity measures for short improvement cycles that do not reward shortcuts.
Session 2Keeping short improvement cycles alive after the initial push
- Benchmark short improvement cycles against a comparable operation and record the gap.
- Name a single owner for each element of short improvement cycles.
- Anticipate the objections short improvement cycles will raise and prepare the answers.
- Identify the few causes responsible for most defects in short improvement cycles.
Short improvement cycles: benchmarking and continual improvement
2 sessions · 8 pointsSession 1The hard cases in short improvement cycles and how to reason about them
- Prepare the response for the most likely failure in short improvement cycles.
- Verify that improvements to short improvement cycles held six months later.
- Set sampling for short improvement cycles on statistical grounds, not on habit.
- Establish what evidence demonstrates short improvement cycles is under control.
Session 2Standard work for short improvement cycles without deskilling it
- Set escalation thresholds for short improvement cycles that work out of hours.
- Remove steps in short improvement cycles that add effort without adding assurance.
- Review whether short improvement cycles is aligned with the objectives of the operating process.
- Train the team handling short improvement cycles in the problem-solving method being used.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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