Agree the first three actions on multi-branch quality systems that will be taken on returning to work.
Building Quality Management Systems for Multi-Branch Organisations
A senior-level treatment of multi-branch quality systems, focused on what changes outcomes.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The cost of poor quality in multi-branch quality systems is rarely visible in any single budget line. Improvement in the practice within quality and productivity management that is not measured tends to be reversed quietly. They acquire practical criteria for judging when the quality and productivity management capability is working and when it is only appearing to. The most reliable predictor of sound multi-branch quality systems is whether anyone reviews it when nothing has gone wrong. The material serves both public bodies and commercial organisations dealing with this area of quality and productivity management. The programme is built to be used, and every section of the practice within quality and productivity management it covers ends in something applicable. A common pattern is strong design of multi-branch quality systems paired with weak follow-through. Discussion is anchored to worked examples of this area of quality and productivity management rather than to abstract argument. It closes by agreeing the smallest change to the quality and productivity management discipline that would make a visible difference.
Expected Learning Outcomes
Sustain gains achieved in multi-branch quality systems through control and review.
Build a continuous improvement routine around multi-branch quality systems that survives busy periods.
Align multi-branch quality systems with the wider objectives of the operating process rather than optimising it in isolation.
Benchmark multi-branch quality systems against comparable operations honestly.
Set acceptance criteria and sampling for multi-branch quality systems on statistical grounds.
Review contracts and agreements for the obligations they create around multi-branch quality systems.
Who Should Attend
Internal auditors reviewing how multi-branch quality systems is designed and operated.
Continuous improvement specialists working on multi-branch quality systems.
Health, safety and environmental staff whose systems integrate with multi-branch quality systems.
Staff seconded into improvement work on multi-branch quality systems.
Process and industrial engineers redesigning multi-branch quality systems.
Finance staff quantifying the cost of quality in multi-branch quality systems.
Course Modules
Multi-branch quality systems: cost of poor quality
2 sessions · 8 pointsSession 1Control plans for multi-branch quality systems that catch problems early
- Map the process behind multi-branch quality systems by walking it, not by describing it.
- Set sampling for multi-branch quality systems on statistical grounds, not on habit.
- Benchmark multi-branch quality systems against a comparable operation and record the gap.
- Measure current variation in multi-branch quality systems before attempting improvement.
Session 2What to measure in multi-branch quality systems and what to ignore
- Agree the indicators that will show whether multi-branch quality systems is improving.
- Name a single owner for each element of multi-branch quality systems.
- Write standard work for multi-branch quality systems with the people who perform it.
- Verify that improvements to multi-branch quality systems held six months later.
Multi-branch quality systems: defining quality in measurable terms
2 sessions · 8 pointsSession 1Removing steps from multi-branch quality systems that add no value
- Apply structured root cause analysis to the top defect in multi-branch quality systems.
- Define supplier quality requirements affecting inputs to multi-branch quality systems.
- Assemble certification evidence for multi-branch quality systems as work proceeds, not before the audit.
- Rehearse the briefing on multi-branch quality systems that would follow an incident.
Session 2Moving multi-branch quality systems from approval to execution
- Link the improvement in multi-branch quality systems to a financial figure leadership recognises.
- Confirm that contractual obligations around multi-branch quality systems are understood.
- Establish what evidence demonstrates multi-branch quality systems is under control.
- Set the review cadence that sustains gains in multi-branch quality systems.
Multi-branch quality systems: structured problem solving and root cause
2 sessions · 8 pointsSession 1Solving the defect in multi-branch quality systems that keeps returning
- Check that records of multi-branch quality systems answer the questions likely to be asked.
- Reduce the variation in how multi-branch quality systems is carried out between teams.
- Compare the cost of multi-branch quality systems with the cost of its absence.
- Identify the data already collected that bears on multi-branch quality systems.
Session 2Sampling multi-branch quality systems on evidence rather than convention
- Benchmark the organisation's multi-branch quality systems against comparable operations.
- Check that multi-branch quality systems still works when volumes rise unexpectedly.
- Set out the decisions in multi-branch quality systems that require sign-off and by whom.
- Record what was tried on multi-branch quality systems and did not work, and why.
Multi-branch quality systems: variation, capability and control
2 sessions · 8 pointsSession 1The cost of multi-branch quality systems and how to present it
- Identify non-value-adding steps in multi-branch quality systems and remove them.
- Choose productivity measures for multi-branch quality systems that do not reward shortcuts.
- Plan the sequence in which improvements to multi-branch quality systems will be introduced.
- Draft the minimum viable control plan for multi-branch quality systems.
Session 2Auditing multi-branch quality systems to improve it, not to pass
- Prepare the summary of multi-branch quality systems that senior management will read.
- Build a control plan for multi-branch quality systems identifying what is checked, when and by whom.
- Prepare the response for the most likely failure in multi-branch quality systems.
- Define quality for multi-branch quality systems in terms the customer would recognise.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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