Build a continuous improvement routine around quality cost reporting that survives busy periods.
Building Periodic Quality Cost Reports for Executive Management
Learn to design, measure and defend your organisation's approach to quality cost reporting.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Inspection catches problems in quality cost reporting; it does not prevent them. Variation in the wider quality and productivity management agenda is the enemy; averages conceal it. The programme suits teams tackling the quality and productivity management capability together as readily as individuals attending alone. The programme is built to be used, and every section of quality cost reporting it covers ends in something applicable. Work is grounded in real cases drawn from this aspect of quality and productivity management, which each participant adapts to conditions in their own organisation. They leave able to brief senior management on this strand of quality and productivity management in terms that support a decision. Organisations that document quality cost reporting properly resolve disputes about it far more quickly. Moving the quality and productivity management discipline from written policy into daily practice is not achieved by a single decision. The programme closes with an action plan for the wider quality and productivity management agenda that each participant writes for their own organisation.
Expected Learning Outcomes
Design control plans for quality cost reporting that detect deviation early.
Identify the sources of variation in quality cost reporting and rank them by effect.
Prepare a short, evidence-based briefing on quality cost reporting for senior management.
Measure productivity in quality cost reporting without incentivising the wrong behaviour.
Agree the first three actions on quality cost reporting that will be taken on returning to work.
Handle the trade-offs in quality cost reporting between speed, cost and assurance explicitly rather than implicitly.
Who Should Attend
Department managers accountable for productivity of quality cost reporting.
Training officers building problem-solving capability in quality cost reporting.
Quality managers and coordinators responsible for quality cost reporting.
Finance staff quantifying the cost of quality in quality cost reporting.
Analysts producing the data on which decisions about quality cost reporting rest.
Newly appointed managers taking on quality cost reporting for the first time.
Course Modules
Quality cost reporting: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Sampling quality cost reporting on evidence rather than convention
- Check that quality cost reporting still works when volumes rise unexpectedly.
- Build a control plan for quality cost reporting identifying what is checked, when and by whom.
- Close out actions on quality cost reporting rather than leaving them open indefinitely.
- Define supplier quality requirements affecting inputs to quality cost reporting.
Session 2The decisions in quality cost reporting that cannot be delegated
- Distinguish symptoms from causes when quality cost reporting underperforms.
- Anticipate the objections quality cost reporting will raise and prepare the answers.
- Benchmark quality cost reporting against a comparable operation and record the gap.
- Define quality for quality cost reporting in terms the customer would recognise.
Quality cost reporting: internal audit and certification evidence
2 sessions · 8 pointsSession 1Testing quality cost reporting before relying on it
- Decide what will be stopped to create capacity for quality cost reporting.
- Identify where judgement in quality cost reporting is legitimate and where it is not.
- Apply structured root cause analysis to the top defect in quality cost reporting.
- Write standard work for quality cost reporting with the people who perform it.
Session 2Mapping quality cost reporting as it is done, not as it is written
- Set sampling for quality cost reporting on statistical grounds, not on habit.
- Train the team handling quality cost reporting in the problem-solving method being used.
- Design the internal audit schedule covering quality cost reporting.
- Write down the assumptions underpinning the approach to quality cost reporting.
Quality cost reporting: waste, flow and productivity
2 sessions · 8 pointsSession 1Solving the defect in quality cost reporting that keeps returning
- Agree the smallest change to quality cost reporting that would be visibly useful.
- Draft the minimum viable control plan for quality cost reporting.
- Check that records of quality cost reporting answer the questions likely to be asked.
- Set out how exceptions to quality cost reporting are requested and approved.
Session 2Benchmarking quality cost reporting without flattering yourself
- Verify that improvements to quality cost reporting held six months later.
- Measure current variation in quality cost reporting before attempting improvement.
- Establish who is informed, consulted and accountable in quality cost reporting.
- Reduce the variation in how quality cost reporting is carried out between teams.
Quality cost reporting: variation, capability and control
2 sessions · 8 pointsSession 1Reading the current state of quality cost reporting honestly
- Set the review cadence that sustains gains in quality cost reporting.
- Confirm that those complying with quality cost reporting understand why it exists.
- Record what was tried on quality cost reporting and did not work, and why.
- Assemble certification evidence for quality cost reporting as work proceeds, not before the audit.
Session 2Removing steps from quality cost reporting that add no value
- Confirm that reporting on quality cost reporting reaches the people who can act.
- Map the process behind quality cost reporting by walking it, not by describing it.
- Record what was learned when quality cost reporting did not go as planned.
- Calculate the cost of poor quality attributable to quality cost reporting.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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