Map the process behind quality management review as it is actually performed.
Building Periodic Management Review Programmes for Quality Systems
A structured, applied course in quality management review — designed to be used the week you return.
📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Inspection catches problems in quality management review; it does not prevent them. Improvement in this part of quality and productivity management that is not measured tends to be reversed quietly. They leave able to brief senior management on this aspect of quality and productivity management in terms that support a decision. The most reliable predictor of sound quality management review is whether anyone reviews it when nothing has gone wrong. Every module pairs a short input on the quality and productivity management discipline with structured practice on the participant's own material. It concentrates on the parts of the quality and productivity management capability that determine outcomes and treats the rest proportionately. Progress on quality management review is usually lost in the gap between approval and execution. It is written for people who have to make this area of quality and productivity management work with the resources they already have. It closes by agreeing the smallest change to the quality and productivity management capability that would make a visible difference.
Expected Learning Outcomes
Prepare the evidence required for external certification of quality management review.
Diagnose whether a problem in quality management review is one of design, resourcing or discipline.
Build a continuous improvement routine around quality management review that survives busy periods.
Calculate the cost of poor quality attributable to quality management review.
Test the organisation's response to quality management review under conditions that are less than ideal.
Draw practical lessons from failures in quality management review without assigning blame that suppresses reporting.
Who Should Attend
Members of committees that take decisions affecting quality management review.
Health, safety and environmental staff whose systems integrate with quality management review.
Supplier quality engineers assessing inputs to quality management review.
Training officers building problem-solving capability in quality management review.
Finance staff quantifying the cost of quality in quality management review.
Department heads accountable for the results of quality management review.
Course Modules
Quality management review: cost of poor quality
2 sessions · 8 pointsSession 1Escalation and decision rights in quality management review
- Check that records of quality management review answer the questions likely to be asked.
- Map the handovers in quality management review between functions and secure them.
- Measure current variation in quality management review before attempting improvement.
- Review whether quality management review is aligned with the objectives of the operating process.
Session 2Building the method for quality management review step by step
- Identify non-value-adding steps in quality management review and remove them.
- Write standard work for quality management review with the people who perform it.
- Record the rationale for each significant choice made about quality management review.
- Write down the assumptions underpinning the approach to quality management review.
Quality management review: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Comparing quality management review with recognised practice
- Set the review interval for quality management review and who attends.
- Build a control plan for quality management review identifying what is checked, when and by whom.
- Calculate the cost of poor quality attributable to quality management review.
- Agree the indicators that will show whether quality management review is improving.
Session 2Sampling quality management review on evidence rather than convention
- Apply structured root cause analysis to the top defect in quality management review.
- Define quality for quality management review in terms the customer would recognise.
- Decide what will be stopped to create capacity for quality management review.
- Arrange the handover of quality management review so capability survives staff changes.
Quality management review: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Mapping quality management review as it is done, not as it is written
- Benchmark quality management review against a comparable operation and record the gap.
- Set sampling for quality management review on statistical grounds, not on habit.
- Anticipate the objections quality management review will raise and prepare the answers.
- Choose productivity measures for quality management review that do not reward shortcuts.
Session 2Solving the defect in quality management review that keeps returning
- Rank the weaknesses in quality management review by consequence rather than by ease of fixing.
- Set the review cadence that sustains gains in quality management review.
- Agree what will be standardised in quality management review and what will not.
- Collect evidence on the present handling of quality management review before proposing changes.
Quality management review: variation, capability and control
2 sessions · 8 pointsSession 1Benchmarking quality management review without flattering yourself
- Train the team handling quality management review in the problem-solving method being used.
- Identify the few causes responsible for most defects in quality management review.
- Remove steps in quality management review that add effort without adding assurance.
- Link the improvement in quality management review to a financial figure leadership recognises.
Session 2Standard work for quality management review without deskilling it
- Test the procedure for quality management review against a realistic scenario.
- Record what was learned when quality management review did not go as planned.
- Verify that improvements to quality management review held six months later.
- Design the internal audit schedule covering quality management review.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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