Map the process behind cycle time measurement as it is actually performed.
Building Models to Measure Process Cycle Time and Continually Reduce It
A senior-level treatment of cycle time measurement, focused on what changes outcomes.
📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The cost of poor quality in cycle time measurement is rarely visible in any single budget line. Variation in the practice within quality and productivity management is the enemy; averages conceal it. The course leaves participants able to diagnose weaknesses in this strand of quality and productivity management before they become incidents. Progress on cycle time measurement is usually lost in the gap between approval and execution. Cases are chosen to expose the trade-offs in this area of quality and productivity management rather than to illustrate ideal conditions. This programme builds this part of quality and productivity management from first principles, without padding and without omitting what matters. The programme suits teams tackling cycle time measurement together as readily as individuals attending alone. Post-incident reviews keep identifying weaknesses in the wider quality and productivity management agenda that were visible long before the incident. Participants leave with a plan for this strand of quality and productivity management sized to what their organisation can realistically absorb.
Expected Learning Outcomes
Benchmark cycle time measurement against comparable operations honestly.
Calculate the cost of poor quality attributable to cycle time measurement.
Draw practical lessons from failures in cycle time measurement without assigning blame that suppresses reporting.
Document decisions about cycle time measurement in a form that remains useful after the people change.
Reduce waste and non-value-adding steps in cycle time measurement.
Recognise early indicators that cycle time measurement is drifting away from its intended design.
Who Should Attend
Inspection and testing staff verifying cycle time measurement.
Internal auditors examining cycle time measurement.
Health, safety and environmental staff whose systems integrate with cycle time measurement.
Internal auditors reviewing how cycle time measurement is designed and operated.
Training officers building problem-solving capability in cycle time measurement.
Specialists advising senior management on cycle time measurement.
Course Modules
Cycle time measurement: benchmarking and continual improvement
2 sessions · 8 pointsSession 1The cost of cycle time measurement and how to present it
- Define quality for cycle time measurement in terms the customer would recognise.
- Define supplier quality requirements affecting inputs to cycle time measurement.
- Define the trigger that would require cycle time measurement to be redesigned.
- Assemble certification evidence for cycle time measurement as work proceeds, not before the audit.
Session 2Finding the variation that matters in cycle time measurement
- Write down the assumptions underpinning the approach to cycle time measurement.
- Identify the data already collected that bears on cycle time measurement.
- Identify where judgement in cycle time measurement is legitimate and where it is not.
- Choose productivity measures for cycle time measurement that do not reward shortcuts.
Cycle time measurement: variation, capability and control
2 sessions · 8 pointsSession 1Solving the defect in cycle time measurement that keeps returning
- Build a control plan for cycle time measurement identifying what is checked, when and by whom.
- Establish the boundary of cycle time measurement and record what sits outside it.
- Decide what will be stopped to create capacity for cycle time measurement.
- Test the procedure for cycle time measurement against a realistic scenario.
Session 2Auditing cycle time measurement to improve it, not to pass
- Identify the few causes responsible for most defects in cycle time measurement.
- Record what was learned when cycle time measurement did not go as planned.
- Train the team handling cycle time measurement in the problem-solving method being used.
- Write standard work for cycle time measurement with the people who perform it.
Cycle time measurement: mapping the process as actually performed
2 sessions · 8 pointsSession 1Agreeing what good actually means for cycle time measurement
- Compare the cost of cycle time measurement with the cost of its absence.
- Rank the weaknesses in cycle time measurement by consequence rather than by ease of fixing.
- Draft the minimum viable control plan for cycle time measurement.
- Verify that improvements to cycle time measurement held six months later.
Session 2Making cycle time measurement work when resources are constrained
- Link the improvement in cycle time measurement to a financial figure leadership recognises.
- Set out how exceptions to cycle time measurement are requested and approved.
- Benchmark the organisation's cycle time measurement against comparable operations.
- Design the internal audit schedule covering cycle time measurement.
Cycle time measurement: waste, flow and productivity
2 sessions · 8 pointsSession 1Escalation and decision rights in cycle time measurement
- Record what was tried on cycle time measurement and did not work, and why.
- Identify non-value-adding steps in cycle time measurement and remove them.
- Benchmark cycle time measurement against a comparable operation and record the gap.
- Calculate the cost of poor quality attributable to cycle time measurement.
Session 2Benchmarking cycle time measurement without flattering yourself
- Plan the sequence in which improvements to cycle time measurement will be introduced.
- Prepare the summary of cycle time measurement that senior management will read.
- Distinguish symptoms from causes when cycle time measurement underperforms.
- Set the review cadence that sustains gains in cycle time measurement.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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