Anticipate the objections that performance gap analysis will attract internally and answer them in advance.
Building Models to Analyse the Gap Between Current and Benchmark Performance
Practical training in performance gap analysis, grounded in real cases and applied to your own operation.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Most defects in performance gap analysis are designed in long before they are detected. Improvement in this part of quality and productivity management that is not measured tends to be reversed quietly. The programme builds the judgement to know which parts of the wider quality and productivity management agenda to standardise and which to leave flexible. Sessions alternate between guided analysis of performance gap analysis and supervised application. What blocks progress on this area of quality and productivity management is usually unclear ownership rather than unclear intent. It is written for people who have to make the practice within quality and productivity management work with the resources they already have. Content is organised around the decisions practitioners actually face in performance gap analysis, not around theory headings. The most reliable predictor of sound this part of quality and productivity management is whether anyone reviews it when nothing has gone wrong. It closes by agreeing the smallest change to the quality and productivity management capability that would make a visible difference.
Expected Learning Outcomes
Design control plans for performance gap analysis that detect deviation early.
Define what quality means for performance gap analysis in measurable, agreed terms.
Document decisions about performance gap analysis in a form that remains useful after the people change.
Integrate performance gap analysis into existing management routines rather than running it separately.
Apply structured problem solving to recurring defects in performance gap analysis.
Build a continuous improvement routine around performance gap analysis that survives busy periods.
Who Should Attend
Planning staff whose forecasts and budgets are affected by performance gap analysis.
Quality managers and coordinators responsible for performance gap analysis.
Training and development staff building internal capability in performance gap analysis.
Department managers accountable for productivity of performance gap analysis.
Health, safety and environmental staff whose systems integrate with performance gap analysis.
Certification and accreditation coordinators preparing evidence on performance gap analysis.
Course Modules
Performance gap analysis: standard work and sustaining gains
2 sessions · 8 pointsSession 1The decisions in performance gap analysis that cannot be delegated
- Build the competence framework that supports performance gap analysis.
- Assemble certification evidence for performance gap analysis as work proceeds, not before the audit.
- Design the internal audit schedule covering performance gap analysis.
- Benchmark performance gap analysis against a comparable operation and record the gap.
Session 2Reading the current state of performance gap analysis honestly
- Build a control plan for performance gap analysis identifying what is checked, when and by whom.
- Confirm that those complying with performance gap analysis understand why it exists.
- Reduce the variation in how performance gap analysis is carried out between teams.
- Rehearse the briefing on performance gap analysis that would follow an incident.
Performance gap analysis: structured problem solving and root cause
2 sessions · 8 pointsSession 1Control plans for performance gap analysis that catch problems early
- Set out the decisions in performance gap analysis that require sign-off and by whom.
- Verify six months later that changes to performance gap analysis have held.
- Agree the smallest change to performance gap analysis that would be visibly useful.
- Assign responsibility for keeping documentation of performance gap analysis current.
Session 2Mapping performance gap analysis as it is done, not as it is written
- Define supplier quality requirements affecting inputs to performance gap analysis.
- Plan the sequence in which improvements to performance gap analysis will be introduced.
- Review whether performance gap analysis is aligned with the objectives of the operating process.
- Link the improvement in performance gap analysis to a financial figure leadership recognises.
Performance gap analysis: internal audit and certification evidence
2 sessions · 8 pointsSession 1Testing performance gap analysis before relying on it
- Check that performance gap analysis still works when volumes rise unexpectedly.
- Write down the assumptions underpinning the approach to performance gap analysis.
- Train the team handling performance gap analysis in the problem-solving method being used.
- Confirm that reporting on performance gap analysis reaches the people who can act.
Session 2Standard work for performance gap analysis without deskilling it
- Measure current variation in performance gap analysis before attempting improvement.
- Apply structured root cause analysis to the top defect in performance gap analysis.
- Set the review interval for performance gap analysis and who attends.
- Set sampling for performance gap analysis on statistical grounds, not on habit.
Performance gap analysis: variation, capability and control
2 sessions · 8 pointsSession 1Finding the variation that matters in performance gap analysis
- Test the procedure for performance gap analysis against a realistic scenario.
- Set the review cadence that sustains gains in performance gap analysis.
- Verify that improvements to performance gap analysis held six months later.
- Write standard work for performance gap analysis with the people who perform it.
Session 2Costing poor quality in performance gap analysis
- Identify the few causes responsible for most defects in performance gap analysis.
- Map the process behind performance gap analysis by walking it, not by describing it.
- Check that records of performance gap analysis answer the questions likely to be asked.
- Calculate the cost of poor quality attributable to performance gap analysis.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.