Building Models to Analyse Prevention, Appraisal and Failure Quality Costs

Develop the judgement and the documentation needed to run quality cost analysis properly.

📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Inspection catches problems in quality cost analysis; it does not prevent them. Variation in this strand of quality and productivity management is the enemy; averages conceal it. Cases are chosen to expose the trade-offs in this area of quality and productivity management rather than to illustrate ideal conditions. Across sectors, teams that rehearse quality cost analysis outperform teams that only plan it. What blocks progress on the wider quality and productivity management agenda is usually unclear ownership rather than unclear intent. Participants gain a realistic view of what this part of quality and productivity management costs and what it returns. It suits anyone whose decisions touch quality cost analysis, in large organisations and small ones alike. The course sets out a working method for the quality and productivity management capability that participants can apply the week they return. Participants leave with a first-ninety-days plan for this part of quality and productivity management rather than a set of notes.

Expected Learning Outcomes

01

Design control plans for quality cost analysis that detect deviation early.

02

Standardise work in quality cost analysis without removing necessary judgement.

03

Establish supplier quality requirements affecting quality cost analysis.

04

Prepare the evidence required for external certification of quality cost analysis.

05

Reduce avoidable variation in how quality cost analysis is carried out across teams.

06

Draw practical lessons from failures in quality cost analysis without assigning blame that suppresses reporting.

07

Select indicators that show whether quality cost analysis is improving, and reject those that only look useful.

Who Should Attend

01

Continuous improvement specialists working on quality cost analysis.

02

Team leaders and supervisors who put quality cost analysis into practice day to day.

03

Certification and accreditation coordinators preparing evidence on quality cost analysis.

04

Training and development staff building internal capability in quality cost analysis.

05

Production and operations supervisors delivering quality cost analysis.

06

Quality managers and coordinators responsible for quality cost analysis.

Course Modules

01

Quality cost analysis: waste, flow and productivity

2 sessions · 8 points

Session 1Moving quality cost analysis from approval to execution

  • Apply structured root cause analysis to the top defect in quality cost analysis.
  • Write standard work for quality cost analysis with the people who perform it.
  • Define acceptance criteria for quality cost analysis in advance.
  • Define supplier quality requirements affecting inputs to quality cost analysis.

Session 2Benchmarking quality cost analysis without flattering yourself

  • Assign responsibility for keeping documentation of quality cost analysis current.
  • Build the internal briefing that explains quality cost analysis to those affected.
  • Confirm that those complying with quality cost analysis understand why it exists.
  • Calculate the cost of poor quality attributable to quality cost analysis.
02

Quality cost analysis: benchmarking and continual improvement

2 sessions · 8 points

Session 1Comparing quality cost analysis with recognised practice

  • Establish the boundary of quality cost analysis and record what sits outside it.
  • Identify non-value-adding steps in quality cost analysis and remove them.
  • Plan the sequence in which improvements to quality cost analysis will be introduced.
  • Design the internal audit schedule covering quality cost analysis.

Session 2What to measure in quality cost analysis and what to ignore

  • Choose productivity measures for quality cost analysis that do not reward shortcuts.
  • Define the trigger that would require quality cost analysis to be redesigned.
  • Record what was tried on quality cost analysis and did not work, and why.
  • Verify that improvements to quality cost analysis held six months later.
03

Quality cost analysis: defining quality in measurable terms

2 sessions · 8 points

Session 1Sustaining the gain on quality cost analysis after the project ends

  • Map the process behind quality cost analysis by walking it, not by describing it.
  • Link the improvement in quality cost analysis to a financial figure leadership recognises.
  • Measure current variation in quality cost analysis before attempting improvement.
  • Set out how exceptions to quality cost analysis are requested and approved.

Session 2Removing steps from quality cost analysis that add no value

  • Identify the few causes responsible for most defects in quality cost analysis.
  • Set sampling for quality cost analysis on statistical grounds, not on habit.
  • Set escalation thresholds for quality cost analysis that work out of hours.
  • Set the review interval for quality cost analysis and who attends.
04

Quality cost analysis: mapping the process as actually performed

2 sessions · 8 points

Session 1Auditing quality cost analysis to improve it, not to pass

  • Test the procedure for quality cost analysis against a realistic scenario.
  • Arrange the handover of quality cost analysis so capability survives staff changes.
  • Collect evidence on the present handling of quality cost analysis before proposing changes.
  • Agree the smallest change to quality cost analysis that would be visibly useful.

Session 2Control plans for quality cost analysis that catch problems early

  • Benchmark quality cost analysis against a comparable operation and record the gap.
  • Review whether quality cost analysis is aligned with the objectives of the operating process.
  • Define quality for quality cost analysis in terms the customer would recognise.
  • Write down the assumptions underpinning the approach to quality cost analysis.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.