A quality system for just-in-time production that exists only for the auditor produces paperwork, not quality. The cost of poor quality in this area of quality and productivity management is rarely visible in any single budget line. They acquire practical criteria for judging when the wider quality and productivity management agenda is working and when it is only appearing to. Sessions alternate between guided analysis of just-in-time production and supervised application. The course gives participants a defensible structure for this strand of quality and productivity management and the judgement to adapt it. Organisations that document this aspect of quality and productivity management properly resolve disputes about it far more quickly. The programme works equally well for those formalising just-in-time production for the first time and those improving an existing approach. Buying a tool rarely fixes this area of quality and productivity management; the underlying capability has to be built internally first. The programme closes with an action plan for the wider quality and productivity management agenda that each participant writes for their own organisation.
Expected Learning Outcomes
✓
Establish what evidence would demonstrate that just-in-time production is under control.
✓
Design the internal audit programme covering just-in-time production.
✓
Prepare the evidence required for external certification of just-in-time production.
✓
Align just-in-time production with the wider objectives of the operating process rather than optimising it in isolation.
✓
Identify the failure points in just-in-time production most likely to cause loss, and control them first.
✓
Calculate the cost of poor quality attributable to just-in-time production.
✓
Map the process behind just-in-time production as it is actually performed.
Who Should Attend
✓
Department managers accountable for productivity of just-in-time production.
✓
Quality managers and coordinators responsible for just-in-time production.
✓
Supplier quality engineers assessing inputs to just-in-time production.
✓
Department heads accountable for the results of just-in-time production.
✓
Production and operations supervisors delivering just-in-time production.
✓
Planning staff whose forecasts and budgets are affected by just-in-time production.
Course Modules
Open any module to see its sessions and topics.
01
Just-in-time production: waste, flow and productivity
2 sessions · 8 points
Session 1Sampling just-in-time production on evidence rather than convention
Benchmark the organisation's just-in-time production against comparable operations.
Build a control plan for just-in-time production identifying what is checked, when and by whom.
Define the trigger that would require just-in-time production to be redesigned.
Set out how exceptions to just-in-time production are requested and approved.
Session 2Escalation and decision rights in just-in-time production
Measure current variation in just-in-time production before attempting improvement.
Map the process behind just-in-time production by walking it, not by describing it.
Establish who is informed, consulted and accountable in just-in-time production.
Record the rationale for each significant choice made about just-in-time production.
02
Just-in-time production: cost of poor quality
2 sessions · 8 points
Session 1Sustaining the gain on just-in-time production after the project ends
Benchmark just-in-time production against a comparable operation and record the gap.
Identify the few causes responsible for most defects in just-in-time production.
Set sampling for just-in-time production on statistical grounds, not on habit.
Test the procedure for just-in-time production against a realistic scenario.
Session 2The hard cases in just-in-time production and how to reason about them
Verify that improvements to just-in-time production held six months later.
Define quality for just-in-time production in terms the customer would recognise.
Prepare the summary of just-in-time production that senior management will read.
Review whether just-in-time production is aligned with the objectives of the operating process.
03
Just-in-time production: benchmarking and continual improvement
2 sessions · 8 points
Session 1Getting other functions to support just-in-time production
Assemble certification evidence for just-in-time production as work proceeds, not before the audit.
Confirm that those complying with just-in-time production understand why it exists.
Plan the sequence in which improvements to just-in-time production will be introduced.
Set out the decisions in just-in-time production that require sign-off and by whom.
Session 2Standard work for just-in-time production without deskilling it
Identify where judgement in just-in-time production is legitimate and where it is not.
Write down the assumptions underpinning the approach to just-in-time production.
Record what was tried on just-in-time production and did not work, and why.
Calculate the cost of poor quality attributable to just-in-time production.
04
Just-in-time production: defining quality in measurable terms
2 sessions · 8 points
Session 1Solving the defect in just-in-time production that keeps returning
Agree what will be standardised in just-in-time production and what will not.
Define supplier quality requirements affecting inputs to just-in-time production.
Design the internal audit schedule covering just-in-time production.
Apply structured root cause analysis to the top defect in just-in-time production.
Session 2Benchmarking just-in-time production without flattering yourself
Identify non-value-adding steps in just-in-time production and remove them.
Confirm that contractual obligations around just-in-time production are understood.
Write standard work for just-in-time production with the people who perform it.
Build the competence framework that supports just-in-time production.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
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