Design a training and briefing approach that sustains competence in quality and productivity dashboards.
Building Integrated Key Performance Indicator Dashboards for Quality and Productivity
A senior-level treatment of quality and productivity dashboards, focused on what changes outcomes.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
A quality system for quality and productivity dashboards that exists only for the auditor produces paperwork, not quality. Improvement in productivity dashboards that is not measured tends to be reversed quietly. Participants take away a working set of documents supporting the quality and productivity management capability, ready to be adapted internally. What blocks progress on quality and productivity dashboards is usually unclear ownership rather than unclear intent. Sessions alternate between guided analysis of the wider quality and productivity management agenda and supervised application. The course sets out a working method for productivity dashboards that participants can apply the week they return. It is pitched for practitioners with responsibility for quality and productivity dashboards, not for observers of it. Comparative studies of productivity dashboards across sectors find the same handful of failure points recurring. The final session converts the week's work on this area of quality and productivity management into commitments with owners and dates.
Expected Learning Outcomes
Define the scope and boundaries of productivity dashboards so that responsibility for it is unambiguous.
Design control plans for quality and productivity dashboards that detect deviation early.
Build capability in root cause analysis across the team handling productivity dashboards.
Set acceptance criteria for quality and productivity dashboards before work begins rather than after.
Establish supplier quality requirements affecting productivity dashboards.
Sustain gains achieved in quality and productivity dashboards through control and review.
Who Should Attend
Training officers building problem-solving capability in quality and productivity dashboards.
Team leaders and supervisors who put productivity dashboards into practice day to day.
Officers preparing reports on quality and productivity dashboards for boards or oversight committees.
Process and industrial engineers redesigning productivity dashboards.
Inspection and testing staff verifying quality and productivity dashboards.
Internal auditors examining productivity dashboards.
Course Modules
Quality and productivity dashboards: waste, flow and productivity
2 sessions · 8 pointsSession 1Auditing quality and productivity dashboards to improve it, not to pass
- Map the process behind quality and productivity dashboards by walking it, not by describing it.
- Calculate the cost of poor quality attributable to productivity dashboards.
- Apply structured root cause analysis to the top defect in quality and productivity dashboards.
- Measure current variation in productivity dashboards before attempting improvement.
Session 2Mapping productivity dashboards as it is done, not as it is written
- Check that records of quality and productivity dashboards answer the questions likely to be asked.
- Name a single owner for each element of productivity dashboards.
- Establish what evidence demonstrates quality and productivity dashboards is under control.
- Set out the decisions in productivity dashboards that require sign-off and by whom.
Productivity dashboards: defining quality in measurable terms
2 sessions · 8 pointsSession 1What has to be agreed before work on productivity dashboards starts
- Set out how exceptions to quality and productivity dashboards are requested and approved.
- Record the rationale for each significant choice made about productivity dashboards.
- Verify that improvements to quality and productivity dashboards held six months later.
- Choose productivity measures for productivity dashboards that do not reward shortcuts.
Session 2Costing poor quality in productivity dashboards
- Estimate the resource quality and productivity dashboards requires to run as designed.
- Write standard work for productivity dashboards with the people who perform it.
- Set sampling for quality and productivity dashboards on statistical grounds, not on habit.
- Agree the indicators that will show whether productivity dashboards is improving.
Productivity dashboards: mapping the process as actually performed
2 sessions · 8 pointsSession 1Escalation and decision rights in productivity dashboards
- Define supplier quality requirements affecting inputs to quality and productivity dashboards.
- Build a control plan for productivity dashboards identifying what is checked, when and by whom.
- Train the team handling quality and productivity dashboards in the problem-solving method being used.
- Benchmark productivity dashboards against a comparable operation and record the gap.
Session 2Control plans for quality and productivity dashboards that catch problems early
- Identify the few causes responsible for most defects in quality and productivity dashboards.
- Define the trigger that would require productivity dashboards to be redesigned.
- Identify non-value-adding steps in quality and productivity dashboards and remove them.
- Identify the data already collected that bears on productivity dashboards.
Productivity dashboards: benchmarking and continual improvement
2 sessions · 8 pointsSession 1Comparing productivity dashboards with recognised practice
- Set the review cadence that sustains gains in quality and productivity dashboards.
- Set the review interval for productivity dashboards and who attends.
- Agree what will be standardised in quality and productivity dashboards and what will not.
- Arrange the handover of productivity dashboards so capability survives staff changes.
Session 2Removing steps from productivity dashboards that add no value
- Establish who is informed, consulted and accountable in quality and productivity dashboards.
- Define quality for productivity dashboards in terms the customer would recognise.
- Compare the cost of quality and productivity dashboards with the cost of its absence.
- Agree the smallest change to productivity dashboards that would be visibly useful.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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