Building Inspection Systems for the Quality of Incoming Supplier Materials

Move incoming material inspection from general awareness to a repeatable, reviewable practice.

📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

The cost of poor quality in incoming material inspection is rarely visible in any single budget line. Most defects in the quality and productivity management capability are designed in long before they are detected. A common pattern is strong design of this aspect of quality and productivity management paired with weak follow-through. Cases are chosen to expose the trade-offs in incoming material inspection rather than to illustrate ideal conditions. Where the wider quality and productivity management agenda is measured, it improves; where it is only discussed, it drifts. The programme works equally well for those formalising this part of quality and productivity management for the first time and those improving an existing approach. Participants develop a defensible line of reasoning for the choices they make about incoming material inspection. Content is organised around the decisions practitioners actually face in this aspect of quality and productivity management, not around theory headings. Participants leave with a plan for this part of quality and productivity management sized to what their organisation can realistically absorb.

Expected Learning Outcomes

01

Assign clear ownership for each element of incoming material inspection across the functions involved.

02

Build a continuous improvement routine around incoming material inspection that survives busy periods.

03

Draw practical lessons from failures in incoming material inspection without assigning blame that suppresses reporting.

04

Prepare the evidence required for external certification of incoming material inspection.

05

Measure productivity in incoming material inspection without incentivising the wrong behaviour.

06

Apply a repeatable review cycle to incoming material inspection and act on what it produces.

07

Apply structured problem solving to recurring defects in incoming material inspection.

Who Should Attend

01

Department heads accountable for the results of incoming material inspection.

02

Supplier quality engineers assessing inputs to incoming material inspection.

03

Process and industrial engineers redesigning incoming material inspection.

04

Quality managers and coordinators responsible for incoming material inspection.

05

Project and programme managers whose delivery depends on incoming material inspection.

06

Department managers accountable for productivity of incoming material inspection.

Course Modules

01

Incoming material inspection: variation, capability and control

2 sessions · 8 points

Session 1Removing steps from incoming material inspection that add no value

  • Record the rationale for each significant choice made about incoming material inspection.
  • Collect evidence on the present handling of incoming material inspection before proposing changes.
  • Calculate the cost of poor quality attributable to incoming material inspection.
  • Define the trigger that would require incoming material inspection to be redesigned.

Session 2Solving the defect in incoming material inspection that keeps returning

  • Set the review cadence that sustains gains in incoming material inspection.
  • Check that records of incoming material inspection answer the questions likely to be asked.
  • Set out the decisions in incoming material inspection that require sign-off and by whom.
  • Record what was tried on incoming material inspection and did not work, and why.
02

Incoming material inspection: internal audit and certification evidence

2 sessions · 8 points

Session 1Sampling incoming material inspection on evidence rather than convention

  • Define quality for incoming material inspection in terms the customer would recognise.
  • Test the procedure for incoming material inspection against a realistic scenario.
  • Agree the indicators that will show whether incoming material inspection is improving.
  • Assemble certification evidence for incoming material inspection as work proceeds, not before the audit.

Session 2Benchmarking incoming material inspection without flattering yourself

  • Set out how exceptions to incoming material inspection are requested and approved.
  • Identify the few causes responsible for most defects in incoming material inspection.
  • Establish the boundary of incoming material inspection and record what sits outside it.
  • Write standard work for incoming material inspection with the people who perform it.
03

Incoming material inspection: benchmarking and continual improvement

2 sessions · 8 points

Session 1What has to be agreed before work on incoming material inspection starts

  • Benchmark incoming material inspection against a comparable operation and record the gap.
  • Verify that improvements to incoming material inspection held six months later.
  • Reduce the variation in how incoming material inspection is carried out between teams.
  • Draft the minimum viable control plan for incoming material inspection.

Session 2Closing out incoming material inspection and capturing what was learned

  • Design the internal audit schedule covering incoming material inspection.
  • Map the process behind incoming material inspection by walking it, not by describing it.
  • Train the team handling incoming material inspection in the problem-solving method being used.
  • Build a control plan for incoming material inspection identifying what is checked, when and by whom.
04

Incoming material inspection: mapping the process as actually performed

2 sessions · 8 points

Session 1Mapping incoming material inspection as it is done, not as it is written

  • Set escalation thresholds for incoming material inspection that work out of hours.
  • Benchmark the organisation's incoming material inspection against comparable operations.
  • Define acceptance criteria for incoming material inspection in advance.
  • Identify single points of dependency in incoming material inspection and reduce them.

Session 2Building lasting competence in incoming material inspection

  • Choose productivity measures for incoming material inspection that do not reward shortcuts.
  • Build the internal briefing that explains incoming material inspection to those affected.
  • Measure current variation in incoming material inspection before attempting improvement.
  • Define supplier quality requirements affecting inputs to incoming material inspection.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

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