A quality system for curriculum improvement that exists only for the auditor produces paperwork, not quality. Improvement in the wider quality and productivity management agenda that is not measured tends to be reversed quietly. This programme builds this strand of quality and productivity management from first principles, without padding and without omitting what matters. The course leaves participants able to diagnose weaknesses in curriculum improvement before they become incidents. Where this area of quality and productivity management is measured, it improves; where it is only discussed, it drifts. The programme uses small-group work so that each participant's treatment of this part of quality and productivity management is examined, not just described. It is appropriate for those preparing to take on wider responsibility for curriculum improvement. What blocks progress on this area of quality and productivity management is usually unclear ownership rather than unclear intent. The programme closes with an action plan for this part of quality and productivity management that each participant writes for their own organisation.
Expected Learning Outcomes
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Sustain gains achieved in curriculum improvement through control and review.
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Design control plans for curriculum improvement that detect deviation early.
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Benchmark curriculum improvement against comparable operations honestly.
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Select indicators that show whether curriculum improvement is improving, and reject those that only look useful.
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Plan the handover of curriculum improvement so that capability is not lost when key staff move on.
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Test the organisation's response to curriculum improvement under conditions that are less than ideal.
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Link improvement in curriculum improvement to a financial outcome leadership recognises.
Who Should Attend
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Health, safety and environmental staff whose systems integrate with curriculum improvement.
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Training officers building problem-solving capability in curriculum improvement.
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Those responsible for briefing external stakeholders on curriculum improvement.
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Procurement and contracting staff whose agreements set obligations around curriculum improvement.
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Continuous improvement specialists working on curriculum improvement.