Design control plans for quality system internal audit that detect deviation early.
Building Comprehensive Internal Audit Programmes for Quality Systems
Learn to design, measure and defend your organisation's approach to quality system internal audit.
Course Overview
Inspection catches problems in quality system internal audit; it does not prevent them. The cost of poor quality in internal audit is rarely visible in any single budget line. It concentrates on the parts of this part of quality and productivity management that determine outcomes and treats the rest proportionately. The programme uses small-group work so that each participant's treatment of quality system internal audit is examined, not just described. The content is relevant to those who own the quality and productivity management capability and to those who are held accountable for its results. Ambition around internal audit outruns capacity unless the sequencing is deliberate. They acquire practical criteria for judging when quality system internal audit is working and when it is only appearing to. Field experience suggests that the barrier to better internal audit is rarely technical. Participants leave with a first-ninety-days plan for this aspect of quality and productivity management rather than a set of notes.
Expected Learning Outcomes
Design a training and briefing approach that sustains competence in internal audit.
Apply structured problem solving to recurring defects in quality system internal audit.
Draw practical lessons from failures in internal audit without assigning blame that suppresses reporting.
Apply a repeatable review cycle to quality system internal audit and act on what it produces.
Map the process behind internal audit as it is actually performed.
Identify the sources of variation in quality system internal audit and rank them by effect.
Who Should Attend
Supplier quality engineers assessing inputs to quality system internal audit.
Continuous improvement specialists working on internal audit.
Process and industrial engineers redesigning quality system internal audit.
Managers of multi-site operations seeking consistency in internal audit.
Training and development staff building internal capability in quality system internal audit.
Training officers building problem-solving capability in internal audit.
Course Modules
Quality system internal audit: cost of poor quality
2 sessions · 8 pointsSession 1Building lasting competence in quality system internal audit
- Link the improvement in quality system internal audit to a financial figure leadership recognises.
- Choose productivity measures for internal audit that do not reward shortcuts.
- Set escalation thresholds for quality system internal audit that work out of hours.
- Benchmark internal audit against a comparable operation and record the gap.
Session 2Control plans for internal audit that catch problems early
- Benchmark the organisation's quality system internal audit against comparable operations.
- Define quality for internal audit in terms the customer would recognise.
- Plan the sequence in which improvements to quality system internal audit will be introduced.
- Establish the boundary of internal audit and record what sits outside it.
Internal audit: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Sustaining the gain on internal audit after the project ends
- Define supplier quality requirements affecting inputs to quality system internal audit.
- Agree the smallest change to internal audit that would be visibly useful.
- Write down the assumptions underpinning the approach to quality system internal audit.
- Train the team handling internal audit in the problem-solving method being used.
Session 2Benchmarking internal audit without flattering yourself
- Record what was learned when quality system internal audit did not go as planned.
- Confirm that those complying with internal audit understand why it exists.
- Calculate the cost of poor quality attributable to quality system internal audit.
- Establish who is informed, consulted and accountable in internal audit.
Internal audit: waste, flow and productivity
2 sessions · 8 pointsSession 1Who answers for internal audit, and to whom
- Rehearse the briefing on quality system internal audit that would follow an incident.
- Record what was tried on internal audit and did not work, and why.
- Test the procedure for quality system internal audit against a realistic scenario.
- Set sampling for internal audit on statistical grounds, not on habit.
Session 2Reviewing quality system internal audit when nothing has gone wrong
- Rank the weaknesses in quality system internal audit by consequence rather than by ease of fixing.
- Write standard work for internal audit with the people who perform it.
- Verify that improvements to quality system internal audit held six months later.
- Map the process behind internal audit by walking it, not by describing it.
Internal audit: standard work and sustaining gains
2 sessions · 8 pointsSession 1Solving the defect in internal audit that keeps returning
- Review whether quality system internal audit is aligned with the objectives of the operating process.
- Identify non-value-adding steps in internal audit and remove them.
- Identify the few causes responsible for most defects in quality system internal audit.
- Agree what will be standardised in internal audit and what will not.
Session 2Sampling internal audit on evidence rather than convention
- Assemble certification evidence for quality system internal audit as work proceeds, not before the audit.
- Prepare the response for the most likely failure in internal audit.
- Build a control plan for quality system internal audit identifying what is checked, when and by whom.
- Set out the decisions in internal audit that require sign-off and by whom.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.