Distinguish the parts of shared quality culture that must be standardised from those that require judgement.
Building a Shared Quality Culture Across All Organisational Levels
Build a working method for shared quality culture that stands up to scrutiny and survives daily pressure.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
A quality system for shared quality culture that exists only for the auditor produces paperwork, not quality. Improvement in the quality and productivity management capability that is not measured tends to be reversed quietly. The version of this part of quality and productivity management described in the manual and the version practised on the floor tend to diverge over time. The professional literature on shared quality culture converges on a small set of controls that reliably work. Work is grounded in real cases drawn from the wider quality and productivity management agenda, which each participant adapts to conditions in their own organisation. The material serves both public bodies and commercial organisations dealing with this part of quality and productivity management. Participants finish able to explain shared quality culture to a non-specialist audience without losing precision. The programme is built to be used, and every section of the wider quality and productivity management agenda it covers ends in something applicable. The final module sets out how progress on the quality and productivity management capability will be evidenced six months later.
Expected Learning Outcomes
Assess the current state of shared quality culture against a structured set of criteria rather than impressions.
Map the process behind shared quality culture as it is actually performed.
Benchmark shared quality culture against comparable operations honestly.
Apply structured problem solving to recurring defects in shared quality culture.
Standardise work in shared quality culture without removing necessary judgement.
Integrate shared quality culture into existing management routines rather than running it separately.
Who Should Attend
Supplier quality engineers assessing inputs to shared quality culture.
Officers preparing reports on shared quality culture for boards or oversight committees.
Finance staff quantifying the cost of quality in shared quality culture.
Certification and accreditation coordinators preparing evidence on shared quality culture.
Department heads accountable for the results of shared quality culture.
Quality managers and coordinators responsible for shared quality culture.
Course Modules
Shared quality culture: standard work and sustaining gains
2 sessions · 8 pointsSession 1Keeping shared quality culture alive after the initial push
- Name a single owner for each element of shared quality culture.
- Link the improvement in shared quality culture to a financial figure leadership recognises.
- Apply structured root cause analysis to the top defect in shared quality culture.
- Set the review interval for shared quality culture and who attends.
Session 2What has to be agreed before work on shared quality culture starts
- Establish who is informed, consulted and accountable in shared quality culture.
- Agree the smallest change to shared quality culture that would be visibly useful.
- Benchmark the organisation's shared quality culture against comparable operations.
- Set sampling for shared quality culture on statistical grounds, not on habit.
Shared quality culture: control plans, sampling and acceptance
2 sessions · 8 pointsSession 1Finding the variation that matters in shared quality culture
- Draft the minimum viable control plan for shared quality culture.
- Close out actions on shared quality culture rather than leaving them open indefinitely.
- Define supplier quality requirements affecting inputs to shared quality culture.
- Record what was tried on shared quality culture and did not work, and why.
Session 2The hard cases in shared quality culture and how to reason about them
- Estimate the resource shared quality culture requires to run as designed.
- Verify that improvements to shared quality culture held six months later.
- Record the rationale for each significant choice made about shared quality culture.
- Write down the assumptions underpinning the approach to shared quality culture.
Shared quality culture: variation, capability and control
2 sessions · 8 pointsSession 1Sampling shared quality culture on evidence rather than convention
- Benchmark shared quality culture against a comparable operation and record the gap.
- Measure current variation in shared quality culture before attempting improvement.
- Establish what evidence demonstrates shared quality culture is under control.
- Assemble certification evidence for shared quality culture as work proceeds, not before the audit.
Session 2Benchmarking shared quality culture without flattering yourself
- Map the process behind shared quality culture by walking it, not by describing it.
- Collect evidence on the present handling of shared quality culture before proposing changes.
- Write standard work for shared quality culture with the people who perform it.
- Build a control plan for shared quality culture identifying what is checked, when and by whom.
Shared quality culture: mapping the process as actually performed
2 sessions · 8 pointsSession 1Control plans for shared quality culture that catch problems early
- Rank the weaknesses in shared quality culture by consequence rather than by ease of fixing.
- Design the internal audit schedule covering shared quality culture.
- Compare the cost of shared quality culture with the cost of its absence.
- Choose productivity measures for shared quality culture that do not reward shortcuts.
Session 2Sustaining the gain on shared quality culture after the project ends
- Set the review cadence that sustains gains in shared quality culture.
- Define the trigger that would require shared quality culture to be redesigned.
- Identify the few causes responsible for most defects in shared quality culture.
- Agree the indicators that will show whether shared quality culture is improving.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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