Quality and Productivity

Building a Continuous Improvement Suggestion System with Evaluation and Implementation

An applied course in improvement suggestion systems built around the decisions practitioners actually face.

  • 5training days
  • 4modules
  • 8sessions
  • 32topics
View packages and pricesCourse outline
Building a Continuous Improvement Suggestion System with Evaluation and Implementation
5days

About the programme

Course Overview

A quality system for improvement suggestion systems that exists only for the auditor produces paperwork, not quality. Most defects in the practice within quality and productivity management are designed in long before they are detected. Participants take away a working set of documents supporting this aspect of quality and productivity management, ready to be adapted internally. The course covers improvement suggestion systems at the level of detail needed to act, and stops there. The teaching approach is deliberately practical: participants build a control plan for the wider quality and productivity management agenda as they go. Applied research in quality and productivity management consistently shows that early structure around the quality and productivity management capability reduces downstream rework. Progress on improvement suggestion systems is usually lost in the gap between approval and execution. It is designed for mixed groups, so that this area of quality and productivity management is examined from more than one functional angle. Participants finish with a short, specific brief on this aspect of quality and productivity management ready to put in front of a decision maker.

Expected Learning Outcomes

  • Link improvement in improvement suggestion systems to a financial outcome leadership recognises.

  • Document decisions about improvement suggestion systems in a form that remains useful after the people change.

  • Sustain gains achieved in improvement suggestion systems through control and review.

  • Apply structured problem solving to recurring defects in improvement suggestion systems.

  • Reduce waste and non-value-adding steps in improvement suggestion systems.

  • Plan the handover of improvement suggestion systems so that capability is not lost when key staff move on.

  • Communicate the purpose of improvement suggestion systems to those who have to comply with it.

Who Should Attend

  • Department managers accountable for productivity of improvement suggestion systems.

  • Process and industrial engineers redesigning improvement suggestion systems.

  • Internal auditors examining improvement suggestion systems.

  • Technical staff being prepared for supervisory responsibility over improvement suggestion systems.

  • Operations staff who encounter the consequences of improvement suggestion systems directly.

  • Health, safety and environmental staff whose systems integrate with improvement suggestion systems.

Course Modules

Open any module to see its sessions and topics.

01

Improvement suggestion systems: cost of poor quality

2 sessions · 8 points

Session 1Control plans for improvement suggestion systems that catch problems early

  • Identify single points of dependency in improvement suggestion systems and reduce them.
  • Define supplier quality requirements affecting inputs to improvement suggestion systems.
  • Draft the minimum viable control plan for improvement suggestion systems.
  • Calculate the cost of poor quality attributable to improvement suggestion systems.

Session 2Moving improvement suggestion systems from approval to execution

  • Confirm that reporting on improvement suggestion systems reaches the people who can act.
  • Design the internal audit schedule covering improvement suggestion systems.
  • Write standard work for improvement suggestion systems with the people who perform it.
  • Apply structured root cause analysis to the top defect in improvement suggestion systems.
02

Improvement suggestion systems: mapping the process as actually performed

2 sessions · 8 points

Session 1Benchmarking improvement suggestion systems without flattering yourself

  • Confirm that those complying with improvement suggestion systems understand why it exists.
  • Set escalation thresholds for improvement suggestion systems that work out of hours.
  • Set out the decisions in improvement suggestion systems that require sign-off and by whom.
  • Benchmark improvement suggestion systems against a comparable operation and record the gap.

Session 2Mapping improvement suggestion systems as it is done, not as it is written

  • Set the review cadence that sustains gains in improvement suggestion systems.
  • Build the competence framework that supports improvement suggestion systems.
  • Anticipate the objections improvement suggestion systems will raise and prepare the answers.
  • Assemble certification evidence for improvement suggestion systems as work proceeds, not before the audit.
03

Improvement suggestion systems: control plans, sampling and acceptance

2 sessions · 8 points

Session 1Standard work for improvement suggestion systems without deskilling it

  • Link the improvement in improvement suggestion systems to a financial figure leadership recognises.
  • Verify that improvements to improvement suggestion systems held six months later.
  • Choose productivity measures for improvement suggestion systems that do not reward shortcuts.
  • Agree what will be standardised in improvement suggestion systems and what will not.

Session 2Finding the variation that matters in improvement suggestion systems

  • Record what was tried on improvement suggestion systems and did not work, and why.
  • Compare the cost of improvement suggestion systems with the cost of its absence.
  • Identify the data already collected that bears on improvement suggestion systems.
  • Establish who is informed, consulted and accountable in improvement suggestion systems.
04

Improvement suggestion systems: waste, flow and productivity

2 sessions · 8 points

Session 1Testing improvement suggestion systems before relying on it

  • Write down the assumptions underpinning the approach to improvement suggestion systems.
  • Train the team handling improvement suggestion systems in the problem-solving method being used.
  • Record the rationale for each significant choice made about improvement suggestion systems.
  • Close out actions on improvement suggestion systems rather than leaving them open indefinitely.

Session 2Escalation and decision rights in improvement suggestion systems

  • Identify non-value-adding steps in improvement suggestion systems and remove them.
  • Benchmark the organisation's improvement suggestion systems against comparable operations.
  • Measure current variation in improvement suggestion systems before attempting improvement.
  • Map the process behind improvement suggestion systems by walking it, not by describing it.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.

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