Assess whether UX design for intelligent digital products should be built in-house, bought, or delivered through a partner.
User Experience Interface Design for Intelligent Digital Products
Build a working method for UX design for intelligent digital products that stands up to scrutiny and survives daily pressure.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Technology choices around UX design for intelligent digital products are easy to reverse on paper and expensive to reverse in practice. Most organisations now hold more data about digital products than they can actually act on. Improvement in this part of digital and data-driven work stalls when it depends on one capable individual rather than a defined method. The outcome is a practitioner who can hold a position on UX design for intelligent digital products and revise it on evidence. The content is relevant to those who own the wider digital and data-driven work agenda and to those who are held accountable for its results. Participants apply digital products to their own transformation programme throughout, so the output is directly usable. Organisations that document UX design for intelligent digital products properly resolve disputes about it far more quickly. The course covers digital products at the level of detail needed to act, and stops there. The final session converts the week's work on this strand of digital and data-driven work into commitments with owners and dates.
Expected Learning Outcomes
Sequence improvements to digital products so that each step makes the next one easier.
Verify that improvements to UX design for intelligent digital products have held six months after they were introduced.
Set a realistic target state for digital products and a defensible route to it.
Design the pilot for UX design for intelligent digital products so its result is decisive rather than merely encouraging.
Prepare the human side of digital products: who is retrained, who is redeployed, and when they are told.
Define escalation and fallback for UX design for intelligent digital products when the automated path fails.
Who Should Attend
Managers in small and medium organisations who own UX design for intelligent digital products alongside other duties.
Risk and compliance staff assessing the controls around digital products.
Chief information officers accountable for the investment in UX design for intelligent digital products.
Information security officers reviewing the exposure created by digital products.
Technical staff being prepared for supervisory responsibility over UX design for intelligent digital products.
Operations managers whose processes are changed by digital products.
Course Modules
UX design for intelligent digital products: measuring benefit and retiring what it replaces
2 sessions · 8 pointsSession 1Proving UX design for intelligent digital products paid for itself
- Confirm that contractual obligations around UX design for intelligent digital products are understood.
- Establish who is informed, consulted and accountable in digital products.
- Measure the current quality of the data feeding UX design for intelligent digital products before assuming it is usable.
- Define the service level digital products must meet and what happens when it is missed.
Session 2The governance digital products needs and the governance it does not
- Set the metrics that will show whether UX design for intelligent digital products is drifting from its intended behaviour.
- Prepare the summary of digital products that senior management will read.
- Design the pilot for UX design for intelligent digital products so that a negative result is still useful.
- Name a single owner for each element of digital products.
Digital products: monitoring, drift and operational ownership
2 sessions · 8 pointsSession 1Testing digital products before relying on it
- Prepare the response for the most likely failure in UX design for intelligent digital products.
- Test the procedure for digital products against a realistic scenario.
- Build the internal briefing that explains UX design for intelligent digital products to those affected.
- Rehearse the briefing on digital products that would follow an incident.
Session 2Where digital products touches systems nobody wants to change
- Agree the smallest change to UX design for intelligent digital products that would be visibly useful.
- Decide what will be stopped to create capacity for digital products.
- Set escalation thresholds for UX design for intelligent digital products that work out of hours.
- Assess the regulatory obligations digital products triggers in each jurisdiction.
Digital products: cost, licensing and total running expense
2 sessions · 8 pointsSession 1Choosing a supplier for digital products without being captured
- Define the exit route from the supplier supporting UX design for intelligent digital products.
- Specify the fallback path when digital products is unavailable.
- Confirm the retention and deletion rules applied to data inside UX design for intelligent digital products.
- Arrange the handover of digital products so capability survives staff changes.
Session 2Keeping UX design for intelligent digital products alive after the initial push
- Plan how UX design for intelligent digital products is versioned and how a bad release is rolled back.
- Record the reasoning behind each architectural choice in digital products.
- Agree the indicators that will show whether UX design for intelligent digital products is improving.
- Test digital products against edge cases drawn from real historical records.
Digital products: architecture, integration and the existing estate
2 sessions · 8 pointsSession 1What breaks first when digital products meets real volume
- Classify the data in UX design for intelligent digital products and apply access controls that match the classification.
- Estimate the resource digital products requires to run as designed.
- Confirm that those complying with UX design for intelligent digital products understand why it exists.
- Distinguish symptoms from causes when digital products underperforms.
Session 2What to measure in digital products and what to ignore
- List the data sources UX design for intelligent digital products consumes and confirm each has a named owner.
- Decide which legacy process digital products retires, and set the date.
- Build the user briefing that explains what UX design for intelligent digital products does and does not decide.
- Identify the skills the team lacks to operate digital products independently.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.