Build the internal capability for total quality in supply chains rather than depending on external support indefinitely.
Total Quality Management in the Supply Chain and Warehouses
An applied course in total quality in supply chains built around the decisions practitioners actually face.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Inventory tied up in total quality in supply chains is capital the organisation cannot use elsewhere. Savings claimed on supply chains at signature are frequently lost during execution. Plans for this area of procurement and supply operations often fail at the handover point between functions. Every module pairs a short input on total quality in supply chains with structured practice on the participant's own material. It is pitched for practitioners with responsibility for this aspect of procurement and supply operations, not for observers of it. Participants leave with a method for supply chains, not a set of opinions about it. Field experience suggests that the barrier to better total quality in supply chains is rarely technical. The result is the confidence to make and defend decisions about supply chains under scrutiny. Work concludes with a self-assessment of this area of procurement and supply operations that participants can repeat annually.
Expected Learning Outcomes
Design contract terms for supply chains that make performance measurable and enforceable.
Identify the failure points in total quality in supply chains most likely to cause loss, and control them first.
Assess continuity risk in supply chains and build a proportionate mitigation.
Integrate total quality in supply chains with demand forecasting and production planning.
Design a practical operating method for supply chains that fits the organisation's size and maturity.
Build a supplier performance regime covering total quality in supply chains with real consequences.
Who Should Attend
Managers of multi-site operations seeking consistency in total quality in supply chains.
Engineering and maintenance staff specifying requirements for supply chains.
Finance staff reviewing spend and working capital in total quality in supply chains.
Public sector tendering officers applying supply chains under procurement regulation.
Procurement and category managers responsible for total quality in supply chains.
Officers preparing reports on supply chains for boards or oversight committees.
Course Modules
Total quality in supply chains: supplier evaluation, award and contract terms
2 sessions · 8 pointsSession 1The single point of failure inside total quality in supply chains
- Establish the boundary of total quality in supply chains and record what sits outside it.
- Anticipate the objections supply chains will raise and prepare the answers.
- Map the physical flow of total quality in supply chains through receiving, storage and dispatch.
- Check the delivery terms and customs classification applied to supply chains.
Session 2Making supplier performance on supply chains mean something
- Confirm traceability from supplier to point of use for total quality in supply chains.
- Review whether supply chains is aligned with the objectives of the supply function.
- Identify single-source dependencies in total quality in supply chains and cost the alternatives.
- Agree the escalation route when supply of supply chains is disrupted.
Supply chains: continuity, risk and single points of failure
2 sessions · 8 pointsSession 1Choosing the right sourcing approach for supply chains
- Rehearse the briefing on total quality in supply chains that would follow an incident.
- Record the rationale for each significant choice made about supply chains.
- Build the internal briefing that explains total quality in supply chains to those affected.
- Segment spend on supply chains by value and supply risk before choosing an approach.
Session 2Building lasting competence in supply chains
- Draft the minimum viable sourcing procedure for total quality in supply chains.
- Set escalation thresholds for supply chains that work out of hours.
- Confirm that those complying with total quality in supply chains understand why it exists.
- Prepare the response for the most likely failure in supply chains.
Supply chains: measurement, savings validation and reporting
2 sessions · 8 pointsSession 1Keeping supply chains alive after the initial push
- Calculate reorder point and safety stock for each item in total quality in supply chains.
- Review the audit trail for the last three award decisions on supply chains.
- Evaluate total quality in supply chains on total cost of ownership across the full life.
- Define measurable service levels in the contract covering supply chains.
Session 2Reviewing total quality in supply chains when nothing has gone wrong
- Verify segregation between requisition, approval and receipt in total quality in supply chains.
- Review whether inventory policy on supply chains still matches actual demand.
- Define the trigger that would require total quality in supply chains to be redesigned.
- Set out how exceptions to supply chains are requested and approved.
Supply chains: supplier performance and relationship management
2 sessions · 8 pointsSession 1Documentation and customs treatment for supply chains
- Identify slow-moving and obsolete stock inside total quality in supply chains and decide its fate.
- Validate claimed savings on supply chains against actual invoiced spend.
- Check that records of total quality in supply chains answer the questions likely to be asked.
- Set the consequence for failing service levels on supply chains, and apply it.
Session 2Laying out the warehouse around how supply chains actually moves
- Collect evidence on the present handling of total quality in supply chains before proposing changes.
- Check that supply chains still works when volumes rise unexpectedly.
- Rank the weaknesses in total quality in supply chains by consequence rather than by ease of fixing.
- Apply ethical and environmental criteria to supplier selection in supply chains.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.