Integrate total quality in health facilities into existing management routines rather than running it separately.
Total Quality Management in Health Facilities
A structured, applied course in total quality in health facilities — designed to be used the week you return.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Clinical staff will work around a process for total quality in health facilities that obstructs care, and they will be right to. Cost pressure and quality expectations on health facilities are rising at the same time. The programme converts the practice within health and pharmaceutical services from an area of general awareness into a set of repeatable practices. Ambition around total quality in health facilities outruns capacity unless the sequencing is deliberate. The outcome is a practitioner who can hold a position on the wider health and pharmaceutical services agenda and revise it on evidence. The programme suits teams tackling health facilities together as readily as individuals attending alone. Each session closes with a decision the participant must justify about total quality in health facilities in their own setting. Benchmarking exercises repeatedly place health facilities among the areas with the widest performance spread. The course ends by identifying what the participant will stop doing to make this area of health and pharmaceutical services sustainable.
Expected Learning Outcomes
Establish escalation routes for health facilities that work outside normal hours.
Measure patient experience of total quality in health facilities and act on what it shows.
Define the scope and boundaries of health facilities so that responsibility for it is unambiguous.
Design medication and treatment safety controls within total quality in health facilities.
Manage the supply chain and cold chain supporting health facilities.
Build informed consent and ethics practice into total quality in health facilities.
Who Should Attend
Supply chain and biomedical staff supporting total quality in health facilities.
Infection prevention and control practitioners covering health facilities.
Finance managers costing services delivered through total quality in health facilities.
Risk managers assessing the exposure created by health facilities.
Department heads accountable for the results of total quality in health facilities.
Nursing managers and clinical supervisors delivering health facilities.
Course Modules
Total quality in health facilities: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Auditing total quality in health facilities at the bedside, not in the binder
- Anticipate the objections total quality in health facilities will raise and prepare the answers.
- Confirm licensing and regulatory requirements applying to health facilities are met.
- Map the clinical workflow for total quality in health facilities as it is actually performed.
- Establish what evidence demonstrates health facilities is under control.
Session 2Matching staffing on health facilities to real demand
- Match staffing levels on total quality in health facilities to measured demand across the week.
- Cost health facilities per episode and identify avoidable waste.
- Assemble the accreditation evidence pack for total quality in health facilities.
- Plan continuity of health facilities during surge and outbreak conditions.
Health facilities: confidentiality, consent and ethics
2 sessions · 8 pointsSession 1Designing health facilities so it helps rather than obstructs care
- Compare the cost of total quality in health facilities with the cost of its absence.
- Close out actions on health facilities rather than leaving them open indefinitely.
- Name a single owner for each element of total quality in health facilities.
- Check that health facilities still works when volumes rise unexpectedly.
Session 2Reading the current state of health facilities honestly
- Identify infection transmission risks created by total quality in health facilities and control them.
- Set the review interval for health facilities and who attends.
- Define the trigger that would require total quality in health facilities to be redesigned.
- Identify where judgement in health facilities is legitimate and where it is not.
Health facilities: regulation, licensing and accreditation evidence
2 sessions · 8 pointsSession 1Building the method for health facilities step by step
- Confirm that those complying with total quality in health facilities understand why it exists.
- Close the loop: confirm changes to health facilities improved the indicator they targeted.
- Arrange the handover of total quality in health facilities so capability survives staff changes.
- Check that consent processes within health facilities are genuinely informed.
Session 2Getting other functions to support total quality in health facilities
- Define escalation criteria for deterioration detected through total quality in health facilities.
- Select quality indicators for health facilities that measure outcome rather than activity.
- Reduce unwarranted variation in total quality in health facilities between shifts and sites.
- Audit health facilities by observing practice, not by reading policy.
Health facilities: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1The evidence assessors will ask for on health facilities
- Define acceptance criteria for total quality in health facilities in advance.
- Reduce the variation in how health facilities is carried out between teams.
- Set out the decisions in total quality in health facilities that require sign-off and by whom.
- Draft the minimum viable clinical protocol for health facilities.
Session 2What patients actually experience during health facilities
- Confirm competence and continuing development for staff delivering total quality in health facilities.
- Rehearse the briefing on health facilities that would follow an incident.
- Confirm patient data handled within total quality in health facilities meets confidentiality obligations.
- Build medication safety checks into health facilities at the point of highest risk.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.