Set the minimum documentation for persuasion in professional conversation that is genuinely necessary, and stop there.
The Art of Persuasion and Influence in Professional Conversations
A structured, applied course in persuasion in professional conversation — designed to be used the week you return.
Course Overview
A process for persuasion in professional conversation that managers quietly work around has already failed. People decide what professional conversation really means by watching who gets promoted. Work is grounded in real cases drawn from this part of people management and development, which each participant adapts to conditions in their own organisation. Teams frequently over-invest in documenting persuasion in professional conversation and under-invest in testing it. Practitioner evidence points the same way: the people management and development capability improves fastest where responsibility for it is named and owned. The course sets out a working method for professional conversation that participants can apply the week they return. The programme works equally well for those formalising persuasion in professional conversation for the first time and those improving an existing approach. Participants take away a working set of documents supporting professional conversation, ready to be adapted internally. Work concludes with a self-assessment of this part of people management and development that participants can repeat annually.
Expected Learning Outcomes
Equip managers to hold the difficult conversations professional conversation requires.
Prepare a short, evidence-based briefing on persuasion in professional conversation for senior management.
Build capability in professional conversation across the management line, not only in the people function.
Define the scope and boundaries of persuasion in professional conversation so that responsibility for it is unambiguous.
Address the equity and inclusion implications of professional conversation deliberately.
Integrate persuasion in professional conversation with reward, development and performance processes.
Who Should Attend
Line managers who apply persuasion in professional conversation in practice.
Legal and compliance advisers reviewing professional conversation.
Senior leaders accountable for the culture persuasion in professional conversation produces.
Managers of multi-site operations seeking consistency in professional conversation.
Department heads accountable for the results of persuasion in professional conversation.
Public sector personnel officers applying professional conversation within regulation.
Course Modules
Persuasion in professional conversation: fairness, equity and consistency
2 sessions · 8 pointsSession 1Closing out persuasion in professional conversation and capturing what was learned
- Reduce the variation in how persuasion in professional conversation is carried out between teams.
- Define acceptance criteria for professional conversation in advance.
- Compare intended and actual outcomes of persuasion in professional conversation honestly.
- Anticipate the objections professional conversation will raise and prepare the answers.
Session 2The conversation about professional conversation managers most often avoid
- Establish what evidence demonstrates persuasion in professional conversation is under control.
- Prepare the summary of professional conversation that senior management will read.
- Pilot changes to persuasion in professional conversation in one area before wider rollout.
- Ask employees what professional conversation feels like from their side.
Professional conversation: records, privacy and legal defensibility
2 sessions · 8 pointsSession 1Reading the current state of professional conversation honestly
- Review persuasion in professional conversation for unintended equity effects across groups.
- Verify six months later that changes to professional conversation have held.
- Confirm that contractual obligations around persuasion in professional conversation are understood.
- Set the consistency check that catches uneven application of professional conversation.
Session 2Appeals and grievances arising from professional conversation
- Test the procedure for persuasion in professional conversation against a realistic scenario.
- Draft the minimum viable people policy for professional conversation.
- Decide what will be stopped to create capacity for persuasion in professional conversation.
- Set escalation thresholds for professional conversation that work out of hours.
Professional conversation: evidence, data and honest measurement
2 sessions · 8 pointsSession 1Reviewing professional conversation against what actually happened
- Set the annual review point for persuasion in professional conversation and who attends.
- Test the policy on professional conversation against three real cases from the past year.
- Establish the boundary of persuasion in professional conversation and record what sits outside it.
- Set the review interval for professional conversation and who attends.
Session 2The exception to persuasion in professional conversation that sets the precedent
- Identify the data the organisation already holds that bears on persuasion in professional conversation.
- Train line managers on professional conversation rather than handling every case centrally.
- Measure the effect of persuasion in professional conversation on retention and performance, not activity.
- Build the appeals route for professional conversation and publish it.
Professional conversation: the manager conversation that decides the outcome
2 sessions · 8 pointsSession 1The hard cases in professional conversation and how to reason about them
- Document the reasoning for every exception granted under persuasion in professional conversation.
- Confirm records relating to professional conversation meet retention and privacy rules.
- Design the communication for persuasion in professional conversation around the questions people will actually ask.
- Plan succession for roles most exposed to professional conversation.
Session 2Piloting a change to professional conversation before committing
- State the purpose of persuasion in professional conversation in one sentence a new manager would understand.
- Confirm that reporting on professional conversation reaches the people who can act.
- Build the internal briefing that explains persuasion in professional conversation to those affected.
- Plan the sequence in which improvements to professional conversation will be introduced.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.