Supply Chain Management in Retail and E-Commerce

Learn to design, measure and defend your organisation's approach to retail and e-commerce supply chains.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Warehouse performance on retail and e-commerce supply chains is decided by layout and discipline long before technology. Savings claimed on supply chains at signature are frequently lost during execution. Discussion is anchored to worked examples of the procurement and supply operations discipline rather than to abstract argument. It is pitched for practitioners with responsibility for retail and e-commerce supply chains, not for observers of it. Mature organisations treat this area of procurement and supply operations as a standing capability rather than a project that finishes. Content is organised around the decisions practitioners actually face in supply chains, not around theory headings. They acquire practical criteria for judging when retail and e-commerce supply chains is working and when it is only appearing to. What blocks progress on supply chains is usually unclear ownership rather than unclear intent. Work concludes with a self-assessment of the wider procurement and supply operations agenda that participants can repeat annually.

Expected Learning Outcomes

01

Plan the disposal or return route for obsolete and damaged stock in retail and e-commerce supply chains.

02

Integrate supply chains with demand forecasting and production planning.

03

Segment spend on retail and e-commerce supply chains and apply a sourcing strategy proportionate to risk and value.

04

Write a specification for supply chains that suppliers can price without guessing.

05

Test the organisation's response to retail and e-commerce supply chains under conditions that are less than ideal.

06

Establish escalation routes for supply chains that work outside normal hours.

07

Agree the first three actions on retail and e-commerce supply chains that will be taken on returning to work.

Who Should Attend

01

Project and programme managers whose delivery depends on retail and e-commerce supply chains.

02

Warehouse and stores managers operating supply chains.

03

Those responsible for briefing external stakeholders on retail and e-commerce supply chains.

04

Internal auditors examining controls over supply chains.

05

Engineering and maintenance staff specifying requirements for retail and e-commerce supply chains.

06

Logistics and distribution staff moving material in supply chains.

Course Modules

01

Retail and e-commerce supply chains: measurement, savings validation and reporting

2 sessions · 8 points

Session 1Closing out retail and e-commerce supply chains and capturing what was learned

  • Identify slow-moving and obsolete stock inside retail and e-commerce supply chains and decide its fate.
  • Agree the indicators that will show whether supply chains is improving.
  • Agree the escalation route when supply of retail and e-commerce supply chains is disrupted.
  • Record the rationale for each significant choice made about supply chains.

Session 2Testing supply chains before relying on it

  • Rehearse the briefing on retail and e-commerce supply chains that would follow an incident.
  • Build the internal briefing that explains supply chains to those affected.
  • Collect evidence on the present handling of retail and e-commerce supply chains before proposing changes.
  • Assess supplier financial health for critical elements of supply chains.
02

Supply chains: controls, segregation and fraud prevention

2 sessions · 8 points

Session 1What to measure in supply chains and what to ignore

  • Calculate reorder point and safety stock for each item in retail and e-commerce supply chains.
  • Identify single-source dependencies in supply chains and cost the alternatives.
  • Check the delivery terms and customs classification applied to retail and e-commerce supply chains.
  • Set the consequence for failing service levels on supply chains, and apply it.

Session 2Proving the savings claimed on supply chains were real

  • Verify segregation between requisition, approval and receipt in retail and e-commerce supply chains.
  • Decide what will be stopped to create capacity for supply chains.
  • Rank the weaknesses in retail and e-commerce supply chains by consequence rather than by ease of fixing.
  • Apply ethical and environmental criteria to supplier selection in supply chains.
03

Supply chains: specification, requirement and demand

2 sessions · 8 points

Session 1The single point of failure inside supply chains

  • Review the audit trail for the last three award decisions on retail and e-commerce supply chains.
  • Define the trigger that would require supply chains to be redesigned.
  • Negotiate payment terms on retail and e-commerce supply chains without pushing suppliers into distress.
  • Test the procedure for supply chains against a realistic scenario.

Session 2Writing a specification for retail and e-commerce supply chains suppliers can price accurately

  • Agree the smallest change to retail and e-commerce supply chains that would be visibly useful.
  • Confirm that reporting on supply chains reaches the people who can act.
  • Check that retail and e-commerce supply chains still works when volumes rise unexpectedly.
  • Set the stock count cycle for supply chains and act on discrepancies.
04

Supply chains: inventory policy and working capital

2 sessions · 8 points

Session 1The approval control on supply chains that prevents fraud

  • Identify the data already collected that bears on retail and e-commerce supply chains.
  • Define measurable service levels in the contract covering supply chains.
  • Validate claimed savings on retail and e-commerce supply chains against actual invoiced spend.
  • Evaluate supply chains on total cost of ownership across the full life.

Session 2Contract terms on supply chains that survive execution

  • Reduce the variation in how retail and e-commerce supply chains is carried out between teams.
  • Review whether inventory policy on supply chains still matches actual demand.
  • Agree what will be standardised in retail and e-commerce supply chains and what will not.
  • Close out actions on supply chains rather than leaving them open indefinitely.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.