Build a register of the risks attaching to project stakeholder management and keep it current.
Stakeholder Management and Effective Communication in Projects
Move project stakeholder management from general awareness to a repeatable, reviewable practice.
Course Overview
The estimate for project stakeholder management that nobody challenged is usually the one that fails. Most recovery effort on this strand of project and portfolio delivery is spent on problems that were visible early. The content is relevant to those who own this aspect of project and portfolio delivery and to those who are held accountable for its results. The course leaves participants able to diagnose weaknesses in project stakeholder management before they become incidents. Improvement in this strand of project and portfolio delivery stalls when it depends on one capable individual rather than a defined method. Across sectors, teams that rehearse the project and portfolio delivery capability outperform teams that only plan it. The course sets out a working method for project stakeholder management that participants can apply the week they return. The method assumes participants will be challenged on their handling of this area of project and portfolio delivery and prepares them for it. The final session converts the week's work on this part of project and portfolio delivery into commitments with owners and dates.
Expected Learning Outcomes
Establish what evidence would demonstrate that project stakeholder management is under control.
Manage dependencies between project stakeholder management and other initiatives.
Define the scope of project stakeholder management precisely, including what is explicitly excluded.
Build the reporting on project stakeholder management that gives early warning rather than reassurance.
Assess whether project stakeholder management should continue at each decision gate.
Align project stakeholder management with the wider objectives of the project rather than optimising it in isolation.
Who Should Attend
Cost engineers and project controls staff on project stakeholder management.
Project and programme managers whose delivery depends on project stakeholder management.
Planning staff whose forecasts and budgets are affected by project stakeholder management.
Project managers responsible for project stakeholder management.
Project sponsors accountable for the outcome of project stakeholder management.
Planners and schedulers building the timeline for project stakeholder management.
Course Modules
Project stakeholder management: scope definition and exclusions
2 sessions · 8 pointsSession 1Keeping stakeholders of project stakeholder management genuinely supportive
- Define how the benefit from project stakeholder management will be measured after closure.
- Review at each gate whether project stakeholder management should continue at all.
- Identify the critical path through project stakeholder management and the float elsewhere.
- Write the scope statement for project stakeholder management including explicit exclusions.
Session 2Managing suppliers delivering part of project stakeholder management
- Arrange the handover of project stakeholder management so capability survives staff changes.
- Agree the escalation threshold for project stakeholder management in advance.
- Map stakeholders of project stakeholder management by influence and current level of support.
- Agree the smallest change to project stakeholder management that would be visibly useful.
Project stakeholder management: procurement, contracts and suppliers
2 sessions · 8 pointsSession 1Reviewing project stakeholder management when nothing has gone wrong
- Reduce the variation in how project stakeholder management is carried out between teams.
- Collect evidence on the present handling of project stakeholder management before proposing changes.
- Define acceptance criteria for project stakeholder management in advance.
- Map the handovers in project stakeholder management between functions and secure them.
Session 2Writing the scope of project stakeholder management including what is excluded
- Distinguish symptoms from causes when project stakeholder management underperforms.
- Register the risks to project stakeholder management with owner, probability and impact.
- Establish who is informed, consulted and accountable in project stakeholder management.
- Draft the minimum viable delivery plan for project stakeholder management.
Project stakeholder management: stakeholders, communication and support
2 sessions · 8 pointsSession 1Measuring progress on project stakeholder management honestly
- Set the change control process for project stakeholder management and require cost and time impact.
- Confirm that reporting on project stakeholder management reaches the people who can act.
- Estimate project stakeholder management using two independent methods and reconcile the difference.
- Manage supplier performance on project stakeholder management against contract, not goodwill.
Session 2The cost of project stakeholder management and how to present it
- Remove steps in project stakeholder management that add effort without adding assurance.
- Archive the decision record for project stakeholder management so successors understand it.
- Build reporting on project stakeholder management that surfaces problems while they are small.
- Measure progress on project stakeholder management by value earned, not tasks ticked.
Project stakeholder management: governance, gates and decision rights
2 sessions · 8 pointsSession 1Testing project stakeholder management before relying on it
- Establish the boundary of project stakeholder management and record what sits outside it.
- Write down the assumptions underpinning the approach to project stakeholder management.
- Identify where judgement in project stakeholder management is legitimate and where it is not.
- Hold a lessons session on project stakeholder management while memory is accurate.
Session 2Estimating project stakeholder management without anchoring on the answer wanted
- Plan handover of project stakeholder management to the team that will operate it.
- Prepare the response for the most likely failure in project stakeholder management.
- Define acceptance criteria for each deliverable of project stakeholder management.
- Plan the sequence in which improvements to project stakeholder management will be introduced.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.