Build a concise security procedure for retail and shopping centre security that colleagues can follow without further explanation.
Security of Shopping Centres and Retail Outlets
Move retail and shopping centre security from general awareness to a repeatable, reviewable practice.
📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Insider risk in retail and shopping centre security is uncomfortable to discuss and expensive to ignore. The value of preparation for centre security is only visible on the day it is needed. The programme works equally well for those formalising the practice within corporate security practice for the first time and those improving an existing approach. Organisations that document retail and shopping centre security properly resolve disputes about it far more quickly. What blocks progress on this strand of corporate security practice is usually unclear ownership rather than unclear intent. Participants test their assumptions about centre security against scenarios designed to break weak ones. They gain the ability to sequence improvements to retail and shopping centre security in an order their organisation can absorb. It concentrates on the parts of centre security that determine outcomes and treats the rest proportionately. The final module sets out how progress on the practice within corporate security practice will be evidenced six months later.
Expected Learning Outcomes
Assign clear ownership for each element of centre security across the functions involved.
Protect information and intellectual property within retail and shopping centre security.
Establish access control and identity verification appropriate to centre security.
Address insider risk and personnel vetting relevant to retail and shopping centre security.
Review contracts and agreements for the obligations they create around centre security.
Exercise and test arrangements for retail and shopping centre security under realistic conditions.
Who Should Attend
Technical staff being prepared for supervisory responsibility over retail and shopping centre security.
Department heads accountable for the results of centre security.
Guard force supervisors delivering retail and shopping centre security.
Facility and site managers accountable for protection of centre security.
Control room and monitoring staff operating retail and shopping centre security.
Risk managers assessing exposure from centre security.
Course Modules
Retail and shopping centre security: incident response and escalation
2 sessions · 8 pointsSession 1Making the investment case for retail and shopping centre security
- Rehearse the briefing on retail and shopping centre security that would follow an incident.
- Confirm recorded material from centre security is retained long enough to be useful.
- Set escalation criteria and out-of-hours contacts for retail and shopping centre security.
- Protect sensitive information relating to centre security from casual disclosure.
Session 2Layering controls on centre security so one failure is not fatal
- Review surveillance coverage for retail and shopping centre security against likely approach routes.
- Identify vulnerabilities in centre security and rank them by consequence, not ease of fix.
- Agree what will be standardised in retail and shopping centre security and what will not.
- Assess insider risk in roles with privileged access to centre security.
Centre security: vulnerability assessment and prioritisation
2 sessions · 8 pointsSession 1Coordinating with external authorities on centre security
- Benchmark the organisation's retail and shopping centre security against comparable operations.
- Write down the assumptions underpinning the approach to centre security.
- Supervise and spot-check performance on retail and shopping centre security rather than relying on reports.
- Review whether centre security is aligned with the objectives of the protected site.
Session 2Insider risk inside centre security
- Plan the sequence in which improvements to retail and shopping centre security will be introduced.
- Decide what will be stopped to create capacity for centre security.
- Confirm vetting standards applied to staff and contractors in retail and shopping centre security.
- Build the internal briefing that explains centre security to those affected.
Centre security: governance, assurance and investment case
2 sessions · 8 pointsSession 1Keeping centre security alive after the initial push
- Review retail and shopping centre security after every incident, exercise or change in threat.
- Establish evidence handling and chain of custody for centre security.
- Prepare the summary of retail and shopping centre security that senior management will read.
- Define the first response actions for an incident involving centre security.
Session 2Reading the current state of retail and shopping centre security honestly
- Exercise the plan for retail and shopping centre security under realistic conditions and record failures.
- Check that centre security still works when volumes rise unexpectedly.
- Record the rationale for each significant choice made about retail and shopping centre security.
- Coordinate arrangements for centre security with civil defence and police in advance.
Centre security: threat assessment and intelligence
2 sessions · 8 pointsSession 1Assessing the threat to centre security specifically, not generically
- Test the procedure for retail and shopping centre security against a realistic scenario.
- Confirm that contractual obligations around centre security are understood.
- Confirm access control on retail and shopping centre security cannot be routinely bypassed.
- Assess contractor and third-party exposure within centre security.
Session 2Who answers for centre security, and to whom
- Prepare the response for the most likely failure in retail and shopping centre security.
- Set escalation thresholds for centre security that work out of hours.
- Check that controls on retail and shopping centre security cover deterrence, detection, delay and response.
- Map the handovers in centre security between functions and secure them.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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