Structure records of reverse logistics and returns so that they answer the questions an auditor will actually ask.
Reverse Logistics and Returns Management
A working programme in reverse logistics and returns for managers who have to deliver with existing resources.
📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Warehouse performance on reverse logistics and returns is decided by layout and discipline long before technology. Single sourcing on logistics and returns looks efficient until the day it is not. They acquire practical criteria for judging when this aspect of procurement and supply operations is working and when it is only appearing to. Participants leave with a method for reverse logistics and returns, not a set of opinions about it. Participants come from operational and oversight roles, and both perspectives on the practice within procurement and supply operations are used deliberately. The version of logistics and returns described in the manual and the version practised on the floor tend to diverge over time. Cases are chosen to expose the trade-offs in reverse logistics and returns rather than to illustrate ideal conditions. Post-incident reviews keep identifying weaknesses in logistics and returns that were visible long before the incident. The course ends by identifying what the participant will stop doing to make the procurement and supply operations discipline sustainable.
Expected Learning Outcomes
Plan the handover of logistics and returns so that capability is not lost when key staff move on.
Establish traceability from supplier through storage to point of use for reverse logistics and returns.
Measure procurement performance on logistics and returns beyond savings claimed.
Evaluate suppliers for reverse logistics and returns on total cost of ownership, not unit price.
Apply the correct customs, international delivery terms and documentation treatment to logistics and returns.
Build a concise sourcing procedure for reverse logistics and returns that colleagues can follow without further explanation.
Who Should Attend
Business partners who must understand reverse logistics and returns well enough to challenge it.
Finance staff reviewing spend and working capital in logistics and returns.
Consultants and advisers supporting clients on reverse logistics and returns.
Procurement and category managers responsible for logistics and returns.
Supplier relationship managers developing partners in reverse logistics and returns.
Warehouse and stores managers operating logistics and returns.
Course Modules
Reverse logistics and returns: inventory policy and working capital
2 sessions · 8 pointsSession 1Documentation and customs treatment for reverse logistics and returns
- Remove steps in reverse logistics and returns that add effort without adding assurance.
- Assign responsibility for keeping documentation of logistics and returns current.
- Identify single-source dependencies in reverse logistics and returns and cost the alternatives.
- Distinguish symptoms from causes when logistics and returns underperforms.
Session 2Moving logistics and returns from approval to execution
- Agree the escalation route when supply of reverse logistics and returns is disrupted.
- Establish what evidence demonstrates logistics and returns is under control.
- Negotiate payment terms on reverse logistics and returns without pushing suppliers into distress.
- Rank the weaknesses in logistics and returns by consequence rather than by ease of fixing.
Logistics and returns: customs, documentation and cross-border movement
2 sessions · 8 pointsSession 1Choosing the right sourcing approach for logistics and returns
- Confirm that reporting on reverse logistics and returns reaches the people who can act.
- Review whether inventory policy on logistics and returns still matches actual demand.
- Build the internal briefing that explains reverse logistics and returns to those affected.
- Evaluate logistics and returns on total cost of ownership across the full life.
Session 2Releasing working capital trapped in logistics and returns
- Write down the assumptions underpinning the approach to reverse logistics and returns.
- Identify slow-moving and obsolete stock inside logistics and returns and decide its fate.
- Write the specification for reverse logistics and returns so two suppliers would price it the same way.
- Define measurable service levels in the contract covering logistics and returns.
Logistics and returns: continuity, risk and single points of failure
2 sessions · 8 pointsSession 1Laying out the warehouse around how logistics and returns actually moves
- Draft the minimum viable sourcing procedure for reverse logistics and returns.
- Confirm traceability from supplier to point of use for logistics and returns.
- Agree what will be standardised in reverse logistics and returns and what will not.
- Set the stock count cycle for logistics and returns and act on discrepancies.
Session 2The paperwork for reverse logistics and returns that is actually needed
- Check that reverse logistics and returns still works when volumes rise unexpectedly.
- Review the audit trail for the last three award decisions on logistics and returns.
- Decide what will be stopped to create capacity for reverse logistics and returns.
- Define acceptance criteria for logistics and returns in advance.
Logistics and returns: supplier performance and relationship management
2 sessions · 8 pointsSession 1Reading the current state of logistics and returns honestly
- Set the consequence for failing service levels on reverse logistics and returns, and apply it.
- Anticipate the objections logistics and returns will raise and prepare the answers.
- Map the physical flow of reverse logistics and returns through receiving, storage and dispatch.
- Calculate reorder point and safety stock for each item in logistics and returns.
Session 2The approval control on logistics and returns that prevents fraud
- Check the delivery terms and customs classification applied to reverse logistics and returns.
- Validate claimed savings on logistics and returns against actual invoiced spend.
- Check that records of reverse logistics and returns answer the questions likely to be asked.
- Establish who is informed, consulted and accountable in logistics and returns.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.