Plan continuity of medical error reduction during surge, outbreak and emergency.
Reducing Medical Errors and Clinical Incidents
Move medical error reduction from general awareness to a repeatable, reviewable practice.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Clinical staff will work around a process for medical error reduction that obstructs care, and they will be right to. In healthcare, a weakness in this aspect of health and pharmaceutical services is eventually paid for by a patient. Progress on the health and pharmaceutical services discipline is usually lost in the gap between approval and execution. The course sets out a working method for medical error reduction that participants can apply the week they return. The most reliable predictor of sound this area of health and pharmaceutical services is whether anyone reviews it when nothing has gone wrong. The teaching approach is deliberately practical: participants build a clinical protocol for the health and pharmaceutical services capability as they go. It is appropriate for those preparing to take on wider responsibility for medical error reduction. Participants gain a realistic view of what this aspect of health and pharmaceutical services costs and what it returns. Participants leave with a plan for the practice within health and pharmaceutical services sized to what their organisation can realistically absorb.
Expected Learning Outcomes
Draw practical lessons from failures in medical error reduction without assigning blame that suppresses reporting.
Set a realistic target state for medical error reduction and a defensible route to it.
Set the minimum documentation for medical error reduction that is genuinely necessary, and stop there.
Audit medical error reduction in practice, not only in policy.
Measure patient experience of medical error reduction and act on what it shows.
Plan staffing and rota cover appropriate to demand in medical error reduction.
Who Should Attend
Health information and records staff supporting medical error reduction.
Pharmacists and pharmacy managers involved in medical error reduction.
Training and development staff building internal capability in medical error reduction.
Infection prevention and control practitioners covering medical error reduction.
Team leaders and supervisors who put medical error reduction into practice day to day.
Clinical department heads responsible for medical error reduction.
Course Modules
Medical error reduction: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1Infection risk created by medical error reduction
- Agree the indicators that will show whether medical error reduction is improving.
- Audit medical error reduction by observing practice, not by reading policy.
- Build the internal briefing that explains medical error reduction to those affected.
- Identify infection transmission risks created by medical error reduction and control them.
Session 2Making incident reporting on medical error reduction safe for staff
- Measure patient experience of medical error reduction and feed it back to the team.
- Agree what will be standardised in medical error reduction and what will not.
- Define escalation criteria for deterioration detected through medical error reduction.
- Select quality indicators for medical error reduction that measure outcome rather than activity.
Medical error reduction: incident reporting, investigation and learning
2 sessions · 8 pointsSession 1Choosing indicators for medical error reduction that reflect outcome
- Rehearse the briefing on medical error reduction that would follow an incident.
- Identify the data already collected that bears on medical error reduction.
- Plan continuity of medical error reduction during surge and outbreak conditions.
- Match staffing levels on medical error reduction to measured demand across the week.
Session 2Investigating an adverse event involving medical error reduction
- Confirm licensing and regulatory requirements applying to medical error reduction are met.
- Close the loop: confirm changes to medical error reduction improved the indicator they targeted.
- Cost medical error reduction per episode and identify avoidable waste.
- Estimate the resource medical error reduction requires to run as designed.
Medical error reduction: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Getting other functions to support medical error reduction
- Establish who is informed, consulted and accountable in medical error reduction.
- Confirm that those complying with medical error reduction understand why it exists.
- Confirm the incident reporting route for medical error reduction is quick and non-punitive.
- Build the competence framework that supports medical error reduction.
Session 2Comparing medical error reduction with recognised practice
- Review whether medical error reduction is aligned with the objectives of the clinical service.
- Remove steps in medical error reduction that add effort without adding assurance.
- Check that records of medical error reduction answer the questions likely to be asked.
- Apply structured root cause analysis to the last adverse event involving medical error reduction.
Medical error reduction: confidentiality, consent and ethics
2 sessions · 8 pointsSession 1Closing out medical error reduction and capturing what was learned
- Assemble the accreditation evidence pack for medical error reduction.
- Confirm patient data handled within medical error reduction meets confidentiality obligations.
- Identify single points of dependency in medical error reduction and reduce them.
- Test the procedure for medical error reduction against a realistic scenario.
Session 2Medication safety checkpoints inside medical error reduction
- Write down the assumptions underpinning the approach to medical error reduction.
- Map the clinical workflow for medical error reduction as it is actually performed.
- Build medication safety checks into medical error reduction at the point of highest risk.
- Establish the boundary of medical error reduction and record what sits outside it.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.